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Featured Video

Foster City PD’s Mannequin Challenge

“The Mannequin Challenge is a viral Internet video trend where people remain frozen in action like mannequins while a video is recorded. the Foster City Police Department in California’s Bay Area recently created its own Mannequin Challenge video and posted it to several online video services..."  Read more...

 

 

Featured Columnists

        

The Morale of the Story 

by Barry Furey
Recently, the question “What does your dispatch center do to boost morale?” was raised in an online forum. Although a few respondents had positive examples, the majority were overwhelmingly negative... [continue reading]

 

Reducing Stress for 9-1-1 Dispatchers: What You Should Know

by Kathleen Babcook, Xybix 

Stress is a very sensitive and very real subject for many 9-1-1 dispatchers. Coping with stress can happen on many different levels and we all deal with it a different way. When stress affects our personal health learning how to cope with it in a productive way can make all the difference...  [continue reading]

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Editor's Desk

 

Operational Interoperability

This article was written in the far younger age of 2006 and published in our April issue of that year, as we approached the fifth anniversary of public safety’s darkest day. The term "operational interoperability" is one I have favored for many years, as it evokes more than just technological innovation, as I explain below. Another ten-and-a-half years have passed, and we’re still struggling with technological and operational concerns when it comes to different entities being able to communicate during large incidents.    [Read more]

 

 

 

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