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Featured Video

"So You think You Can Dispatch?"  

“The job of a 9-1-1 dispatcher is intense and demanding. It requires a certain type of person with focus and the heart of a servant. 9-1-1 dispatchers are the unsung heroes pulling the strings behind the scenes to create calm out of chaos.”  Read more...

 

 

Featured Columnists

        

 

For Those Who Wear the Headset: The Thin Gold Line

by Ryan Dedmon

Dispatchers and communication operators at public-safety agencies (police/fire/EMS) across the world are often forgotten because the public eye rarely focuses on the unsung heroes who wear the headset. But today, the Thin Gold Line shines ever so bright and we see the brave men and women who help us when we call in our darkest hours… the men and women who work as emergency dispatchers...   
[continue reading]

 

 

National Public Safety Telecommunicators’ Week: A Time to Refocus

by Barry Furey 

For this year's commentary on the what, the who, and why of National Public Safety Telecommunicators' Week let me share a post from Amy Johnson, a former dispatcher discussing the week that her once co-workers recently had in Sevier County, Tennessee, and the kind of day she and her co-workers had recently. THIS is the what, the who, and the why.   [continue reading]

More Featured Columns >

Editor's Desk

Kitty Genovese Killer Dies in Prison at 81. Did His Crime Result in the Adoption Of 9-1-1 System?

The man convicted of the 1964 stabbing death of Kitty Genovese in a crime that came to symbolize urban decay and indifference has died in prison at the age of 81, reported the Associated Press.  AP’s headline, “Winston Moseley Dies At 81. His Crime Spurred Adoption Of The 9-1-1 System,” was widely repeated in newspapers and websites around the country.  But – is it really true?...  [click to continue]

 

 

 

Past Editor's Desk Articles >

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