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Featured Video

Glenn Heights Police officer saves local Jack in the Box from burning car in drive-thru

Officer Chris Womack of the Glenn Heights (TX) Police Deparrtment was first on scene and, after sizing up the incident, maneuvered into the drive-thru lane and pushed the burning car (which appeared to have its parking brakes on) out of the drive-thru lane and a safe distance away from the building.. Read more...



Featured Columnists


Enough is Enough: How Non-emergency Calls Have Compromised Our Emergency Number

by Barry Furey
"If you cruise around the web, you’ll see plenty of stories about how most calls to 9-1-1 aren’t truly emergencies..." [continue reading]


9-1-1 Dispatch Technology Lagging - And Susceptible to Hacking

by Bill Culhane, BidPrime 
The United States is experiencing a dispatch technology, computer-aided dispatch, and Next Generation 9-1-1 crisis...”  [continue reading]

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Editor's Desk


Operational Interoperability

This article was written in the far younger age of 2006 and published in our April issue of that year, as we approached the fifth anniversary of public safety’s darkest day. The term "operational interoperability" is one I have favored for many years, as it evokes more than just technological innovation, as I explain below. Another ten-and-a-half years have passed, and we’re still struggling with technological and operational concerns when it comes to different entities being able to communicate during large incidents.    [Read more]




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