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Communications Center Manager, Valley Emergency Communications Center (AZ)

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Job Type Full-Time
Job Status Accepting Applications
Date Posted  
Location Pima County Arizona
Duration July 14, 2017
Company Information State-of-the-art 911 Emergency Communications Center, functioning cooperative
Job Description

Communications Center Manager, Valley Emergency Communications Center (AZ)
Valley Emergency Communications Center (VECC) is seeking a Communications Center Manager. The VECC is a state of the art communications center through partnership with member organizations in setting standards for quality dispatching, pride, professionalism and innovative services.

General Description
The Valley Emergency Communications Center for Pima County Arizona (VECC) is a functioning cooperative. The Center Manager oversees the Center and its daily operation. Under the terms of the cooperative agreement, the Center Manager and all of the employees are employed by the Drexel Heights Fire District in their role as the Administrative Managing Principal of the cooperative. The Center Manager therefore works under the general supervision of the  Fire Chief of the Drexel Heights Fire District. The Center Manger performs such supervisory and management functions to include but not limited to, budgeting, planning, scheduling, training and instructing subordinate personnel within the scope of his/her authority. In addition, the Manager is responsible for all telecommunicators and support personnel of the Valley Emergency Communications Center (VECC). The Manager also performs such duties as required by the Managing Administrative Principal Fire Chief and the VECC Policy Board. The VECC operates on a communications network known as the Pima County Wireless Integrated Network (PCWIN) within a regional communications center known as the Pima Emergency Communications and Operations Center (PECOC).

Minimum Education, Training and Experience Requirements

  1. Any combination of education and experience equivalent to a Bachelor's Degree in public or business administration, information management systems, emergency management, or a related field.
  2. Minimum of five (5) years of experience at an upper level supervisory position in a communications center.
  3. Certifications in Basic Telecommunicator and Emergency Medical Dispatch or equivalent.
  4. A valid Cardio Pulmonary Resuscitation (CPR) card.
  5. National Incident Management System (NIMS) level 100, 200, 700, and 800 certifications.
  6. Must possess or be able to possess a valid Arizona Drivers License.
  7. No felony convictions or disqualifying criminal histories within the past ten (10) years.

Preferred Education, Training, and Experience

  1. Master's Degree in public or business administration, information management systems, emergency management, or a related field.
  2. Completion of a nationally recognized certification program for communications center management.
  3. Ability to communicate both in English and Spanish.
  4. Experience as a senior level manager of a multi-jurisdictional communications center.
  5. Experience in a multi-jurisdictional communications center.
  6. Experience in the fire service preferably at the rank of Captain or above.


How to Apply

For more information and application materials, please visit:

Please submit a signed and completed application, a resume, and any other relevant supporting documentations no later than 5:00PM PST on Friday, July 14, 2017.

Application materials must be sent electronically, with return receipt request,

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