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Fire Departments Improve Response Time with Amerilert First Responder

Date: 2013-08-19
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Omnilert has announced that more fire departments have recently implemented Amerilert First Responder to improve reliability of dispatching and shorten response times to emergencies. 17 Fire Departments are listed in the company’s roster of new clients.

Kolby Arnold is the Fire Chief at Cherokee Volunteer Fire Department in Cherokee, Oklahoma. Mr. Arnold said, "I am really impressed with how reliable and effective the Amerilert First Responder service has been for us. It sends text message dispatches from our county's PSAPs to my crew's cell phones in seconds. We use it countywide for primary and secondary alerts, plus I can use it locally for reminders about events or apparatus out of service.

"The previous dispatching service was unreliable and sent dispatches as phone calls, so you only heard it one time and couldn't listen to it again. If you missed something, you were out of luck. Before that, we had alpha pagers that were even more unreliable – and they didn't provide much detail. With Amerilert, we get the dispatch as a text message in literally seconds, and all the details are there for reviewing anytime. My firemen already have cell phones and love how Amerilert works. As a backup, we also get the dispatches as emails, so if we hear a siren we can check there as well.

"We recently consolidated all nine fire departments across Alfalfa County into one Amerilert system. We did this for the cost savings, but also because it makes countywide dispatching much easier and faster. The feedback from the fire chiefs and fire fighters has been very positive. Our new E9-1-1 system coming online soon will fit perfectly with Amerilert."

For more information, see www.amerilert.com

- Corporate News/9-1-1magazine.com (via Amerilert, 8/15/13)

 

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