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State Of Maryland to Assess the Reliability and Security of its 9-1-1 Network Infrastructure

Date: 2018-03-09
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Project will help the state understand its PSAPs' cyber risks and prepare for NG9-1-1 transition


Mission Critical Partners (MCP), a leading provider of consulting and co-managed services for mission-critical infrastructure, along with partner SecuLore Solutions, a Maryland-based cyber security company focused on public safety, has been selected to complete a dynamic 9-1-1 network discovery for all public safety answering points (PSAPs) in the state of Maryland. A second component of the project is to complete an in-depth cyber security evaluation of its PSAPs with the goal of protecting them against external and internal threats.

The project will generate greater visibility into Maryland's 9-1-1 infrastructure, applications and databases, which are growing in complexity and sophistication as the state transitions to Next Generation 9-1-1 (NG9-1-1), a broadband, internet-protocol (IP)-based system that enables the transmission of real-time text, images, video and voice calls. While this transition brings tremendous benefits, such as the potential for faster and more efficient emergency response, it also creates increased risks that PSAPs must understand and actively manage to protect against intentional and unintentional threats. For example, in the last 24 months alone, 145 cyber incidents have affected public safety agencies in 43 states.

MCP and SecuLore Solutions will provide the following tasks on behalf of the Maryland Emergency Number Systems Board (ENSB):

  • Complete a dynamic network and asset discovery to create an up-to-date infrastructure and asset database that reveals single points of failure, vulnerabilities and security risks
  • Analyze the future need for PSAPs to proactively protect their networks while migrating to NG9-1-1 technology
  • Execute an in-depth cyber security evaluation called CyberBenchmark™ to determine the PSAPs level of risk

"We support Maryland's vision to be confident in the security, information and documentation surrounding its 9-1-1 infrastructure," said Kevin Murray, MCP's chief executive officer and cofounder. "Taking this proactive approach will help them be better prepared for their upcoming transition to NG9-1-1, and safeguard against threats that could disable them or interrupt their ability to serve the citizens of Maryland."

"As evidenced by the cyber-attacks we've seen across the country, we know legacy systems are at risk, and in moving to an all IP NG9-1-1 system, there are new and different vulnerabilities for which public safety will need to be prepared," said Tim Lorello, SecuLore Solution's chief executive officer and president. "We are proud to support our state's effort to take this important step in getting PSAPs and their IT teams the cybersecurity resources they need."

The PSAPs supported by the Maryland ENSB serve more than 6 million residents and visitors and process more than 5 million emergency calls annually.

For more information about Mission Critical Partners (MCP), visit:

For more information about SecuLore Solutions, visit

- Corporate News/ (via Mission Critical Partners, 3/7/18)



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