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The Mobility Edge: Innovative Technology for Public Safety

Author: Marc Costa

Copyright: 9-1-1 Magazine, Feature Content

Date: 2013-03-28
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As a Police Officer with 18 years experience I recognized the need for drastic change in the way Police/Fire/EMS need to interact with newer technologies from the headquarters end to the Police/Fire/EMS on the street end. This belief led me to create a highly knowledgeable team around a great product that will change how your profession is done and save your town money.

The Emergency Services professions all across America are facing some tough challenges. Towns and cities from every part of our country are facing tough economic times and are therefore forced to reduce their budgets in the public services areas. The result has been a reduction in manpower and resources in all areas of Police/Fire/EMS.   Despite these cutbacks, the public still wants the safety and security of their families provided for.

The only solution to these mounting issues going forward is simple, Police/Fire/EMS need to begin adopting to the new innovative technologies beginning to become available.  These new innovations will allow these agencies to be managed easier, more efficiently, and be able to do more with less while saving their towns/cities money.

Here is how.



Mobility acts as a force multiplier and allows limited manpower and resources to become flexible and adaptable to changing environments and incidents. The integration of innovative mobile software into mobile hardware will provide mobility in areas never previously conceived.  For example, during Hurricane Sandy, a surge wave flooded numerous Police Departments on the East coast and rendered them with partial electric power causing these Departments to have limited functionality and command and control during a critical incident. If utilizing the proper technology, these Departments would have been able to simply pick up their light LED mobile monitors that work completely wirelessly and relocate to a safer location. Day to day, these departments can use these monitors to set up mobile critical incident scene management, Detectives can set up crime scene management, traffic units can set up fatality scene management.

The employees who work on the streets will utilize light, mobile, durable IPAD type tablets. These tablets have the functionality to be easily removed from the vehicles, carried on foot, or carry on a bike.


An entire software system was created using innovative smart phone technology and designed to look and function as easy as making a call on a smart phone which is exactly what tomorrow's Police/Fire/EMT’s will come to expect.

Police/Fire/EMT will be able to take their tablet to a scene and take HiDef video/pictures; the software will attach that video/picture evidence to the Incident report automatically and classify itself in the report as evidence. Less room will be needed in evidence rooms and towns/cities will save money when it comes to evidence requests for court.


Information sharing.

With a (messages) feature, employees on the streets will be able to receive instantaneous information such as pictures of missing persons, wanted persons, or even video of a robbery which just occurred.


Time Management.

Features like (voice recognition) are critical for time and money management. Police occupy a large part of their shift completing paperwork/reports.  Voice recognition will allow an officer to dictate a report into the tablets software in minutes instead of hours normally spent on paperwork.


Saving Lives. 

Features such as (live Talk) will allow supervisors or even doctors miles away to see a live streaming visual over their Tablet or Monitor of what the field employee is observing and decisions on resource allocation can be made instantaneously. For example,

During Hurricane Sandy, sporadic fires broke out in several sections of neighborhoods. Mobile software utilizing innovative features such as (Live Talk) would enable an agency to obtain a live view of the growing or priority dangers that are occurring and better allocate resources to stop or reduce the loss of property and lives.


Saving Money.  

Every town and agency is facing budget strains. Providing your agencies with the right technology will allow these towns and agencies to save money on training, manpower, equipment, and time while still providing the public with state of the art services.


Marc Costa has more than 18 years of experience in the Law Enforcement profession and is currently serving as a police officer in New Jersey. His Law Enforcement experience at the street level, coupled with his work with others at the management level has allowed Marc to create a versatile, mobile, and efficient software program that will allow the Emergency Services profession to reach the highest level of service in the field. Marc earned an Associate’s degree in Forensic Science from County College of Morris and continues to study technology and its designing techniques. Marc Costa has also provided presentations and discussions on emerging Technology in the Law Enforcement profession within various Police forums, groups, and gatherings.

For more information on mobile technology for public safety, see




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