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Hexagon Safety & Infrastructure Launches New Computer-Aided Dispatch Application

Date: 2017-06-15
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Intergraph OnCall Dispatcher for I/CAD features web access and more productive interface and workflows

Hexagon Safety & Infrastructure has launched Intergraph OnCall Dispatcher for I/CAD, a new thin-client application for its industry-leading Intergraph Computer-Aided Dispatch (I/CAD) system that provides core call-taking and dispatching capabilities via browsers. Unveiled at HxGN LIVE, Hexagon’s international conference, Intergraph OnCall Dispatcher for I/CAD features a highly productive, easy-to-use interface and workflows that are simple to deploy and maintain across multiple sites.

Intergraph OnCall Dispatcher for I/CAD extends dispatching capabilities to remote, supervisory, and occasional-use roles to deliver wider incident management support at significantly lower cost than full call-taking and dispatching seats. Its ease of use, scope of capabilities and wider choice of hardware options enable Intergraph OnCall Dispatcher for I/CAD to support use cases outside of the primary call-taking and dispatching conducted at the public safety answering point (PSAP). Applications include mobile dispatch, management roles, and call-taking and dispatching at remote facilities such as police and fire stations.

Intergraph OnCall Dispatcher for I/CAD also enables smaller agencies to leverage the capabilities and benefits of a shared dispatch system without the capital and operational costs of installed clients or virtualization. And in situations where a PSAP becomes inoperative during a disaster, it provides a rapidly deployable contingency dispatching client, increasing resilience and ensuring continuity of operations.

Intergraph OnCall Dispatcher for I/CAD features a de-cluttered, dynamic map and adaptive user interface to focus attention on critical information, while providing immediate access to supplementary information and tools on demand. It improves response time and accuracy by streamlining workflows and reducing user interaction.

For more information, visit www.hexagonsafetyinfrastructure.com.

- Product Profiles/9-1-1magazine.com (via Hexagon Safety & Infrastructure, 6/14/17)

 

 

 

 

 

 

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