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UCC Director-Schenectady, NY

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Job Type Full-Time
Job Status Accepting Applications
Date Posted 8/29/13

Schenectady, NY 12305

Duration Closes 9/18/13
Company Information
Schenectady County
620 State Street
Schenectady, NY 12305
Job Description


Schenectady County is seeking a qualified candidate for the position of UCC Director which involves responsibility for supervising and managing all aspects of the Unified Communications Center (UCC), the call answering and dispatch center for all municipalities in the County. The incumbent will be responsible for the efficient operation of all communications functions associated with emergency call taking and dispatching throughout Schenectady County.  Direct supervision is received from the UCC Municipal Oversight Committee with considerable leeway for making independent decisions in carrying out the details of the work.  Direct supervision is exercised over all communications center personnel.

 This position involves management of all aspects of the UCC including oversight of call-taking, dispatching, records management, recording, staffing, training, quality improvement, and security, and has broad responsibility for developing and implementing long range strategic plans, procedures, and the annual budget, as well as ongoing evaluation and program improvement plans to assure for optimal effectiveness and efficiency of operations.

For more information regarding position duties and qualifications, go to EEO/AA 

How to Apply

 Interested qualified candidates should submit resume and cover letter by September 18, 2013 to:

Jaclyn Agostino
Assistant to the County Manager
620 State Street
Schenectady, NY 12305
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