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Released last October, Intergraph's Mobile Responder, a new smart phone and tablet application for police, fire and emergency medical personnel, extends Intergraph's industry-leading computer-aided dispatch software, I/CAD, to iPhones, iPads and Android devices, a lower cost option for improving safety and productivity.
Eaton's 93E UPS Offers Feature-Rich, Economical Power System for Today's Mission-Critical Data Centers
Even the smallest disturbance in utility power can terminate or prevent 9-1-1 calls from being completed. For call centers, a reliable uninterruptible power system is needed to effectively maintain uptime across these facilities. The 93E UPS from Eaton offers enhanced maintenance bypass options and external battery cabinets to ensure operation of critical IT systems. Call center operators can build upon the internal runtime capabilities of the 93E with a range of battery cabinets that offer...
Solacom Technologies, a leading NG9-1-1 solutions developer, has partnered with GeoComm Inc. to create Guardian Map, a best in class mapping solution that integrates seamlessly with the Guardian platform and enables 9-1-1 call takers to answer and manage calls directly from their Guardian Intelligent Workstation. Guardian Map uses Automatic Location Identification information received with legacy 9-1-1 calls, or from caller location data in the newer i3 architecture defined by the National...
No Emergency Notification System can be an effective tool during a campus crisis if you’re unable to reach members because either they’re not participating in the campus emergency notification program or their contact information is outdated. An informative white paper from Regroup, a Emergency Notification and Mass Messaging System, entitled “How to Increase Enrollment in Campus Emergency Notification Programs” includes...
The AdvanceLogic Conditioning Charger is a versatile, tri-chemistry conditioning charger, designed for everyday use with Motorola® radios with IMPRES and non IMPRES batteries.
Cassidian's NG9-1-1 Call Taking System Enables Interoperability and Operational Efficiency for San Bernardino County
Cassidian Communications, an EADS North America company, reports that Public Safety Answering Points (PSAPs) in San Bernardino County (CA) have increased operational efficiency and enhanced interoperability following the implementation of the latest release of its VESTA/Sentinel 4 system.
Recently, the National 911 Program and NENA merged data sets to create a new document titled "Review of Nationwide 911 Data Collection." While the data sets do not include information from all 56 states and territories, the combined data – from the majority of states - creates a more complete picture of 9-1-1 systems nationwide. Key findings included in the report provide insight as to how states operate and manage 9-1-1 systems...
Seventeen states currently have E911 legislation requiring enterprises over a certain size, occupying multiple floors of a building or those purchasing a new PBX to implement E911 to protect their employees and visitors. Several additional states are considering their own version of legislation. Military bases have an initiative to be compliant by end of 2014.
Firefighting teams from different countries all over the world competed for the title "Firefighting Team of the Year" and handed in their best emergency interventions. The ceremony took place at the Congress Centrum in Ulm (Germany), the trophy was assigned to the Palermo Fire Department, followed by Botosani Fire Department (Romania) and Mooskirchen, Steinberg, Ligist Fire Department (Austria) in third place.
Icom America, a leading two-way radio solutions provider, announces the new IC-F8101 HF transceiver for over-the-horizon (HF-OTH) communications. This new multi-mode radio is user-friendly, requires no infrastructure and is suitable for public safety, industrial, utilities, and government entities.
A new public safety software system will be the key component to a cost-saving public safety consolidation project for Macomb County, Michigan. The Macomb County Sheriff’s Office has selected New World Systems to implement Aegis Public Safety software and bring the Sheriff's Office, Clinton Township Police and Sterling Heights Police together on the same system at the new Macomb County Operations Center.
Next Generation (NG) 911 is a complex issue and its success requires the support and collaboration of not just the 911 community, but of first responders, legislators, and the public. The National 911 Program has released a short video that explains the benefits of NG911 for all of these audiences.
GammaTech Computer Corp., a major international manufacturer and supplier of innovative notebook and tablet computers, has been chosen by ZAP Emergency Medical Services, a Texas-based ambulance services company, to supply their crews with rugged notebooks. By the end of 2013, the entire ZAP ambulance fleet will be equipped with GammaTech Durabook U12Ci rugged convertible notebooks to assist in patient data entry.
Collaboration Between King County, Rave and OnStar Results in First-in-Nation Demonstration Delivering Automatic Crash Notification Data to a 9-1-1 Center
In another of the growing examples of local public safety agencies providing smart phone applications with which to contact law enforcement and/or emergency services, Sheriff Shaun Golden of Monmouth County (NJ) wants residents of his County to have emergency notifications and public safety information at their fingertips. The Monmouth County Sheriff's Office Application (app) is designed for Android and iOS platforms and can be downloaded for free.
The Firefighters Support Foundation (FSF) has released its newest free video program, Interacting With the Mentally Ill at Emergency Scenes. The focus of the program is on obtaining time-critical information in short time frames during the chaos of any emergency scene - fire, EMS, law enforcement, etc.
State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a "State of 911" webinar discussion, presented by the National 911 Program, Thursday, November 21 from 12-1 p.m. Eastern. This webinar, the seventh in a bimonthly series, will feature an update on 9-1-1 activities from the Federal Communications Commission (FCC) and....
SST, Inc., has announced the launch of ShotSpotter SiteSecure, a first-of-its-kind indoor gunfire detection, location and alert system that detects and locates gunfire and automatically alerts first responders within seconds. ShotSpotter SiteSecure integrates existing or new outdoor installations of the industry-leading ShotSpotter gunfire location and alert solutions to provide a complete indoor/outdoor "bubble" of protection around any facility.
blueHula Studios has announced an update to their iOS app Response Deck SBC - a first of its kind mobile dispatch and routing app for public safety providers in Santa Barbara County, CA. Developed initially to give Santa Barbara County Fire and EMS personnel immediate access to 9-1-1 dispatch information, Response Deck SBC is currently used by more than 1500 responders, and residents alike.
Last week, representatives from more than two dozen public safety service providers came together for ICE-8 (8th Industry Collaboration Event) to test the features that would enable 9-1-1 centers across the country to keep pace with consumer technologies and introduce multimedia "call" capabilities, allowing text, images, and real-time video to be sent from those in need of emergency assistance directly to 9-1-1 call takers.
Icom America, a two-way radio manufacturer serving public safety and related markets, announces the FR9000 Series, a new P25 110W repeater operating 100% duty cycle. This high-performing unit has the features required for interoperable communication such as P25 conventional, analog FM and mixed mode operation. Combined with Icom’s P25 subscriber units, the new repeater provides public safety agencies a complete Icom P25 compliant system.
Cambium Networks, a global leading provider of wireless broadband solutions, has launched PTP 650, a new sub-6 GHz addition to its field-proven PTP portfolio. The new product's flexibility, high capacity, reliability and security are ideally suited for wireless backhaul applications for public safety and government markets.
The NPSTC Emergency Medical Services (EMS) Working Group has submitted a list of current and conceptual broadband applications at the request of the First Responder Network Authority (FirstNet), Public Safety Advisory Committee (PSAC).
Support personnel - those providing the administrative and communication functions on major incidents - have become the "early adopters" of radio technology that meets the needs of their on-the-line counterparts…even though some of these devices work outside the traditional list of fire line approved radios. However, both support and fire fighter groups have come to realize the added value of dual-band radio technology...
A member of the Lake Elsinore (CA) Police Department dressed up as a chicken as part of a law enforcement crackdown aimed at drivers who don't yield to pedestrians in crosswalks.
Motion Computing, a mobile technology provider, has announced that McLennan Community College in Waco, TX, is now using Motion tablets to control Gaumard simulation mannequins to help prepare medical field students for a variety of field and in-facility treatment scenarios. Approximately 3100 students a year pass through the simulation training areas, including nursing, paramedic, and surgical students.
Cassidian Communications, an EADS North America company, has announced acceptance of its CORP25 digital, trunked P25 Land Mobile Radio (LMR) network, by Buncombe County, N.C. for enhanced public safety communications and response. Covering a 660 square-mile area between the Blue Ridge and Smoky Mountains, including the city of Asheville, this new, 12-site network enables secure, reliable radio communication for the county's first responders, as well as government and public works users.
NetMotion Wireless recently announced the launch of the cloud version of Locality, the cellular network management solution Mesa Police Department, Oregon State Police and St. Paul Police rely on to troubleshoot cellular network connectivity issues to improve officer safety, increase field unit productivity, extend investments in technology and service contracts, and reduce IT help desk tickets.
The Alabama Next Generation Emergency Network (ANGEN) has begun its live roll out. The first calls were completed at the Etowah County public safety answering point (PSAP) on September 30th, with the Dothan County PSAP following on October 2nd. ANGEN's new 9-1-1 call routing solution is designed to streamline the network, reduce costs and improve redundancy when compared to legacy 9-1-1 systems.
Rave Mobile Safety, a trusted software partner for campus and public safety, has announced the first statewide deployment of SmartPrepare in Arkansas. The rapidly growing service allows citizens to create free, secure Safety Profiles online that contain vital details about their household. Public safety officials can quickly leverage the data in SmartPrepare to gain greater insight into their communities and identify potential challenges...
Smith Micro & In Motion Technology Partner to Provide End-to-End Connection Management for Public Safety
Smith Micro Software, Inc. has announced a partnership with In Motion Technology to deliver secure, reliable wireless connectivity for both in-vehicle and hand-held mobile devices used by public safety agencies. The combination of Smith Micro's QuickLink Mobility connection management software and In Motion's onBoard Connection Manager software will provide first responders with timely access to critical information.
Frontline police officers need new strategies and more intensive training to prepare for the possibility of mass shootings, U.S. Attorney General Eric Holder told the International Association of Chiefs of Police, the Philadelphia Inquirer reports. With the number of incidents on the rise, local police departments can no longer rely solely on elite forces like local SWAT teams to respond to such high-pressure scenes, Holder said.
Utilities are increasingly adopting the Incident Command System (ICS). To identify trends, best practices, and challenges of ICS in the utilities industry, Macrosoft conducted a survey of 85 participants, representing large and small utilities, drawn from all regions of the U.S. The survey results present a mixed picture. While much progress has been made, significant obstacles remain.
Icom America, radio solutions provider for government agencies and business and industry (B&I) users, announces the new F3230D Series portable radio. Powering 6.25 kHz efficiency technology, Icom's new digital portable radio is compatible with IDAS multi-site conventional, single-site trunking and multi-site trunking.
Cassidian Communications' Emergency Call Taking System Supports Four-Agency Consolidation in Leon County, Florida
Cassidian Communications, an EADS North America company, today announces the successful implementation of its next generation emergency call taking system, VESTA/Sentinel 4, in Leon County, Fla. The system will support the mission-critical communications needs of four first responder organizations under the county's new consolidated dispatch agency (CDA), helping keep the people in Leon County connected when it matters most.
Now in its fourth year, and conducted again by Zogby, 2013 Federal Signal Public Safety Survey has traditionally surveyed the general public on safety awareness and emergency preparedness attitudes and behaviors. For the first time, however, this year's survey shifts the conversation by asking emergency managers about the most significant challenges they face and the measures they are taking to address them.
Citywide, the scans yielded 1,858 stolen cars and illegal parkers. The analysis provides the first snapshot of the Seattle Police Department's license-plate-scanner program. It has come under scrutiny amid concerns about how much information government agencies collect. Critics, including the American Civil Liberties Union, complain that retaining the records on vehicles' whereabouts could potentially lead to abuse.
Valuable Situational Awareness Lesson in Dashcam Video as Pursuit Ends When Woman Collides With Train
This dashboard camera footage comes from the Woods Cross (Utah) Police Department. After pursuing a suspect associated with an unwanted guest disturbance call, an officer witnesses the suspect drive into a southbound freight train passing through on the farthermost track of a double-track railroad crossing. Her car stuck on the closer track, she is then hit and propelled ahead by a second southbound train.
LexisNexis Risk Solutions has expanded its capabilities to assist law enforcement officials with investigations and critical incidents such as gang violence, drug dealing, crimes against children and human trafficking through the use of social media. Social Media Monitor, a new capability in the LexisNexis Accurint for Law Enforcement platform that is powered by the technology of DigitalStakeout, allows agencies to discover risks and threats by leveraging social media to provide actionable...
Police officers remain our primary first responders to active shooter incidents and mass-casualty events. Responding officers can prevent unnecessary deaths by addressing immediate threats, and then providing emergency care including the application of tourniquets and pressure dressings to prevent hemorrhage, triaging casualties, establishing secure casualty collection points, and coordinating care with existing EMS responders.
Polaris Wireless has partnered with the Mountain View (CA) Police Department (MVPD) to pilot the company’s Altus blue force tracking application to augment police safety measures at a recent area concert. Altus was used to locate and track over twenty uniformed and plain-clothes police officers during the two-day concert, during which the MVPD conducted approximately 100 arrests. During this pilot deployment, some officers were equipped with department-provided mobile phones, which were...
Exalt Communications, Inc., the leading innovator of next-generation packet microwave backhaul systems, today announced that its license-exempt microwave backhaul systems are the solution for companies trapped by the Federal Government shutdown while waiting for FCC spectrum licenses. Rather than lose valuable time-to-market revenue while waiting indefinitely for the shutdown to lift and any license applications backlog to clear, companies can deploy Exalt license-exempt microwave backhaul...
Thanks to a partnership with text carrier Zipwhip, people in Middleton, Wisconsin have a new but familiar way to contact police for non-emergency services or to simply ask a question. They can now call or text the department at the same number they've been accustomed to using for years. The text service also fills a critical need by enabling better access to non-emergency services for citizens who are speech or hearing impaired.
Crisis 360 is the next generation emergency management application that puts up-to-the-minute situational awareness in the hands of your entire team. Sophisticated mapping, reporting, and entity status tracking allow you to spearhead the response and safeguard your team.
Nearly 70,000 law enforcement officers from across the U.S. took courses last year at the Federal Law Enforcement Training Center in Glynco., GA., a Department of Homeland Security facility so sprawling it has its own ZIP code. They practiced on 18 firearms ranges and ran armed drills inside a mock train station, an airport terminal and a Main Street. Yesterday, only 45 of 1,000 employees were at work, with the rest officially furloughed under the federal shutdown.
22 public safety agencies purchased software from Spillman Technologies for the first time during the second quarter of 2013, joining the more than 1,000 public safety agencies in 37 states nationwide already using Spillman software. In addition to the new agencies, 62 agencies expanded their existing Spillman systems.
SkyProbes Inc. has stated that its 14" long range broad band gain antenna for VHF handhelds can restore lost range due to system changes and other factors. The MK4, with its unique matching network and flexible stainless steel cable plastic covered whip, gives up to 3 times the range over the rubber duck antenna supplied with commercial VHF handheld radios.
CommandCom is an advanced Setcom microphone and speaker system that is fully integrated into an H.O. Bostrom headrest. The newly released system uses Setcom's sophisticated patent-pending Phase Contouring technology. When using the system, a firefighter is able to seamlessly communicate with other vehicle crew members and over two-way radios.
Wisconsin Public Safety is primarily responsible for providing many different types of photography, including public information, incident photos, digital imaging, portraits and revolving calendar of special events and ceremonial coverage such as promotional ceremonies, service recognition, special events and other requests.
New FBI CJIS Security Policy Provides Method for Tiburon Clients Using iPad and Other Tablet Devices to Perform NCIC Queries
Tiburon, Inc., a leading provider of public safety software solutions, has announced that the recent version 5.2 update to the FBI CJIS Security Policy now provides an approved method for the Company's iPad, Android and Windows 8 tablet users to conduct queries of criminal justice information (e.g., NCIC queries) in accordance with FBI Policy.
To help communicate flood risk and help citizens take mitigation action, the Atkins FloodMap Mobile smart phone app is the most comprehensive in its class for users to understand their personal risk exposure and how to get help. The app provides flood risk information on demand based on the user’s location or entered address. It also offers an individual risk report customized for that address, which can be emailed and shared.
Current debates on proactive police policies such as stop-and-frisk focuses on the legality and effectiveness of the stops. But a new study co-authored by Columbia Law School Professor Jeffrey Fagan suggests that a third criterion may be even more important in making stops effective: public perceptions of whether the police are acting lawfully and respectfully during stops.
Cassidian Communications, an EADS North America company, has successfully achieved Next Generation 9-1-1 (NG9-1-1) Emergency Services IP Network (ESInet) connectivity during ESInet trials in conjunction with the Texas Commission on State Emergency Communications (CSEC) and the Brazos Valley Council of Governments (BVCOG).
Motion Computing, a leading global provider of mobile technology, announced that Acadian Ambulance, one of the largest private ambulance services in the US, is deploying F5t Rugged Tablet PCs across their fleet for mobile dispatch and electronic patient care recording. The Motion technology works seamlessly with Sansio HealthEMS software and Acadian's back-office systems to optimize EMT and paramedic field work.
September is National Preparedness Month and CMC Government Supply would like to encourage everyone to get involved with their local Community Emergency Response Team programs (CERT). CERT educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.
Mutualink, Inc. announces real-time multimedia interoperability for public safety using Google Glass utilizing Mutualink's advanced interoperable communications platform, selectively and securely sharing two-way voice and video between command and control, partner agencies, and officers in the field with Google Glass. The technology interfaces with a FirstNet 4G LTE wireless broadband connection, demonstrating how critical multimedia information can be shared between public safety personnel...
Knox County Emergency Communications District (KCECD) in Knoxville, Tennessee, has selected Intergraph to provide its computer-aided dispatch (I/CAD) and Mobile for Public Safety (MPS) software, as well as next-generation 9-1-1 technology partnering with Intrado, to consolidate and improve its multi-agency dispatch.
Ontario (CA) Police & Fire Departments Deploy Tiburon Mobility Solution for iPad to Increase Situational Awareness in Field
Tiburon, Inc., a portfolio company of The Gores Group and the leading provider of public safety software solutions, has announced that the City of Ontario, California Police and Fire Departments successfully deployed Tiburon's Mobility Solution for iPad.
Infor's experience in emergency services provides EMS agencies with the tools needed to fulfill their important role in the healthcare equation. Infor's Integrated Healthcare Suite for EMS will satisfy two important needs by providing a platform to manage patient information and exchange data with hospitals, and allowing EMS agencies to access a unified view of their operations.
Chat Mobility recently selected Intrado to provide three-digit, 9-1-1 text messaging capability with Intrado TXT29-1-1. TXT29-1-1 is a valuable public safety service allowing all subscribers on Chat Mobility’s network to have access to lifesaving public safety services. In an increasingly mobile world, texting is a widely used form of communication. While a voice call is the preferred method of making an emergency call, the ability to send a text-to-9-1-1 can be an essential lifeline in...
The fire trucks of firefighters across Argentina are now equipped with special thermal imaging cameras from Orlaco, a leading designer and manufacturer of camera and monitor systems to emergency rescue vehicles. The cameras enable the firefighters to see through smoke while driving straight to the fire. Argentinean President Cristina Fernández de Kirchner officially presented the fire trucks to the national fire department.
Cisco Instant Connect Empowers Users to Control Mobile Group Communication through their Public and Private Networks
Cisco has unveiled Instant Connect, a cost efficient push-to-talk (PTT) communication solution for personnel in a number of sectors. This new solution allows a group of mobile users to instantly communicate using enterprise networks. Cisco Instant Connect delivers secure, reliable communications with a full-featured PTT user experience including enhanced capabilities beyond two-way PTT mobile radio handsets.
Tiburon, Inc., a portfolio company of The Gores Group and a leading provider of public safety software solutions, has been awarded Priority Dispatch Corp's Platinum level certification for its industry-leading multi-agency, multi-jurisdictional Computer-Aided Dispatch System, Tiburon CAD, DispatchNow Edition.
The 2013 State of the Enterprise Cloud Report, which draws upon Verizon data between January 2012 and June 2013, examines current cloud adoption and usage trends - both in terms of how organizations are deploying cloud technologies and what they want from enterprise-grade cloud services. It considers the factors driving adoption; the growth in demand for VMs, memory, and storage; and expectations for the future of the cloud.
Raytheon's INTEROP-7000 Provides Public Safety a Bridge from Land Mobile Radios to Smartphones and Tablets
Developed using open standards, Raytheon's new INTEROP-7000 enables police, fire and rescue professionals to use commercial smartphones and tablets integrated with existing communications equipment, such as land mobile radios. INTEROP-7000 also positions public safety to become part of the First Responder Network Authority (FirstNet). FirstNet will provide the first nationwide public safety broadband network.
Illinois' Loyola University is expanding its use of the RealView, LLC's CommandScope Pre-Plan technology to cover the 61-acre medical campus in nearby Maywood. This expansion underscores the school’s commitment creating a safe environment by providing critical campus and building information to first responders in case of an emergency.
Depending on the severity of the disaster, communications shut down which only worsen the situation. It is during times like these that Community Emergency Response Teams (CERT) are deployed to assist fire and police relief efforts. The CERT team in Monterey (CA) is touted as one the best in the nation, which has led to many other cities replicating the city's program.
Solacom Technologies and Cassidian Communications, Inc have reached an out-of-court settlement of a patent infringement case filed against Cassidian Communications, Inc. before the US District Court for the District of Maine, where Solacom as plaintiff claimed their 9-1-1 routing products do not infringe on Cassidian Communications, Inc.'s patent concerning call routing procedures.
GeoComm has announced that their web-based mapping solution, GeoLynx Server, has met the requirements set by Federal Emergency Management Agency (FEMA) to qualify as an IPAWS (Integrated Public Alert and Warning System) alert originator. IPAWS, a modernization and integration of the nation's alert and warning infrastructure, provides the public with life-saving information accurately and quickly.
The 35-minute documentary film FROM ONE SECOND TO THE NEXT came together when AT&T approached the famous German filmmaker Werner Herzog and asked if he would direct a series of short films warning people about the dangers of texting while driving.
Zetron has announced its new Remote Command-and-Control Suite running on tablet PCs. The suite allows public-safety agencies to deploy remote, temporary, backup and mobile operations quickly and securely, wherever and whenever such operations are needed.
Omnilert has announced that more fire departments have recently implemented Amerilert First Responder to improve reliability of dispatching and shorten response times to emergencies. 17 Fire Departments are listed in the company’s roster of new clients.
NetMotion Wireless, provider of Enterprise Mobility Management (EMM) software, has announced a major new release of their NetMotion Mobility (formerly Mobility XE) mobile VPN software. For organizations that depend on their mobile field workers, this release includes important new features that enable Mobility to be the central control point from which public safety agencies and other users secure, manage, and optimize connectivity for critical field resources.
The city of Addison, Texas has selected Tiburon's integrated Tiburon CAD, Mobile, and Law RMS for its next generation solution. The deployment project includes 7 CAD licenses for the dispatch center, 26 mobile licenses for vehicles in the field, WebCAD and 75 law records system positions.
Columbitech Inc., a leading mobile VPN security provider, has announced that the police department of Lowell, Massachusetts uses the Columbitech Mobile VPN to access criminal data in compliance with the Federal Bureau of Investigation Criminal Justice Information Services policy.
First responders and emergency personnel across the United States will be able to better respond to emergencies and routine activities by tapping into the power of mobile broadband, with the introduction of a new vehicle-based modem that enables applications such as ultra-fast database access, photos and streaming video.
Red Castle Productions has created a powerful PSA to prevent more tragedies. In One Decision, actors reenact what could happen if a child is left in a car for a short time -- it can take as little as 15 minutes to suffer life-threatening injuries. The video also shows what to do if you ever notice a child alone in a car.
Wisconsin's Douglas County Emergency Management Agency has once again selected Cassidian Communications' technologies to enhance its Next Generation 9-1-1 (NG9-1-1) capabilities. The public safety operation has selected Cassidian's new, VESTA/Sentinel 4 NG9-1-1 call taking system to support emergency response by local law enforcement, fire and EMS.
A new partnership between Eventide and Zetron allows Zetron to offer the Eventide NexLog logging recorder through its various distribution channels. In addition, NexLog will be integrated with Zetron's MAX Dispatch, MAX Call-Taking and Acom systems to provide customers with a comprehensive, single-supplier incident-management solution.
Exalt Communications, Inc., a leading innovator of next-generation packet microwave backhaul systems, has announced that the City of Danville, VA has upgraded an aging copper network infrastructure with high performance Exalt microwave systems. The microwave network provides radio service for police, fire, public works, and utility departments within the city and eliminates monthly recurring lease line charges.
"State of 9-1-1" September Forum Features an update for 9-1-1 on the National Emergency Communications Plan from the DHS Office of Emergency Communications, a presentation on the Vermont statewide text-to-9-1-1 trial, and Q&A Session
The Federal Emergency Management Agency (FEMA) has approved Omnilert's products as IPAWS alert originators. FEMA-approved organizations can now access the Integrated Public Alert & Warning System (IPAWS) through Omnilert's products e2Campus and Amerilert to broadcast alerts over the Emergency Alert System (EAS), Wireless Emergency Alert (WEA), and other systems, in addition to the client's own subscriber base and endpoints within their Omnilert account.
The principal purpose of this document is to define, from the perspective of the NPSTC, broadband public safety PTT requirements for consideration by FirstNet as it embarks on its mission to deploy the nation's first Nationwide Public Safety Broadband Network (NPSBN) and the 3rd Generation Partnership Project (3GPP), along with other international standards bodies.
Nex-Tech Wireless recently selected Intrado to provide three digit, 9-1-1 text messaging capability with Intrado TXT29-1-1. TXT29-1-1 is a valuable public safety service allowing all subscribers on Nex-Tech Wireless' network to have access to lifesaving public safety services.
Zetron's MAX Dispatch system is now fully operational on a tablet PC or laptop. This gives public-safety agencies and communication control centers the freedom to respond quickly and deliver remote, temporary, backup or mobile dispatching quickly, securely, and affordably.
Raytheon Company and Twisted Pair Solutions, a Seattle-based provider of mission-critical solutions for secure, real-time communication, has unveiled a next-generation dispatch system deployed for the San Luis Obispo County Sheriff. This state-of-the-art dispatch center is one of the first in the nation to be purely IP-based and supports the use of smartphones and tablets for seamless first responder critical communications, anywhere, on any device
Southwest Synergistic Solutions, LLC, developer of the Emergency/Triage Light is now offering a kit for use by Police, EMS and Fire personnel. Each kit comes with five E/T Light and associated set-up gear. Great for setting up LZ/HZ zones during day/night MCIs...
Tiburon, Inc., has announced the successful go-live and completion of a major law enforcement system upgrade project at Harris County, Texas.
Icom America, a leading two-way radio manufacturer for utilities, healthcare and municipalities markets, has announced the new F3210D Series land mobile radio. Icom's latest digital portable radio joins the company's IDAS product line that uses the NXDN common air interface. This entry-level radio is compatible with IDAS multi-site conventional, single-site trunking, and MultiTrunk multi-site trunking.
Priority Dispatch Corp. has announced the release of Version 6 of the Fire Priority Dispatch System (FPDS). This comprehensive upgrade of the 9-1-1 fire calltaking and dispatch protocol features new Chief Complaints, new Post-Dispatch Instructions (PDIs), new Key Questions, and other enhancements to help reduce fire risk and loss and heighten responder safety.
How can police remain effective and vital in an era of unprecedented technological advances, access to information, and the global transformation of crime? Written by long-serving Winnipeg Police officer Robert Chrismas, Canadian Policing in the 21st Century offers a rare look at street-level police work and the hidden culture behind the badge.
Icom America has secured a multi-million dollar contract with Los Angeles County Metropolitan Transportation Authority (LACMTA) to migrate the transit agency's radio system to an IDAS 6.25 kHz multi-site conventional voting solution (IDAS Blue). IDAS Blue provides LACMTA seamless roaming, wide area coverage and reliable communication above and below ground, throughout the agency's 1,433-square-mile service area and six rail lines.
Three agencies in Texas have purchased Spillman for its tight integration and searching capabilities. The Lampasas Sheriff’s Office, the New Braunfels Police Department, and the Greenville Police Department have each purchased Spillman systems for their Computer-Aided Dispatch (CAD), Records Management (RMS), and mobile public safety software systems.
Saltus Technologies, a leading provider of innovative electronic ticketing systems for public safety, has announced that the police departments of Dodge City, Edwardsville, Merriam and Salina and the Saline County Sheriff’s Office have all purchased digiTICKET in the past six months. Since the Kansas Highway Patrol selected digiTICKET in September 2012, five other law enforcement agencies in the state have recognized the significant safety and financial benefits derived from officers spending...
Pursuant to the agreement reached in December 2012 between NENA, Verizon, AT&T, Sprint, and T-Mobile, and APCO, the nation's four largest wireless carriers have submitted their first round of quarterly text-to-9-1-1 deployment progress reports.
Due to the success, as well as the widespread support and endorsement of the first film, the makers of the Heroes Behind The Badge documentary film have announced they have begun filming a follow up video, again in partnership with the National Law Enforcement Officers Memorial Fund. The new movie will be released this fall.
GeoComm has been chosen by FairPoint Communications to supply National Emergency Number Association (NENA) compliant Geographic Information Systems (GIS) for the State of Maine’s new Next Generation 9-1-1 (NG9-1-1) system... FairPoint will support geospatial call routing and location validation by implementing GeoComm's GeoLynx Spatial Router, a NENA i3 compliant ECRF/LVF system. FairPoint will also implement GeoComm's GeoLynx Server for 9-1-1 call mapping in the state's 26 9-1-1 call centers.
In Motion Technology Inc., a leader in mobile enterprise networks, has announced a partnership with CDW, a leading provider of technology solutions to business, government, education and healthcare. Together the organizations will deliver an end-to-end technology solution, as well as services and support, which will allow mission-critical workforces to securely connect to the enterprise network from vehicles.
Cassidian Communications Selected by Kenwood to Provide P25 Land Mobile Radio System to Hopkins County (KY)
Cassidian Communications, an EADS North America company, has finalized an agreement with Kenwood USA Corporation to supply the Hopkins County (KY) Sheriff's Department with a digital, trunked P25 Land Mobile Radio system for public safety communications. Working with prime contractor Kenwood USA, Cassidian Communications will provide the county with a single site, ten-channel UHF CORP25 radio solution that includes hardware, software and staging.
The National Tank Truck Carriers (NTTC) has developed a new version of their Cargo Tank Rollover Prevention Video to help target the fire service. The original intention of the video was to target cargo and commercial tankers "to help educate water tanker drivers on the special characteristics of tank truck vehicles and the actions they can take to avoid rollovers."
Search & rescue, public safety, and other government agencies are actively working with communication equipment manufacturers to develop unique, industry-adaptive products that are reliable enough to meet extreme working conditions, yet affordable enough to be purchased by an unpaid volunteer.
The newly elected leaders of NENA-The 9-1-1 Association (formerly the National Emergency Number Association) are pledging to keep up the organization's momentum and leadership in the coming year.
Sony Pictures, in connection with the home video release of their movie THE CALL, has issued an "Everything You Need To Know About 9-1-1" infographic which may be useful for 9-1-1 and fire/law enforcement agencies to use in connection with their public education and crime/fire prevention programs.
InterAct has announced an expansion of their strategic partnership with Nlets, the International Justice and Public Safety Network provider, to accelerate the deployment of the InterAct Public Safety Cloud. As part of this partnership expansion, InterAct will migrate the hosting of their InterAct Records Management System (RMS) application to the Nlets data center.
Emergency CallWorks Inc., a leading provider of Next Generation 9-1-1 and emergency incident management software for the public safety industry, has announced Cuyahoga County, Ohio's most populous county with 1.3 million citizens including the city of Cleveland, selected Emergency CallWorks to supply its Next Generation (NG) 9-1-1 call management and mapping software solution.
Concerned that NextGen 9-1-1 will overwhelm your call takers and dispatchers with new data? Don't be afraid, this free webinar explains how NextGen 9-1-1 can turn data into a "digital asset" that can reduce response time, improve outcomes, and save more lives while improving PSAP operations.
Cassidian Communications, an EADS North America company, has completed installation of its VESTA/Sentinel 4 Next Generation 9-1-1 (NG9-1-1) call taking system for seven of the nine counties in the northern tier of Pennsylvania.
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Emergency Medical Services, and FDM Software, a market leader in Public Safety enterprise solutions, have announced their formal partnership. The companies will collectively co-market and support each other's offerings to emergency services agencies through North and South America.
Solacom Technologies has been chosen by service provider FairPoint Communications to implement, support and supply equipment for a next generation 9-1-1 solution for Maine's new state-wide public safety network. The system will serve more than 1,300,000 residents – making it one of the largest ESInets (emergency services IP networks) in the country in terms of population coverage.
The Durham (NC) Emergency Communications Center is now one of the few next generation 9-1-1 (NG9-1-1) systems in the country, laying the groundwork to enable it to accept text, images, and video once mobile carriers make this an available option to their customers.
e2Campus has just released the latest video episode of "America's Safe Campuses" featuring University of Maryland Eastern Shore (UMES). The in-depth video examines the benefits and considerations when conducting a full-scale exercise of an emergency on campus.
The Mobile Satellite Trailer (MST) from Skycasters offers business grade satellite solutions with the convenience of a fully customizable, self-contained, high-speed Internet communications trailer. Capable of providing Wi-Fi, VoIP and RoIP, the 14’ MST can be used for deploying a wireless network, video surveillance and cellular backhaul.
The Northern Illinois University is studying the incidence of voice problems in those who work as 9-1-1 emergency telecommunicators. To facilitate their study, van Mersbergen has created an online in order to determine the prevalence of voice disorders in the profession of 9-1-1 emergency telecommunicators.
Cassidian Communications, an EADS North America company, is pleased to announce that Emergency CallWorks, a public safety technology provider, has entered into a patent license agreement with Cassidian Communications for the use of Cassidian Communications' U.S. Patent No. 6,744,858, System and Method for Supporting Multiple Call Centers ('858 Patent).
Midian Electronics has released the TS-130-SM1G GPS speaker microphone. The GPS speaker mic works with Midian's CAD-800 dispatch controller and a Google Earth interface for displaying unit ID and location information. The TS-130-SM1G encodes a group ID, unit ID and GPS location, as well as an Emergency ANI for Man-Down and Lone Worker applications.
The Higgins & Langley Memorial and Education Fund is proud to announce the 2013 Higgins & Langley Memorial Awards, which recognize excellence in the field of flood and swiftwater rescue. This year marks the 20th Anniversary of these prestigious international awards. Awards are presented to swiftwater and flood rescue experts worldwide in several categories: the Outstanding Achievement Award, Program Development Award, Special Commendation Award, Swiftwater Rescue Incident Award, and the...
Author Kurt Kamm specializes in public-safety related mystery thrillers, originally prompted by his experience in several devastating wildfires near his home in Malibu, California. Observing firefighters at their risky duty began to color the subject matter of Kamm's writing... Kamm's fourth novel, Hazardous Materials, is perhaps his most compelling novel to date. A firefighter saddled with an addiction to painkillers joins up with a Sheriff's Department search team to locate a dangerous...
Advanced Public Safety (APS), a leading provider of electronic ticketing software for public safety agencies, has announced that it is offering CompassCom's Automatic Vehicle Locator (AVL) solution for law enforcement agencies. The software is used to more efficiently locate and dispatch vehicles in order to significantly reduce response times and help save lives.
The City of Portland, ME Police and Fire Departments have realized the need for GIS integration for their public safety operations. Portland had recently deployed a suite of ArcGIS Server based public safety tools from Geographic Technologies Group (GTG). Portland IT and GIS worked with GTG to deploy GeoBlade Dispatch, GeoBlade AVL, GeoBlade Route, GeoBlade Fires, GeoBlade Crimes, and GeoBlade Mobile which integrate seamlessly with any CAD system and in their case the Sungard CAD and RMS...
NENA-The 9-1-1 Association announced it has received accreditation as a standards-setting authority by the American National Standards Institute (ANSI), which serves as the voice of the U.S. standards and conformity assessment system... "This accreditation certifies and validates our rigorous development process. We look forward to our standards gaining wider recognition and implementation. The end result will be a public made safer through their use," said National President Barbara Jaeger...
Serve & Protect restores heroes and rescues families in criminal justice and emergency services, including those in Law Enforcement, Fire/Rescue/EMT, Dispatch, and Corrections. We believe that both physical health and mental health are core elements to serving those who sacrifice for us daily.
Logic Supply, a leading provider of specialized systems for industrial and embedded applications, is happy to announce the release of the LGX MK100 1U Automotive Rackmount Case. Designed with broadcasters and emergency medical service providers in mind, this rackmount case is built to be compact and adaptable to a variety of mobile applications, including mobile command centers.
The District of Columbia, Office of Unified Communications (OUC) handles almost two million 9-1-1 calls each year including call traffic from the DC Metro Police Department (MPDC), Fire and Emergency Medical Services (FEMS) and customer service operations. OUC needed a connectivity solution that offered a seamless transition between commercial mobile and secure Wi-Fi, as well as a platform for multiple operating systems for the MPDC. As the tenth largest police department in the nation, this...
The New Hampshire Telecommunications Emergency Response Taskforce (NHTERT) will hold its second annual Mobile Communications/Resource Unit field day/rally on May 17, 2013. The rally will be held at the NH Air National Guard 157th Refueling Wing facilities located at Pease International Tradeport. We will have mobile communications, mobile command post, and other mobile facilities from around New England, participate and demonstrate their capabilities in support of Public Safety.
Twenty-four local, state and federal agencies will gather on Wednesday, May 8th, from 9 am to 4 pm in Sacramento (CA) to display their mobile communications centers, share innovations they have developed, and participate in an interoperability exercise.
911 Datamaster, a leading developer of mission-critical data management software is celebrating its 20th anniversary. Founded in 1993 by Lyle Krehbiel, 911 Datamaster provides software technology for the accurate and instantaneous validation of routing data used to locate emergency callers.
The Yocha Dehe Fire Department (YDFD) recognized key individuals for their commitment to public safety and protection of the community at its annual awards luncheon at the fire station in Brooks last week.
Radio communications can be unreliable in underground tunnels and other large, complicated structures, posing a safety hazard for emergency responders. New tests of wireless emergency safety equipment by the National Institute of Standards and Technology (NIST) have defined the challenges more precisely and suggest how emergency communications might be improved.
eCrash Simplifies Accident Reporting at No Charge to Law Enforcement Agencies. LexisNexis Risk Solutions has reached an agreement to integrate eCrash, an electronic crash report management system, with InterAct RMS. The combined solution is available now to all InterAct law enforcement customers.
TriTech Software Systems Partners with Nlets to Introduce a Cloud-based Public Safety Intelligence Application
TriTech Software Systems has announced its strategic partnership with Nlets as its hosting services provider for TriTech.com IQ, the cloud-based version of its award-winning Inform IQ public safety intelligence solution. As the premier, trusted interstate justice and public safety data transmission network, Nlets provides a highly secure and reliable hosting facility for TriTech.com cloud-based services.
St. Clair County, Illinois has successfully upgraded to and deployed Tiburon CAD in the Company's secure-cloud computing environment. The success of the solution's deployment provided St. Clair County with confidence to add Tiburon Law RMS into the mix.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, welcomes the recent action by the Alliance for Telecommunications Industry Standards (ATIS) and the Telecommunications Industry Association (TIA) to implement standards for the use of SMS for text messaging to 9-1-1.
Of all the scenarios firefighters train for, confronting a hostage-taker might not seem to be high on the list. Or suddenly dodging a sniper's deadly aim. But training and keeping calm apparently did come into play last Wednesday [Apr. 10] when four Gwinnett County (GA) firefighters became hostages while a gunman held off authorities. The situation ended with the firefighters free and the gunman dead at the hands of police.
Last week, Cal EMA and FEMA Region IX hosted the Golden Guardian 2013 Joint Action Planning Training Workshop at Cal EMA Headquarters in Sacramento. This workshop provided an action plan that will be used for the Golden Guardian 2013 Functional Exercise being held May 15, 2013.
Pepro LLC, a leading manufacturer of shielded enclosure systems for stationary and mobile applications, is announcing its Hybrid Scout. The Hybrid Scout is a highly configurable mobile radio tower site that runs on hybrid power, capable of providing more than a month of uninterrupted service for emergency and public safety communications depending on the equipment used.
The Georgia Emergency Management Agency/Homeland Security (GEMA/HS), has announced its 2013 scheduled for May 13-16, at Stone Mountain Park near Atlanta. A final schedule with a participant manual and incident action plan will be distributed to all registered participants one week prior to the exercise.
National Public Safety Telecommunicators Week is recognized April 14-20 this year. Celebrate the special people who perform critical work every day at the nation's public safety emergency communications centers.
The California Emergency Management Agency (Cal EMA) has entered into a Memorandum of Understanding (MOU) with the American Red Cross, a move that builds on a continuing effort to boost emergency response capabilities and the availability of critical resources in times of emergency.
Matrox Graphics has announced the Maevex 5100 Series video over IP solution will be shipping mid-April and priced for unprecedented price-performance value. Maevex enables the extension of Full HD quality video over standard IP networks for digital signage, collaborative video walls, manufacturing and automation, process control, and many other applications.
Columbitech Inc., a leading mobile VPN security provider, reports that police, fire and dispatch workers in Cambridge, a city of 106,000 in the Greater Boston area, now use SecureConnect to securely access case notes and dispatch information from smartphones, tablet computers and laptops in compliance with the FBI Criminal Justice Information Services policy. SecureConnect supports Apple iOS, Mac OS, Android and Windows devices
Statistics released by the Department of Homeland Security indicate that the average active shooter incident lasts 12.5 minutes, while the average law enforcement response time is 18 minutes. This means that very often, the 9-1-1 dispatcher will be the first law enforcement representative to establish contact with victims or those closely involved with these dramatic events.
DRS Technologies, Inc., A Finmeccanica Company, has announced that the Fire Department, City of New York (FDNY) will be using ARMOR Rugged Mobile Solutions to better respond to emergencies and manage medical information gathered at the scene. FDNY has placed an order with the award-winning leader in the public safety industry for systems, including rugged tablet computers, accessories, installation services and communication equipment.
LDV has led the special service vehicle market in sales, service and innovation for over 35 years. The company has taken years of technological advancements, lessons learned and customer feedback from the drawing board to production - and is pleased to share the result with you and introduce the LDV S-Series. Six models in this series are being offered, from rapid response van configurations on a GMC commercial body, to large-sized command unit designs built on Freightliner chassis.
NPSTC congratulates the Telecommunications Industry Association (TIA) on the American National Standards Institute (ANSI) approval of their new standard. The TIA standard answers public safety's need for technical information related to the design, manufacturing, and testing of battery-powered, Land Mobile Radio (LMR) equipment, typically either hand-carried or worn on the person.
Synergem Emergency Services, L.L.C. Announces Corporate Conversion & Name Change To Synergem Technologies, Inc.
Synergem Emergency Services, L.L.C., widely recognized in the Public Safety 9-1-1 communications services industry as the first company to offer end-to-end Next Generation 9-1-1 (NG9-1-1) solutions including a NENA i3 compliance tested network, has become a Delaware corporation and changed its name to Synergem Technologies, Inc., effective February 19, 2013.
Originally developed to protect soldiers from deafening blasts and noise in the field - while also providing the advantage of amplified hearing in quiet situations - EB15-LE electronic earplugs from Etymotic Research are now available for police and fire departments.
This April 21-24, two thousand transportation and high-tech leaders from around the nation will gather in Nashville, Tenn. for one of the most important transportation events of the year, the Intelligent Transportation Society of America’s (ITS America) 23rd Annual Meeting & Exposition being held at the Gaylord Opryland Resort and Convention Center.
Geographic Technologies Group has released Vantage Points Dispatch for Local Government Police, Fire, EMS and Sheriff Departments. Built on the latest Esri ArcGIS Server 10.1 platform, Vantage Points Dispatch provides dispatchers a robust and easy to use GIS application that leverages the best of the Esri GIS toolset to insure that dispatchers have the most user friendly and powerful tool available.
The Central County Telecommunications Center for Wood County, West Virginia (Wood County 9-1-1) has selected Tiburon for their next generation Computer-Aided Dispatch (CAD) solution. Wood County 9-1-1 serves 2 counties (Wirt and Wood), with a combined total population of approximately 93,000 and 25 public safety agencies (Fire/EMS/Police). In 2012, the 9-1-1 center
Alabama's largest county, Jefferson County, with an estimated 660,000 citizens has selected Emergency CallWorks (ECW), a leading provider of Next Generation 9-1-1 and incident management software for the public safety industry, to supply advanced 9-1-1 call management and call mapping. The new system, built to meet and exceed the latest Next Generation (NG) 9-1-1 standards, will help improve emergency response capabilities, consolidate operations and add efficiencies as well as lower...
On March 22-23, law enforcement agencies around the world took to Twitter to participate in a 24-hour Tweet-a-thon in order to highlight the work of officers around the world and show how they are using social media to support policing activities. The results were outstanding, with more than 230 police departments across 10 countries tweeting under the hashtag #poltwt, making it a top 10 trending topic around the globe.
Pepro LLC, a leading manufacturer of shielded enclosure systems for stationary and mobile applications, has sold 15 enclosures to the Bureau of Land Management (BLM). Ten sites are under contract with Northwind Engineering and five sites will be done in house by BLM Communications Group. The upgrades being conducted throughout the state are mandated by the Radio Infrastructure Compliance Assessment Safety Health Environment (RI CASHE) safety audit
Pryme Radio Products announces their most-up-to-the-minute innovations in communication accessories - including stealth GPS microphone, bone-conduction headset enhancements, and expanded Bluetooth capabilities.
The Salt Lake Valley Emergency Communications Center (VECC) announced that several counties in Utah have taken the initiative to provide the first IP-capable 9-1-1 call delivery system in the state. Intrado and CenturyLink will offer an emergency service number (ESN)-based ESInet for all 9-1-1 wireline and wireless call handling and routing; IP-based Intrado VIPER call processing equipment; and a common database for call routing and mapping systems that display caller location. This new...
NENA - The 9-1-1 Association on Wednesday kicked off the NENA Foundation's "Friends of 9-1-1" fundraising campaign with a special screening of the new film THE CALL and an in-person appearance by the film's star, Academy Award-winning actress Halle Berry.
Anderson Co (SC) Commissions Deployable Emergency Dispatch Vehicle with IP Dispatch Donation from Avtec
Having lived through a catastrophic lightning strike to their center, Anderson is taking steps to ensure the County always has a Plan B, all while watching costs carefully. A fully-equipped trailer, with generator, air conditioning, radio equipment, and an 8-position Avtec Scout dispatching system will be completed by summer. Once operational, it will support the ability to have a command center deployed, setup, and operational anywhere in the County within four hours.
FirstNet Summit at CCA Expo to Examine Role of Carriers in Providing Critical Services to First Responders
Last year, Congress created FirstNet, the nationwide interoperable broadband network to help public safety officials including police, fire, and EMTs better coordinate their public safety efforts... The Competitive Carriers Assn is delighted to be hosting the FirstNet Summit where carriers will learn how they can get involved and provide critical services to the public safety community.
Genetec, a pioneer in the physical security industry and a leading provider of world-class unified IP security solutions, has announced that The Jackson (MS) Police Department is using the AutoVu License Plate Recognition (LPR) solution to help officers identify criminals and scofflaws and increase the safety of its citizens.
Ron Jacobs is among 80 ambulance personnel from 28 states, and the only Mississippian, to receive the Star of Life award this year. The award is presented by the American Ambulance Association and is one of the highest honors for frontline ambulance professionals, said Jim Pollard, a member of AMR's Stars of Life coordinating team.
On March 22, starting at 8 a.m., law enforcement agencies around the world will connect via Twitter to participate in a 24-hour Tweet-a-thon to bring attention to the use of social media by law enforcement. Agencies will tweet using the same hashtag, #poltwt, to create awareness about police work and issues police face as well as to promote the use of social media in policing.
Avtec and Etherstack are working together to enable four counties in southeastern Idaho to implement an open, standards-based, completely redundant and shared voice communication system for communicating with the counties' Public Safety First Responders. Bonneville County, Idaho 9-1-1 was the first of the four counties to be successfully deployed
LexisNexis Risk Solutions has implemented an electronic crash reporting system that will drive internal efficiencies and improve citizen services for the Woodstock Police Department in Illinois. The new system deployment enables the department to fully automate its accident reporting process from beginning to end, resulting in time and cost savings, significant reduction in risk of errors, more effective information sharing and delivery to citizens, as well as the ability to reallocate...
Motorola Solutions Inc. has announced the newest version of the MVX1000 Digital In-Car Video System R1.2 and Real-Time Video Intelligence R1.1 products that demonstrate Motorola’s leadership in public safety video technology.
Smart911 is proud to recognize the professionals behind the 9-1-1 calls. 9-1-1 telecommunicators work tirelessly day in and day out to ensure that each emergency is responded to effectively and every caller receives the assistance they need. Do you know someone who deserves to be recognized?
The new Cisco IP Interoperability and Collaboration System (IPICS) solution includes support for the broadest set of radio interfaces for interoperability, better encryption key management, and customizable interfaces for field dispatchers...
Nominations are now open for the 2013 PSAP's Finest Awards, an annual program that recognizes exceptional people involved in public safety communications. Nominations are accepted in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the year. NICE introduced the awards program in 2006 and has recognized 31 individuals since then.
The Union County Sheriff's Office of South Carolina has selected ledsSuite's computer-aided dispatch software from Zuercher Technologies to upgrade their 9-1-1 center. The ledsCAD software was selected because of its many configuration options and its ease of use. ledsCAD will also be interfacing with the county’s existing mapping software from WTH GIS to increase efficiency and save the county money already invested in the GIS mapping system.
Outerlink Global Solutions, the leading satellite tracking and first-responder communications provider for mixed air and ground fleets, today announced the launch of Communique HUB, providing the first of its kind, multi-modal, data communications and processing platform for aviation and ground fleets.
PowerPhone, has published an Active Shooting Response (ASR) Bulletin for public safety agencies. The free bulletin may be used as agencies see fit in preparing and equipping their call takers and dispatchers with effective instructions to deal with an active shooting event.
A 10-year old boy in Brockton (MA) called 9-1-1 on his mother on Weds night - not because of an emergency but because he didn't want to go to bed.
Outerlink Global Solutions Integrates with Golden Hour to Provide Communications Tracking Capabilities
Outerlink Global Solutions, the leading satellite tracking and first-responder communications provider for mixed air and ground fleets, has integrated its all-in-one communications system with Golden Hour, the only patented, integrated solution for the emergency medical transportation industry, to provide one-way communications tracking capabilities for EMS first responders.
From movie director Brad Anderson comes a new film that is sure to intrigue 9-1-1 professionals. In a time where field responders seem to get all the glory in Hollywood moviedom, Anderson's new film, THE CALL, stars Halle Berry as a Los Angeles Police 9-1-1 dispatcher whose close call from a killer takes her from the console to the streets.
The Magnolia (TX) Police Department has unveiled "SafeTown," a powerful, easy to use suite of web-based and mobile apps that will connect and empower local law enforcement and citizens to make their community a better and safer place to live.
Smart911Connect Provides Solution Providers and App Developers a Method for Delivering Data to 9-1-1
Rave Mobile Safety, creators of the national public safety database Smart911, has announced Smart911Connect, the first program connecting third parties holding data relevant to the emergency response process with supported 9-1-1 centers. Call takers and dispatchers within Smart911 connected public safety answering points (PSAPs) across the country can now automatically receive approved sources of data, including text and images, delivered to their workstation in real-time alongside a 9-1-1...
Locution Systems, Inc., the provider of the Locution Systems Fire Station Alerting (FSA) System for fire and EMS departments, has been commissioned to provide its FSA system to the Rickenbacker Air National Guard (ANG) Base. The Rickenbacker ANG Base will implement Locution Systems' FSA System with enhanced Aircraft Rescue Fire Fighting (ARFF) capabilities. This ARFF-enhanced version allows both dispatches and "crash phone" audio from Rickenbacker’s control tower to be distributed with the...
Textron Systems Convenes Leading Voices to Discuss What It Will Take To Build A Successful Public Safety Broadband Network
On January 28th, 2013, Textron Systems convened 25 panelists and 80 participants for a robust conversation about the Public Safety Broadband Network (PSBN) and what it will take for the First Responder Network Authority (FirstNet), which has oversight over the development of the PSBN, to deliver a network that will achieve the goal set out by the 9/11 Commission.
Omnilert, LLC has announced the release of a major breakthrough in interactive mass communications. "SMS Inbox" is a revolutionary new feature that organizes incoming responses to emergency alerts in a way that helps administrators gain better situational awareness to manage an incident. Additionally, system administrators can respond back to individual recipients via SMS text messages from the SMS Inbox cloud-based interface. The new feature is available to all e2Campus and Amerilert...
To test its back-up capabilities in Bexar Metro 9-1-1 in Texas, Intrado deployed THOR to San Antonio for a multi-day, multi-agency, live field test.... THOR, a two-story, 40-ton, 80-foot-long vehicle with next-generation emergency communications technology, would operate as Bexar Metro’s live 9‑1‑1 communications and command center, providing a comprehensive replica of San Antonio’s police, fire, and EMS, and Bexar County Sheriff’s communications functionality.
In March 2012, the CDP, located in Anniston, Ala., conducted its first Integrated Capstone Event (ICE). The ICE is a unique training approach that allows the CDP to combine multiple courses in a single end-of-course exercise. ICE events may include students from ten different disciplines - ranging from law enforcement to healthcare - to interact, communicate, and respond to a full-impact mass casualty incident.
NPSTC relies on hard-working volunteers to accomplish our important work on behalf of public safety telecommunications. We want to recognize the hard work and commitment you provide while working full-time jobs. Please submit the names of those who should be recognized. You do not have to be a member of NPSTC to nominate someone or to be nominated.
On February 16, 1968, the first 9-1-1 call is placed by Alabama Speaker of the House Rankin Fite from Haleyville City Hall to U.S. Rep. Tom Bevill at the city's police station. Bevill reportedly answered the phone, "Hello." The Alabama Telephone Company had beaten AT&T's implementation by 35 days. Twelve days later, on February 22, 1968, Nome, Alaska implements 9-1-1 service.
At European level, still only 1 out of 4 citizens are aware of 112 as the emergency number to dial all over the EU. Moreover, this figure has been stagnating for years and it varies significantly across European countries. Thus, more than 25 countries of Europe are organizing awareness raising activities on the occasion of the European 112 Day 2013, observed on 11 February every year since 2009.
School Safe House is a safety and security site designed to improve our emergency response tactics within schools around the world. This site will allow school administration and staff, security technology companies, law enforcement and all other emergency responders to share ideas so we can build on minimizing the risk of dangers that our schools may face.
Stress and the Emergency Dispatcher was written by former dispatcher, and stress management educator and consultant, T.P. McAtamney, the founder of Headsets911 - The 911 Dispatcher Stress Experts. The book provides a philosophical perspective, developed from personal experience, to help understand the nature and causes of stress, and offers stress management and coping strategies.
The Portland (Texas) Police Department has chosen Spillman Technologies as its new public safety software provider. The department selected Spillman after searching for a stable, responsible software provider that treats customers with integrity, said Terrell Elliott, manager of information technology for Portland PD.
International Academies of Emergency Dispatch (IAED) co-founder Jeff Clawson, M.D., was recently presented awards from two national organizations in recognition of his contributions to Emergency Medical Services (EMS). Dr. Clawson said he felt very honored by the awards. "There's no greater tribute than the respect of your peers for work that has been both personal and rewarding," he said. "It says we believe in what you do. Your contributions have helped people in need."
SAR Technology has released the latest edition of "Incident Commander," their premier software program for managing search, rescue and emergency response missions. Built on the Incident Command System (ICS) and based upon years of practical experience, "Incident Commander 7.0" provides a field-proven set of Command, Operations, Planning and Logistic functions to manage every type of emergency-response mission.
Facecrook, a new app for federal, state and local police, is now available on the Apple App Store. An Android version will be available soon. Facecrook is a digital notebook of suspects, persons of interest, and those arrested in your jurisdiction. Each profile contains physical descriptors, demographic information, contact information and photos.
National Association of State Fire Marshals Issues Call to Action Following Nightclub Fire in Brazil
The National Association of State Fire Marshals (NASFM) extends its deep sympathy to the families of the more than 230 individuals who perished in the tragic nightclub fire in Santa Maria, Brazil, in the early morning hours of Sunday, January 27. It is, unfortunately, a sad reminder that the world has not learned the lessons of similar fires in modern nightclubs over the past decade.
SafetyPAD partners with Boston area hospital to allow electronic sharing of patient data from Boston EMS
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Emergency Medical Services, announced that Brigham and Women's Hospital implemented its automated Web Services application programming interface (API) to receive pre-hospital patient data from Boston Emergency Medical Services. The technology ensures that hospital staff receive critical information documented in SafetyPAD pre-hospital reports by first responders for patients transported to their hospital.
Handheld, a leading manufacturer of rugged mobile computers and smartphones, had announced a new offering from business partner, Ascent Rugged Mobile. The SAIFE Sentry combines Cummings Engineering's SAIFE encryption software with Handheld's Nautiz X1 ultra-rugged smartphone, for a tough and secure mobile solution.
As mobile phone use skyrockets and texting becomes a preferred mode of communication, the 9-1-1 system needs to evolve to catch up. That's what Next Generation 9-1-1 technology is all about... The Stratus white paper, "What You Need to Know About Migrating to Next Generation 9-1-1 Technology," will help you understand what's involved in upgrading your Public Safety Answering Point (PSAP) to NG9-1-1.
PowerPhone's survey is the first to look at online learning as it pertains to emergency communications nationally. Based on responses from 1,200 dispatchers, call takers, supervisors, directors and managers, the results show an industry ready to embrace eLearning.
GIS for Public Safety has advanced a thousand fold over the past few years but most agencies don't fully leverage GIS. However, that can be easily remedied for your agency. An organization only needs to a) understand what the technology can do and b) understand how to implement the technology.
TeleCommunication Systems, Inc. (TCS) a world leader in highly reliable and secure mobile communication technology, has introduced TCS Smart911, the public safety industry's first nationwide solution providing enhanced information during emergency communications that use text messaging (Short Message Service [SMS] 9-1-1).
The Alabama Department of Public Safety (DPS) has selected the Terrain Analysis Package (TAP) from SoftWright LLC. The Communications Engineering group within the Services Division of DPS supports all aspects of law enforcement and disaster response within the State of Alabama. The TAP software selected by DPS will allow the Communications Engineering group to conduct vhf coverage studies, predict the reliability of VHF/UHF and Microwave Links...
From wfla.com: Tampa Police are mourning the loss of a 9-1-1 dispatcher, killed Thursday in a murder-suicide. Police say Deanna Mendoza was dispatch trainer, and was named TPD's Employee of the Month in January, 2012.
The City of Green Bay, Wisconsin's municipal services departments, including parking enforcement and public safety, were able to attain unfailing two-way radio communication from Pryme despite irregular and extreme weather conditions.
After moving into a new public safety complex in Lords Valley PA just 18 days before Hurricane Sandy struck, Pike County 9-1-1 had to hunker down and trust the recently installed Solacom next generation 9-1-1 system to function flawlessly as they responded to a month's worth of 9-1-1 calls in the two and a half days that the superstorm raged over the county.
In August 2012, the Anderson County Emergency Services Division deployed Avtec's Scout radio dispatch consoles to control emergency communications across 780 square miles of mountainous terrain in the upstate region of South Carolina. Its service area includes more than 300 square miles of shoreline on Lake Hartwell and supports the region's nearly 200,000 residents.
Tiburon, Inc., a leading provider of integrated public safety solutions and an affiliate of The Gores Group, has announced the appointment of Jonathan Huberman as interim President and Chief Executive Officer. Mr. Huberman currently serves as Tiburon's Board of Directors Chairman and is Managing Director at the Gores Group -- Tiburon's primary investor. Huberman replaces Michael Bealmear who has served as Tiburon's President and CEO since 2011.
For VMware users with critical Tier 1 applications that demand zero downtime and zero data loss, Stratus Technologies, Inc. has announced that vSphere 5.1 virtualization software is now available on its newest line of Stratus ftServer fault-tolerant systems. Stratus is a global provider of products and services focused on protecting critical applications from system downtime.
NexTraq, a leading GPS fleet tracking and fleet management company, has released its new mobile app, NexTraq Connect, helping to close the information gap between office and field units. Ideal for EMS and other public safety agencies, this fully integrated application will allow users to record clock in/out and break times, communicate job status, view job locations and directions, assign drivers to vehicles and track vehicle maintenance needs.
Intrado hopes to immediately expand the nation's text-to-911 capability with 911Link Mobile, which is designed to let cellular customers send emergency text communications to public-safety answer points (PSAPs), even if the call center is not technologically capable of accepting texts natively into its 9-1-1 system.
Lori Murphy has been a police dispatcher almost as long as the 9-1-1 Emergency System has existed. After 41 years of service, she is hanging up her headset for retirement to enjoy the good life. On December 19th, 2012, she answered her last 9-1-1 call during her final graveyard shift before signing off for the last time.
The consequences and risks of celebratory gunfire can be significant and serious. Many law enforcement agencies proactively announce their plans to maximize their focus and response to celebratory gunfire incidents publicly through direct community outreach and local media...
The Nevada Chapter of APCO International is saddened by the loss of Reno Emergency Communications Supervisor Kariann Beechler. Kariann died tragically in an automobile accident on December 13, 2012.
Milledgeville PD Takes the Lead in Georgia Adopting gtechna's eCitations and License Plate Recognition Solution
gtechna, an end-to-end eCitations integrator provided the Milledgeville (GA) Police Department with the first of its kind, pay per ticket electronic citations solution bundled with license plate recognition technology (LPR). A smaller city of 17,715 inhabitants, Milledgeville citizens enjoy safe and secure roads due to the Milledgeville Police Department’s continual commitment to quality police service.
The Next Generation 9-1-1 Institute (NG9-1-1 Institute) has announced the results of its 2012 election for five seats on the organization's Board of Directors. The organization, which has nearly 2,000 members nationwide, holds an annual election for representatives from public safety, industry, and non-profit representatives.
GammaTech Computer Corp., a major international manufacturer and supplier of innovative notebook and tablet computers, will immediately begin supplying its rugged T7Q tablet PC to Victory Police Motorcycles for inclusion in its line of police/law enforcement bikes.
C4i, with support from the National Park Service, developed an integrated solution: C4i's SwitchplusIP dispatch console system housed in the main control facility, which was then connected via Ubiquiti high-speed wireless IP links to C4i's Radio Interface Units (RIUs) on the peak.
Hamilton Township Police Department (NJ) has gone "live" with ProPhoenix Computer Aided Dispatch, Wireless Digital Assistant Mobile, and Records Management solutions. With a population of 26,500 and a yearly call volume of 61,000, Hamilton Township wanted an integrated solution that would solve their data sharing needs. ProPhoenix was selected because of their ability to provide a modern cost effective solution while providing high customer satisfaction.
Matrox Graphics Inc. has announced Matrox MuraControl for Windows video wall management software to configure, operate, and otherwise take full advantage of video walls powered by Matrox Mura MPX Series output/input boards.
FCC Chairman Julius Genachowski has announced that the nation's four largest wireless carriers - AT&T, Verizon, Sprint, T-Mobile - have agreed to accelerate the availability of text-to-9-1-1, with major deployments expected in 2013 and a commitment to nationwide availability by May 15, 2014.
About 4 p.m. Friday, Nov 30, New Orleans paramedics rushed inside the store for a man complaining of chest pains. When they loaded him inside the ambulance and prepared to transport him to the hospital, they discovered their vehicle had been booted by a store employee for parking improperly.
Shortly after 10 p.m. on Saturday, November 28, 1942, a fire at the Cocoanut Grove Nightclub in Boston left 492 dead and many others injured. This tragedy, which occurred 70 years ago, is still one of the deadliest fires in the history of the United States.
Synergem Emergency Services, LLC participated in NENA's most recent Industry Collaboration Event (ICE) focused on improving access to 9-1-1 for the deaf, hard-of-hearing and speech-impaired communities. Solutions Engineer Patrick Voigt said that "I believe the event shaved months or perhaps even years from the timeline for deploying these vital technologies on behalf and for the benefit of the nation's PSAPs, and was well worth the significant investment of resources by Synergem to...
IDV Solutions has integrated its Visual Fusion data visualization software with technology that enables public safety agencies to share emergency information in real time. The Visual Fusion integration with Unified Incident Command & Decision Support (UICDS) was demonstrated during a multi-agency simulation of a terror attack.
NICE Collaborates on Multimedia Communications for Speech and Hearing Disabled at NENA's ICE 5 Forum
NICE Systems has participated in the National Emergency Number Association's (NENA's) ICE 5 Industry Collaboration Event, a forum that promotes progress towards Next Generation 9-1-1 (NG9-1-1). During ICE 5, NICE was able to demonstrate its ability to record video calls, real-time text messages, and voice calls in various test scenarios using the standard interfaces defined by NENA. These are essential future NG 9-1-1 capabilities for PSAPs.
Twenty-five public safety agencies purchased software from Spillman Technologies for the first time during the third quarter of 2012, joining the more than 1,000 public safety agencies in 36 states nationwide that already use Spillman software. In addition to the new agencies, 59 agencies expanded their existing Spillman systems.
Dec 6, 1PM EST: This webinar focuses on the vital role call takers and emergency dispatchers have with regard to improving survival from cardiac arrest. Successful resuscitation requires a team effort in which dispatch has a fundamental and important role. The presentation will review the challenges of resuscitation, the role of dispatch, and provide examples of the good and the bad demonstrating just how integral dispatch is
Solacom Technologies has announced that the Guardian Public Safety call taking system installed over a year ago by Alberta Health Services is being expanded to host a second Emergency Medical Services (EMS) public safety answering point (PSAP) in Peace River to serve the northern region of the province.
With huge crowds expected to descend on New Orleans for Mardi Gras and Super Bowl XLVII this winter, public safety and public health officials are deploying FirstWatch Real-Time Situational Awareness to make sure they have up-to-the minute information on potential safety threats.
Dodge County Sheriff's Office, Wis. is partnering with an industry leader in public safety software to enhance information sharing. The Sheriff's Office has signed a contract to license New World Systems’ suite of Aegis Public Safety solutions to improve dispatching and access to information for the County's 21 public safety agencies.
Datron World Communications, Inc., a leader in tactical and public safety communications products, reported that their Scout UAV (Unmanned Aerial Vehicle) was instrumental in helping local, state and federal officials as well as first responders on the ground sort out solutions for dealing with a derailed tanker car containing toxic chemicals in Louisville, KY on November 1st.
Along with local public safety officials, Verizon Wireless presented a preliminary report to the Metropolitan Washington Council of Governments on this summer's derecho that resulted in a massive 9-1-1 outage of Verizon's 9-1-1 service across much of Northern Virginia... Public safety officials recommend more action by legislative bodies and regulatory bodies, like the FCC, to ensure each mobile carrier's 9-1-1 infrastructure and backup systems are fully functional through comprehensive audits.
The National Emergency Number Association (NENA: The 9-1-1 Association) and the Association of Public-Safety Communications Officials (APCO) have worked together to provide developers with information on the Enhanced 9-1-1 (E9-1-1) technical architecture, as well as operational limitations that may influence the development of smartphone apps.
The City of Macon, Georgia has taken the first step to give its first responders an interoperable communication system that will seamlessly connect Macon police and fire departments and the Bibb County sheriff's office. The City has awarded Harris Corporation a $7.68 million contract to deploy a three-site 800 MHz Project 25 (P25) simulcast system designed to deliver highly reliable communications to the city's public safety personnel.
Integra Telecom Selects Bandwidth's inetwork Division to Address 9-1-1 Requirements for Nationwide VoIP Rollout
inetwork, a division of Bandwidth and the leading choice for innovative and scalable voice, 9-1-1, and SMS solutions, has announced Integra Telecom has selected the company to support its 9-1-1 requirements for hundreds of thousands of phone records as the company executes on its nationwide rollout of IP services. Integra is one of the largest facilities-based providers of communication and networking services, connecting businesses of all sizes with carrier grade networking, communications...
Handheld Group, a leading manufacturer of rugged mobile computers and smartphones, has announced the launch of its new rugged mobile device for field professionals: the Algiz 10X rugged tablet PC. The powerful Algiz 10X can withstand tough weather elements and harsh handling, and its large, 10.1-inch touchscreen provides the best screen visibility on the market.
Geographic Technologies Group (GTG) has been awarded a contract to improve the street centerline layer for Dothan, Alabama. The centerline layer will be used in conjunction with their E9-1-1 and will be utilized to update their master street address guide (MSAG).
The New York PD's Deputy Commissioner of Public Information, Paul Browne, has issued an NYPD release, detailing the police rescue efforts during Hurricane Sandy. It also includes an update on the city's death toll from the storm... In related news, the NYPD has released video of four rooftop rescues on Staten Island where some residents were trapped due to rising waters.
Three public safety agencies in Okeechobee County, Fla. will utilize a shared Spillman system in an effort to better serve the community. The Okeechobee County Sheriff's Office and Okeechobee County Fire and Rescue Department are joining the Okeechobee Police Department in using Spillman Technologies' fully integrated products for their community's needs.
Members of the Police Unity Tour (an organized dedicated to bringing public awareness of Police Officers who have died in the line of duty and to honor their sacrifice) and the Port Authority Police Benevolent Association turn out to aid a New York City neighborhood devastated by Hurricane Sandy.
Among the unsung heroes in the public safety response to and recovery from Hurricane Sandy are the emergency dispatchers who worked tirelessly behind the scenes, answering the thousands of 9-1-1 calls and coordinating the response to innumerable emergencies including huge fires in NYC and a myriad of emergencies in cities and towns large and small throughout the affected region. Many of these dispatchers lost their own homes in the devastation of the hurricane.
One week ago today, millions of Americans from North Carolina to Maine braced for Hurricane Sandy. For more than 12 hours, hurricane and tropical storm force winds, storm surge, and flooding impacted 12 states... As of 3 p.m. Monday, November 5, more than 234,000 individuals in Connecticut, New York and New Jersey have registered for assistance, and more than $210 million has been approved in FEMA Assistance
Zetron, a leading provider of mission-critical communications solutions, announced that its MAX Dispatch system has just completed successful testing with the CVDS Com Log Logging Recorder. To achieve this high level of integration, CVDS adapted its logging recorder according to the MAX Dispatch interface specifications Zetron provided.
When the Nassau County Police Department was looking to increase its security coverage for the second presidential debate, which took place on October 16th at Hofstra University, it turned to Integrated Microwave Technologies, LLC (IMT), a Business Unit within the Vitec Group's Videocom Division, and a leader in advanced digital microwave systems for MAG (Military, Aerospace & Government) markets, and a range of its wireless technologies to create a complete system for the event.
The Arkansas Airport Operators Association (AAOA) is responsible for most of the 91 airports in the state of Arkansas... The Airport communications have relied on the Arkansas Wireless Information Network, which is a statewide trunking system which provides excellent coverage throughout the state; it is however reliant on land based infrastructure... Assistant Airport Director Mark Mellinger recognized the need for a reliable centric emergency communications system that was not reliant on...
The Regional Municipality of Durham has awarded Harris Corporation a $24 million contract to design, deploy and maintain the Next Generation Interoperable Communications Platform, a Project 25 (P25) Phase 2 simulcast radio system for reliable voice and data communications to public safety and public works users throughout the region's 2,500 square kilometres.
Tiburon, Inc. has launched a new mobility solution that delivers real-time dispatch and CJIS data to low-cost iPad devices. For the first time the power of situational awareness and total mobility is available to all public safety professionals in the field.
The Redwood City (CA) Police Department is using Netop's Live Guide video and text chat to allow community members to have real-time, interactive video chats directly with Redwood City police officers. Live Guide utilizes the latest technology for two-way text, audio and video chat, offering another way for the community to connect with the Police Department.
The 5th Industry Collaboration Event, or "ICE 5," resulted in heightened awareness of the requirements necessary for access to 9-1-1 by all persons in the Next Generation 9-1-1 (NG9-1-1) environment. NG9-1-1, which will soon replace today's voice-centric 9-1-1 system, is designed to support text messaging and multimedia communications; these widely-used communications methods are especially critical for improving interactions between those with hearing- and speech-related disabilities and...
"There is no credible reason to doubt that the cloud will be the predominant platform for public safety applications. Even legacy on-premise systems will be interconnected with a myriad of cloud-resident services including the NG9-1-1 communications backbone of emergency response. The benefits of scale and connectivity are not only economic but also functional. Shared multi-tenant systems really do enable public safety providers to do more with less..."
Members of the Denise Amber Lee Foundation were recently conducting two days of training to Chicago area 9-1-1 telecommunicators and were asked to meet with the Illinois committee currently working on a similar standard and legislation for their state. Members of the Illinois Public Safety Telecommunicator Training and Certification Initiative Committee and the Denise Amber Lee Foundation met for a couple of hours at the headquarters of Motorola Solutions in Schaumburg, Illinois. The...
Tasked with supporting and promoting implementation and coordination of NG9-1-1, the National 911 Program continues its effort to bring together resources and information about NG9-1-1, announcing a new, year-long webinar series - "The State of 9-1-1" Forum... The series will provide a unique combination of useful tools, information about Federal and State participation in the NG9-1-1 process - including what efforts Federal agencies are making to support state and local activities
The U.S. Congress and the Obama Administration took action in early 2012 to ensure improved interoperability for future public safety communications. A new law adopted in February 2012 includes changes to public safety broadband communications policy that will drive public safety needs for the next decade and beyond. Public Safety LTE a How-to Guide - FirstNet Edition, produced by Alcatel-Lucent, takes a look at new capabilities for public safety, what LTE is, what it does and how state and...
New White Paper Assesses What's Needed for Improving Communications During Disasters and Emergencies
Eight years after the 9/11 Commission named interoperability as a serious problem for 9/11 first responders, and the Department of Homeland Security developed a communications plan for interoperability, there is still no inclusive national communications capability, according to a new white paper issued today by Mutualink, Inc.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, and Hawaiian Telcom, Inc., a subsidiary of Hawaiian Telcom Holdco, Inc., the largest full-service provider of communications services, products and solutions in Hawaii, today announced an exciting new collaboration to bring Next-Generation (NextGen) 9-1-1 products and services to public safety answering points (PSAPs) and residents statewide.
Verint Systems Inc. has announced that Central Minnesota Emergency Services Board, the emergency service board for 19 central Minnesota counties and the City of St. Cloud, will implement its Audiolog for Public Safety solution to support the region’s emergency response system.
On October 16th, a magnitude 4.0 earthquake centered near Waterboro, Maine (where earthquakes of this size are a rarity), triggered a flood of calls to 9-1-1 - but not from people seeking emergency assistance. Most were simply looking for information about the quake... "That 172 calls represents a little over half of our calls that we would get in a day," ECC director Tom Cavanaugh told WCSH6. "So that is a significant spike."
The Federal Communications Commission (FCC) has unanimously approved an order creating a do-not-call list for America's 9-1-1 centers. The action, approved on October 17th, prevents robocalls and unsolicited telemarketing from reaching 9-1-1 centers on administrative lines – a needless distraction that could prevent emergency calls from being answered in a timely manner.
Locked out of her car earlier this month, a woman called 9-1-1 and claimed that an infant was trapped in the vehicle. But when a sheriff's deputy responded to a "priority one lockout" at the woman’s Florida home at around 9 AM on October 6, he "saw no child" inside vehicles parked in the driveway.
Stratus Server Line Bolsters Downtime-fighting Technology with Intel Xeon E5 processor Speed, Power and Performance
With the increasing IT complexity, sophistication, and integration both within and outside of today's Public Safety Answering Points (PSAPs), uninterrupted 24/7 service is more challenging than ever before. In this battle to protect against the pains of IT system downtime and data loss, Stratus Technologies today launched an entirely new arsenal of server systems specifically engineered for superior high availability and operational simplicity.
Motorola Solutions and the Motorola Solutions Foundation Contribute $15 Million to the National Law Enforcement Museum
The funding provided by Motorola Solutions will help support the museum, which will tell the story of American law enforcement through interactive exhibits, historical artifacts, research and diverse educational programming. The contribution announced today brings the total to $18 million that Motorola Solutions and the Motorola Solutions Foundation have provided to support the museum's public education effort.
Orders will ship late October 2012: Produced by Modern City Entertainment, HEROES BEHIND THE BADGE features stories of some of the brave men and women of law enforcement who have put their lives on the line and survived, as well as those who have made the ultimate sacrifice.
Nokia Siemens Networks, Cisco, Harris first to complete initial phase 3 testing of public safety LTE broadband network
Nokia Siemens Networks, Cisco and Harris Corporation have successfully completed the initial section of the Public Safety Communications Research (PSCR) program phase 3 Long-Term Evolution (LTE) Demonstration Network Test Plan. The public safety LTE test plan is an important step in facilitating secure, real-time, video, voice and data communication between emergency service personnel.
Massachusetts EMA Unveils Renovated State EOC & Introduces First-In-The-Nation Emergency Alerting App
On Oct 5th, Massachusetts Governor Deval Patrick held his weekly cabinet meeting at the Massachusetts Emergency Management Agency (MEMA) Headquarters in Framingham, where he joined Lieutenant Governor Timothy Murray and members of his cabinet to tour the newly renovated State Emergency Operations Center and received a demonstration of Ping4alerts!, a new public alerting technology for smartphone users.
Waterbury, Conn. has awarded a $4-million contract to EFJohnson to deploy the next generation of the city's radio communications system. EFJohnson will provide the city with its ATLAS P25 Trunked Simulcast System Solution, a complete Land Mobile Radio (LMR) simulcast solution featuring a patented, fully distributed architecture for outstanding reliability, resiliency and scalability.
Raytheon Company has begun equipping the motorcycle fleet of the Los Angeles County Sheriff's Department (LASD) with computers that provide a new level of public safety and efficiency capabilities. Approximately 100 motorcycles will carry the new, lightweight computers in saddle bags by the fall.
Continuing to deliver on its commitment to the Public Safety Cloud, InterAct, a leading provider of incident-response and management solutions today announced the release of InterDEx, a next generation data sharing and agency interoperability platform. This nationwide platform allows public safety professionals to better communicate with each other and share data freely, simply and effectively even when they work for different agencies in different jurisdictions.
As the public safety community moves to deploy the Nationwide Public Safety Broadband Network (NPSBN), mission-critical communications users now have the first Android-based ruggedized LTE smartphone designed for first responder field use. The InTouch RPC-200 by Harris Corporation operates on both commercial and private LTE networks, giving users mission-critical PTT voice, data, video, location, text-based information and other future applications.
NetMotion Wireless Broadens Modem Coverage for Locality Cellular Network Performance Management Software
NetMotion Wireless, provider of software to secure, manage and optimize an organization's mobile data deployment, has announced Locality cellular network performance management software now supports in-vehicle ("trunk mounted") AirLink intelligent gateways from Sierra Wireless. Powered by ALEOS embedded intelligence for ease of deployment and management, and built with a highly rugged design, AirLink devices have been prevalent across public safety and other field service fleets for more than...
FEMA Invests $100 Million in Post-Tsunami Disaster Relief & Emergency Preparedness Improvements for American Samoa
The Federal Emergency Management Agency has awarded nearly $100 Million dollars in Post-Tsunami improvements to American Samoa for lifesaving emergency management systems that include an early warning siren system, 9-1-1 emergency call center, and the completion of a formal tsunami hazard plan that proved instrumental in helping the island achieve the coveted status of TsunamiReady.
Panasonic, an industry leader in rugged, reliable mobile computers since 1996, has announced upgrades to the Panasonic Toughbook 31, its best-selling fully-rugged laptop PC, including a faster processor, expanded storage, a more responsive touchscreen and other improvements. The Toughbook 31 is the gold standard for mission-critical mobile workers - including public safety first responders, military personnel, and field service workers - requiring exceptional performance in extreme environments.
Marlboro Township (NJ) PD Implements LexisNexis Solution to Streamline Vehicle Accident Reporting Process
LexisNexis Risk Solutions announces that the Marlboro Township (NJ) Police Department has implemented an electronic crash reporting system that will drive internal efficiencies and improve citizen services. The new system enables the PD to fully automate its accident reporting process from beginning to end, resulting in time/cost savings, significant reduction in errors, more effective information sharing and the ability to re-allocate resources to offer an increased public safety presence.
At the 78th annual Association of Public-Safety Communications Officials Conference and Expo in Minneapolis, C4i unveiled a myriad of new system updates and products that waved goodbye to cumbersome and said hello to convenience; bringing simplicity, interoperability and portability to the forefront of public safety communications.
The City of Portland and the Portland Dispatch Center Consortium (PDCC) have initiated a project with GeoComm Consulting Services to work on Portland area's Interoperable Communications Strategic Plans Update and Public Safety Answering Point Feasibility Study Project. The PDCC will receive the assistance from GeoComm to update the region's Interoperable Communications Strategic Plan (ICSP), developing regional standard operating procedures (SOPs), and determining the feasibility of...
The NG9-1-1 Institute is seeking nominations for five (5) seats to the NG9-1-1 Institute Board of Directors in the upcoming fall 2012 election. Members of the NG9-1-1 Institute who represent one of the five open positions and are dedicated to the advancement of emergency services and are able to strengthen, assist and expand the NG9-1-1 Institute are encouraged to nominate themselves
Stratus Technologies Bermuda Holdings Ltd. has announced that its wholly-owned subsidiaries Stratus Technologies Bermuda Ltd., and Stratus Technologies Inc., acquired the assets of Marathon Technologies Corporation, a privately held developer of application availability solutions based in Littleton, MA, including all of the intellectual property used in Marathon products.
Zetron, a leading provider of mission-critical communications solutions worldwide, announced that its new, DMR-based interface is now available. This is the first multi-vendor console interface able to connect to a standards-based DMR Tier-III trunked network. It was engineered in conjunction with Tait Communications, and is designed to work with Zetron's Advanced Communication (Acom) (pictured) and MAX Dispatch systems.
In an emergency, seconds count. Making sure 9-1-1 call-takers and emergency responders have all the information they need can mean the difference between life and death. To assist in this critical task, King County is launching "Smart911," a supplemental data service that allows residents to create a personal safety profile in a secure database. That information can then be used to assist 9-1-1 call-takers and responders in the field.
The National Emergency Number Association's (NENA's) Trey Forgety - Government Affairs Director - testified before Congress on Sept 12th about the northern Virginia 9-1-1 outages following the June 29 derecho.
Dispatcher Cherry Drake who has worked for Haywood County (TN) Emergency Dispatch for four years. While she is used to taking emergency calls from residents who are in desperate situations, it was a shock to get a call from her 17-year-old son reporting that their own house was on fire.
A consortium comprised of Cisco, Raytheon, Nokia Siemens Networks, Reality Mobile and Amdocs successfully deployed the nation's first demonstrated multi-vendor interoperable Public Safety Long Term Evolution (LTE) network during the Republican National Convention (Convention). This broadband network provided first responders with a secure way to share real-time video, voice, and data communications via smartphones and tablets.
Saltus Technologies, a leading provider of innovative eCitation systems for public safety, has announced that the Whitefish, Montana Police Department recently deployed the digiTICKET electronic ticketing solution. digiTICKET allows police officers to use a handheld ticket writer to scan a driver license barcode and quickly generate municipal and county tickets. The system is designed to reduce officers' time, eliminate data errors and reduce administrative costs. digiTICKET also interfaces...
Citizens' Crime Mapping: The Newest Trend in Public Safety Software Increases Citizen Awareness in PA
The Berks County, PA District Attorney, John Adams, announced that citizens in the county will now have access to an interactive, online map detailing the crimes happening within the county, thanks to the new CODY Citizens' Crime Mapping Module for COBRA.net powered by The Omega Group's CrimeMapping.com. Visitors to the site can view interactive maps, generate reports for specific types of crimes, specific time periods, and much more. The goal of the crime mapping tool, Mr. Adams said, is to...
When seconds count in severe weather,SkyGuard Mobile ensures a swift response by delivering site-specific severe weather warnings directly into the hands of the end user - combined with quick and direct access to their organization's standard operating procedures for that type of weather emergency. SkyGuard Mobile from AccuWeather gives enterprise users constant access to the information they need for preparing and responding to severe weather, whether they are in the office, at a job site,...
Alvarion partnered up with the City of Cleburne, Texas to Install Wireless Networks for Public Safety Connectivity... Currently, police vehicles patrolling the city use a laptop computer connected to the city's fiber network and information systems via a high speed wireless broadband card, such as an AirCard. The city decided to implement a private wireless network that would eliminate recurring charges and readily expand to other city services and public works as it continues to expand the...
IDV Solutions will release Visual Command Center 2.0, a new version of its risk awareness and response software, this October... Visual Command Center helps public safety agencies, corporations, and other organizations identify and evaluate risks, by integrating real-time data about global events with enterprise data stores and security systems in a consolidated view, using an interactive map and timeline.
Icom America, an industry-leading manufacturer of two-way radio communications, announces the new waterproof F3261D series VHF/UHF portable radio with a built-in global positioning system (GPS), emergency functions, and durable construction. Utilizing 6.25 kHz IDAS technology, the F3261D digital portable complies with the Federal Communications Commission (FCC) narrowband mandate...
New Everbridge System Harnesses the Power of the Social Universe to Help Organizations Gather Intelligence & Manage Mass Communications
Everbridge has announced that it has launched a first of its kind social and critical communications solutions suite that enables organizations with the ability to gather and evaluate real-time intelligence from social media as part of its communications strategy. The new solution provides organizations with a single, interactive communications console to not only monitor a situation and gather external intelligence using real-time social media, data feeds and updates from the field...
Burlington County Special Services School Improves Emergency Response with Whaleback Managed Services
Whaleback Managed Services, the leader in managed unified communications services, today announced that Burlington County Special Services School (BCSSS) has added Whaleback's 9-1-1 features to its CrystalBlue Unified Communications Service to assist first responders in emergency situations.
The Littleton Police Department (LPD) is the first law enforcement agency in Colorado to deploy ping4alerts!, an app that instantly notifies subscribers of dangers and emergencies in Littleton. Citizens can download the free app on their Apple or Android smartphones to be alerted to natural disasters, dangerous weather, missing persons, traffic situations, and local crimes in progress.
The Cayman Islands Postal Service is honoring Emergency Services personnel with five commemorative stamps, including one that depicts 9-1-1 dispatchers. "To my knowledge, this is the first time that our profession has ever been honored by a postage stamp in the world," wrote Brent Finster, Cayman Islands' 9-1-1 Director.
Panasonic, an industry leader in rugged, reliable mobile computers since 1996, has announced upgrades to the Panasonic Toughbook 19, its best-selling rugged convertible tablet PC... With these upgrades, the reliable Toughbook 19 continues to be the ideal investment for a broad spectrum of demanding work environments, including in police and emergency services vehicles...
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Fire and Emergency Medical Services, has enhanced its Enterprise Version 4.0 platform with automated case flow notification and assignment capabilities. These new features will expedite certain administrative procedures and empower personnel to focus more on patients and less on paperwork.
EmergencyLink, the free emergency ID network, has announced its first government partnership to provide an entire U.S. county with state-of-the-art emergency medical services. Butler County Emergency Medical Service (EMS) in Kansas has implemented EmergencyLink to improve the quality of information first responders have and better prepare its 65,000 residents for emergency situations.
FEMA Disaster Workshop Brings Tribal Leaders to the Bay Area to Prepare for, Respond to, Recover from Catastrophic Events
Nearly 200 tribal leaders, emergency managers, first responders and other disaster preparedness officials, representing more than 60 tribal governments are meeting this week in Oakland (CA) with Federal Emergency Management Agency officials , to discuss how to jointly prepare for, respond to and recover from the next catastrophic disaster that could strike tribal communities with or without warning in California, Arizona or Nevada.
Spillman Technologies is marking 30 years of providing industry-leading public safety software to agencies across the nation. The company was founded in August of 1982, and serves more than 1,000 agencies in 37 states.
Avtec Inc. reports that Verint Systems Inc. has earned a gold-level certification designation. The company’s Audiolog for Public Safety solution successfully completed interoperability testing with Avtec's Scout 2.4 VoIP radio dispatching console. All tests were conducted at Avtec's product integration testing facility in South Carolina and completed in May 2012.
New Raytheon mobile application allows first responders to use PCs, tablets and smartphones as "virtual radios"
Raytheon Company has developed a mobile application for PCs, tablets and smartphones that allows first responders to interact and communicate without the use of land mobile radios (LMRs). As a part of Raytheon's Interoperability Communications Suite, this new mobile application allows authorized personnel to use tablets and smartphones as "virtual radios."
Motorola has introduced the MW810 Mobile Workstation 2.0, the most advanced fully-rugged fixed-mount computer on the road - now optimized for wireless communications in the harsh environments of mission-critical vehicles. The MW810 provides reliable, secure wireless connectivity and computing power for mission-critical applications.
Saint Mary's County, Maryland has awarded Harris Corporation a $34 million contract to design and deploy a Project 25 (P25) Phase 2 standards-based radio system to provide greater coverage, including in-building coverage, for voice and data communications throughout the county's 764 square miles. P25 is a suite of technical standards for the design and manufacture of interoperable digital radio communications equipment.
LexisNexis Risk Solutions has announced that the Nassau County (NY) Police Department has implemented an electronic crash reporting system that will drive internal efficiencies and improve services provided to the citizens of Nassau County. The new system enables the Nassau County PD to fully automate its accident reporting process, allowing its citizens to review and print reports electronically over the Internet.
Cassidian Communications reports that its geo-diverse Sentinel Patriot call processing solution provided flawless service when the James City County Emergency Communications Center (VA) lost power in recent summer thunderstorm.
With an 84-year history of providing advanced mission-critical communications, Motorola has paved the way in the development of Public Safety Long Term Evolution (LTE) innovations by demonstrating the first public safety application over a live 700 MHz LTE connection in 2008. Since then, Motorola Solutions, Inc. continues to push the boundaries in LTE devices, applications and services...
To ensure that police and emergency medical services in Minneapolis and Hennepin County arrive on scene as quickly as possible, the Minneapolis Emergency Communication Center and the Hennepin EMS Emergency Communication Center have deployed a new system that monitors every 9-1-1 call in real-time.
NICE Systems announced the winners of its 2012 PSAPs' Finest Awards in a ceremony held at the NICE booth during the APCO International 78th Annual Conference & Expo. An annual awards program sponsored by NICE, the PSAPs' Finest Awards recognize extraordinary individuals who exemplify the best of 9-1-1 public safety communications
Avtec Inc. has announced that its latest software release, Scout 2.4, is now in controlled deployment to six customer sites. Scout 2.4 is a Project 25 (P25)-compliant solution that incorporates several elements that enhance connectivity capabilities, reporting, and the dispatchers' experience. With this release, Avtec introduces Scout with Frontier technology, a new software application that simplifies network deployment by eliminating multicast Internet Protocol (IP) traffic across wide area...
C4i has integrated Tetra communications technology to its award-winning SwitchplusIP communications systems. Tetra is a viable alternative to P25 and DMR; and due to the number of entities that provide subscriber equipment, it can lead to lower-cost solutions.
Kenton County Police and Covington Police Departments are consolidating emergency response operations with the help of New World Systems' integrated suite of Aegis Public Safety solutions. The shared software will help the Kentucky agencies improve multi-agency information sharing, enhance first responder safety and better serve county residents.
Hennepin EMS Dispatcher Tom Polzin and Minneapolis 9-1-1 Operator Lori Patrick will be joining 9-year-old Rodrigo Sanchez Sosa of Minneapolis in receiving the “Local 9-1-1 Heroes Award” from the National 9-1-1 for Kids Program; in conjunction with the Association of Public Safety Communications Officials (APCO) International Convention on August 20.
Spillman Technologies is helping Sheriff Shaun Golden and other community leaders in Monmouth County, N.J., pioneer new ways to save tax dollars with a system of consolidated services. Almost 30 agencies in Monmouth County are sharing consolidated services in an effort to reduce individual agency overhead
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, has announced Beware, the latest tool in public safety intelligence designed to quickly alert responders to potentially deadly and dangerous situations while en route, or at the location of a scene.
It’s striking that 82% of incident command staff are not happy with the current tools they are using to document decisions, risks, leads, and taskings. Decisions [D4H] multi-award winning emergency response team management software providers have extracted some interesting information from a survey of the public & industrial emergency response markets.
The Bracken County Sheriff's Office and Bracken County E9-1-1 Center announced it has selected PTS Solutions as its new Computer Aided Dispatch (CAD) and mapping provider. The 9-1-1 Office will use the new software to dispatch officers and to map call locations and incidents.
NICE Systems has announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE Inform builds on NICE's advanced capabilities by giving security control centers and Public Safety Answering Points (PSAPs) the ability to integrate text, video and voice recordings from third party capture platforms into holistic incident timelines. This differentiating technology reinforces NICE's support of Next Generation 9-1-1 and...
The National Public Safety Telecommunications Council (NPSTC) recently established a special Working Group to study this issue and to prepare a report on the impact this law will have on our law enforcement, fire/rescue, and EMS agencies, as well as on other public safety users. The report will identify how these T-Band channels are currently in use and determine if possible options may be available to the public safety community to maintain critical communications and comply with the law.
The City of Arcata (CA) Police Department has put in service a “Critical Incident Response Vehicle” constructed by MBF Industries of Sanford (FL). Funded through a philanthropic gift from the Orvamae Emmerson Endowment, the $370,000 36-foot commercial grade public safety unit features a customized state-of-the-art work center that provides for a conference room, dispatch center, restroom and galley, with top-flight communications and technology systems built in to allow APD to operate an...
The Floyd County 9-1-1 Communication Center in Rome, Georgia, is implementing the Zuercher Technologies ledsCAD and ledsMapping solutions to upgrade their call taking and dispatching processes. The solutions will seamlessly integrate with existing ledsSuite records and jail management software that was recently purchased for the Floyd County Sheriff’s Office and Police Department.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, has announced the upgrade of call-handling equipment for 41 emergency call taking positions in four separate public safety answering points for Maricopa Region 9-1-1 in Arizona.
Cassidian Communications, an EADS North America company, has announced that it has finalized an agreement with Mercer County, N.J., to provide a digital, trunked P25 Land Mobile Radio (LMR) system for public safety communications. Selected to replace the county’s existing mission critical radio system, the simulcast CORP25 solution includes hardware, software, system engineering, installation, optimization and onsite maintenance.
OPEN Incorporated, makers of the SafetyPAD software Suite of products for Fire and Emergency Medical Services, has announced the award of a contract with the City of Reading Ohio for implementation of OPEN's electronic Patient Care Reporting system-SafetyPAD.
ARINC Incorporated has been awarded a contract worth $20 million to provide a new public safety radio system for Lancaster County, Pennsylvania. ARINC will provide a state-of-the art system that will significantly improve emergency responders' ability to communicate during incidents. The system also allows emergency personnel to communicate with multiple agencies that provide mutual aid from surrounding counties.
Available as a self survey FLIP eBook (flash-driven page flipping eBook) and bonus Powerpoint Trainer, Compassion Fatigue is a very real stress related issue for our Comm Centers. The results of CF can be job burn-out, apathy leading to poor work performance, shut down of feelings leading to illness and increase stress levels. What causes CF, how can you see it and what can you do about it.
The Houston-Galveston Area Council (H-GAC) is the regional planning agency for the 13 county region and it assists local governments in planning for the future... to make for a safer region, Data Services GIS has been able to standardize their 9-1-1 GIS database fields (schema) and adopt ESRI ArcGIS Server replication for their rural county 9-1-1 group as well as the public safety answering points (PSAP) within the region. Both of these tasks are geared to better equip H-GAC with assisting...
On August 1st, 2012 multiple calls were being received for a building on fire at 1901 E. Westmoreland Street in the Port Richmond section of Philadelphia around 9:30 A.M. Companies arrived with heavy fire and smoke conditions from a 75x100 building consisting of 19 garages. The All Hands box was struck.
Solacom Technologies, a prominent NG9-1-1 solutions developer and ECaTS, a leading software company owned by California based Direct Technology, announced that they have completed integration testing of a next generation Call Detail Record (CDR) logging interface for more effectively gathering, viewing and distributing a greater variety of data for public safety answering points (PSAPs).
AdvanceTec offers a variety of Analyzing/Conditioning Chargers to keep your radios operable when you need them. AT2000 Single Bay Charger - The single unit charger/conditioner certifies your batteries and achieves maximum extended battery life. AR 45000 CPA Four-Bay Charger - A dual purpose unit, this can be used for everyday use as a charger/conditioner and periodically to analyze the current capacity of your battery.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 solutions for public safety, has announced the launch of its Great Migration offer. The offer, created to help public safety answering points (PSAPs) safely migrate to NextGen 9-1-1, is a fully managed package of Advanced 9-1-1 (A9-1-1) solutions that requires no capital outlay and comes with the Intrado i3 Guarantee to ensure ongoing compliance with evolving standards.
Element Mobile is teaming up with Intrado, to bring the Cellular Mobile Alert System (CMAS) to Central Wisconsin. CMAS is a location-based message system that alerts customers of fema alerts and other governmental updates, including Amber Alerts, severe weather alerts, and presidential alerts. When activated, CMAS sends a 90-character message alert to CMAS compatible devices.
LexisNexis Risk Solutions has announced the results of a comprehensive survey focused on the impact of social media on law enforcement in criminal investigations. The survey revealed that currently four out of five respondents use various social media platforms to assist in investigations and found agencies serving smaller populations and with fewer sworn personnel (<50) use social media more, while state agencies tend to use it less (71%) than local (82%) and federal (81%) agencies.
Police officer Jimmy Bremner, assisted by writer Connie Adair, has written a book about his personal struggle with post traumatic stress disorder. Crack in the Armor is an inspiring and information packed book that has been getting great reviews from police and other first responders, as well as soldiers.
What States and Locals Need To Know To Prepare for Rollout of Nationwide Public Safety Broadband Network
Congress passed groundbreaking legislation for a new Nationwide Public Safety Broadband Network (NPSBN) on February 17, 2012. The Middle Class Tax Relief & Job Creation Act of 2012 was signed by President Obama on February 22. The legislation (Public Law 112-96) allocates the D Block spectrum to public safety, provides $7 billion federal funding for the network, and establishes a nationwide governance structure, the First Responder Network Authority(FirstNet). The FirstNet Board is...
Cassidian Communications, an EADS North America company, announced the successful 9-1-1 equipment upgrade at the Cecil County Department of Emergency Services Dispatch Center in Maryland, with the partnership of channel partner Verizon Business. The ten call taking positions at the 9-1-1 center are equipped with the VESTA CS call processing solution, the Aurora management information system (MIS) and the ORION Vela mapping solution.
Preparedness is a watchword these days. Many different government web sites provide valuable information but none provide the comprehensive collection of materials like the Urban Survival Library. This CD contains more than 100 Acrobat and multimedia files - official government information covering the following topics...
BearCom Issues Alert to Users of Two-Way Radios: Six Months Left to Act on FCC Narrowbanding Mandate
BearCom, a nationwide provider of wireless communications equipment and solutions, has issued a reminder to users of two-way radios that they should act quickly to ensure their equipment is in compliance with the narrowbanding mandate from the Federal Communications Commission (FCC).
Midian Electronics now offers plug-in voice scramblers for Motorola's MOTOTRBO portable and mobile radios in analog mode. These include the VS-1000-MT1 voice inversion scrambler and the VS-1100-MT1 double inversion scrambler. The VS-1000-MT1 is compatible with any inversion frequency from 2100-4096 Hz. The VS-1100-MT1 is compatible with Midian's VPU-6 or Icom’s UT-109 and UT-112.
Shrinking budgets. Smaller IT staffs. Too many servers and applications to manage. These are among the many reasons virtualization has become one of the hottest technology trends in public safety today. Stratus is making its ebook 'Virtualization for Dummies' available for free download to public safety agencies.
The National Law Enforcement Officers Memorial Fund and Modern City Entertainment are teaming up to create Heroes Behind the Badge, a moving documentary about the service and sacrifice of law enforcement officers serving across America. Set for release in fall 2012, Heroes Behind the Badge will feature stories about some of the brave men and women of law enforcement who have put their lives on the line and survived, as well as those who have made the ultimate sacrifice.
A Moreno Valley man who died early Thursday, July 12, when his motorcycle struck a pickup that made a left turn across the motorcycle's path, was a dispatcher for the Riverside County Sheriff’s Department. Dominic Durden, 30, has worked at the sheriff's Riverside dispatch center for the past six years, said sheriff's Sgt. Lisa McConnell, spokeswoman for the department, in an email.
Virginia Local Government Council Selects Harris Corp to Upgrade & Unify Mission-Critical Communications
Virginia's Region 2000 Local Government Council, has selected advanced, standards-based digital technology from Harris Corporation to improve and unify mission-critical communications for more than 3,000 first responders and public works users. Region 2000 includes 184,460 residents in Bedford and Amherst Counties, the Cities of Lynchburg and Bedford, and the Town of Amherst.
TeleCommunication Systems, Inc. (TCS), a world leader in highly reliable and secure mobile communication technology, has acquired privately-held microDATA GIS, Inc., a leading provider of Next Generation 9-1-1 (NG9-1-1) software and solutions.
New Hampshire's Hampton Beach Casino Ballroom has funded the Hampton Police Department’s deployment of Ping4 Inc.'s Hyperlocal Citizens Alerts, an app that instantly notifies people of dangers and emergencies wherever they are in the world. Upon deployment, citizens can download this free app on their Apple or Android smartphones and iPads to be instantly notified about natural disasters, dangerous storm situations, missing persons, traffic situations, terrorist attacks, and local crimes in...
On the heels of the curriculum framework created by the Florida Department of Health, Orlando based KPS has published a textbook designed to meet Florida standards and objectives. Written specifically to meet the objectives of the State, this textbook contains almost 400 pages of text, color and black & white photographs, tables and charts.
First Contact 911, LLC is pleased to announce that Richard Behr has become the 12th member of the FC911 Instructional Services Team. Behr has been in public safety for 40 years.... he is a nationally known instructor and has been involved with training for the past 35 years. He is a California POST Certified Instructor and CTO.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, recently debuted its Emergency Assist solution in the United States. This new service enables a wireless carrier to quickly locate a mobile device even when it is not in use by the subscriber.
National 9-1-1 Association's New President Promises Strong Leadership on Next Generation 9-1-1 Issues
A new NENA Executive Board took office during the Installation Banquet & Gala at the NENA 2012 Conference & Expo earlier this month in Long Beach, CA. Barbara A. Jaeger, ENP was sworn in as President, while Bernard Brown, ENP became 1st Vice President and Christy Williams, ENP assumed the office of 2nd Vice President.
Raytheon Company RTN has been chosen by Los Angeles County to replace legacy emergency dispatch consoles with new ones that can easily be expanded for emerging public safety technologies such as Long Term Evolution, a high-speed, wireless broadband data network.
Emergency CallWorks Inc., a leading provider of NG9-1-1 and incident management software for the public safety industry, has completed the installation of its Next Generation E9-1-1 Call Taking solution at Southwest Oklahoma Regional 9-1-1. Spanning across six counties, the new Enhanced NG9-1-1 system will serve law enforcement, fire and emergency medical services and significantly improve emergency response.
Exalt Communications has announced that the Rock County Communications Center in Rock County, WI is using Exalt microwave backhaul systems to unify emergency communications services across the county's 720 square miles and enable the center to quickly migrate its backhaul network to all-digital while dramatically reducing equipment costs.
Tiburon, Inc., the industry-leading provider of public safety software solutions, and a portfolio company of The Gores Group, has acquired the Total Enforcement (TE) technology suite from its parent company Total Computer Software. Terms of the transaction were not disclosed.
The Lumpkin County Sheriff's Office E9-1-1 Communications Center has been using the ledsSuite computer-aided dispatch, mapping, and mobile products, from Zuercher Technologies, LLC, for less than a year. With the many successes they have recognized using these products, they have decided to expand the software installation to include several more ledsSuite products.
In Motion Technology, the leader in mobile networking systems, has announced that the St. Charles County Ambulance District (SCCAD), largest EMS agency in Missouri, has equipped all of their ambulances and supervisor vehicles with the onBoard Mobile Gateway, a rugged in-vehicle mobile router, to assist with better medic analysis and fleet management.
AlertID, which has enhances public safety and reduce crime, introduced its free mobile app and on-line services that redefine the way in which critical public safety information is communicated and shared among public safety officials and the citizens that they protect. AlertID is a free service for end users and public safety officials.
Following the 2007 San Diego wildfires, the San Diego/Imperial Counties Chapter of the American Red Cross knew it was time to update their notification facilities. Using private and public funding, the Red Cross created a state-of-the-art, video-based information management system to facilitate information flow, so that Chapter personnel could communicate more effectively with each other, the public and the media.
Every year, thousands of people who were reported missing are saved by specialized search and rescue (SAR) teams... But the critical skills of SAR are still essential to saving lives. That's why at the 2012 National Search and Rescue Conference hosted by the National Association for Search and Rescue (NASAR) and the Mountain Rescue Association (MRA) in Lake Tahoe, Nevada, the BSA has announced its first Search and Rescue merit badge
Verint Systems Inc. has announced that its Impact 360 for Public Safety Powered by Audiolog solution has passed interoperability testing with System Releases OR9C for OpenSky and PR9C for P25IP from Harris Corporation, a leading provider of advanced communication systems for government and industry.
As one of the final recommendations of the 9/11 commission to increase national security, the D Block Spectrum Act will enable the buildout of an interoperable broadband data network specifically designated for public safety use across the United States. Learn more by downloading the whitepaper, "D Block Spectrum Act and the FirstNet Broadband Network"
TCS' SMS 9-1-1 Offers New Lifeline for Hearing-Impaired & People at Risk in Noise-Sensitive Situations
The TCS SMS 9-1-1 product suite provides a day-to-day reliable and cost-effective solution that meets Public Safety Answering Point (PSAP) requirements, while providing the public with a mainstream communication channel to contact emergency services rapidly via text messaging.
The Blackstone, MA Police Department has deployed Ping4 Inc's Hyperlocal Citizens Alerts app, Ping4Safety, which instantly notifies people of dangers and emergencies wherever they are in the world. Users can download this free app on their Apple or Android smartphones to receive immediate notification about natural disasters, dangerous storm situations, missing persons, traffic situations, terrorist attacks, and local crimes in progress.
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Emergency Medical Services, provided Boston EMS its new Web Services API (Application Programming Interface). Using the SafetyPAD API, Boston EMS is now automatically importing data for all patients transported to Beth Israel Deaconess Medical Center (BIDMC) directly into their industry-leading electronic hospital management system.
Cassidian Communications, an EADS North America company, announces the latest release of the company's next generation management information system (MIS), Aurora. The Aurora 2.0 solution includes new features and enhancements with significant performance benefits designed to increase operational efficiencies and improve critical decision making in single- and multi-site 9-1-1 agencies.
After a thorough evaluation process, Harris County, Texas has signed a contract with Tiburon to provide an enhancement to their law enforcement agencies' mission critical computer systems including the County's Computer Aided Dispatch (CAD), Mobile Data and Records Management System (RMS) solutions.
With more than 750,000 calls placed to 9-1-1 emergency services across the United States and Canada every day, many local call centers are stretched to the limit by advances in technology, heavy call volume, human resource and training issues, and inconsistent or inadequate funding. To address these and related issues, nearly 2,000 9-1-1 professionals and government leaders are gathering this week at NENA 2012, the National Emergency Number Association's (NENA) Annual Conference & Expo.
Professional Ambulance Service (Pro EMS) of Cambridge (MA) has integrated the onBoard Mobile Gateway from In Motion Technology. This rugged in-vehicle mobile router and onBoard Mobility Manager will provide greater interoperability for recent EMS technological advances.
Locution Systems & City of Roanoke (VA) Complete Deployment of Fire Station Alerting & Automated Dispatching System
Locution Systems' CADVoice fire station alerting and automated dispatching system will be running in Roanoke's 16 fire stations, as well as over the radio system. The City of Roanoke also implemented specific fire station alerting technologies in the fire stations to speed up response times, including unit status indicator devices and LED reader boards which are programmed to display unit status and dispatch information as 9-1-1 calls come through specific stations.
GammaTech Computer Corp., an international manufacturer and supplier of innovative notebook and tablet computers, has added a new model to its cost-effective, high-performance rugged Durabook line. The notebook, U12Ci, quickly and easily transforms into a tablet with Ultrabook™ performance in a rugged platform for mission critical applications. Featuring Intel's new Ivy Bridge platform, it is designed to meet the unique needs of today's public safety professionals.
On Monday, June 4th, 2012, Arkansas State Senator Gilbert Baker (R) announced that Arkansas has become the first in the nation to launch Smart911 statewide, ushering in a new era of public safety for all of its citizens. In an initiative marked by bipartisan leadership, and the overwhelming support of public safety officials and public service groups, the Smart911 deployment will give 9-1-1 telecommunicators, police, fire and emergency medical services (EMS) more detailed information,...
The Traverse County Sheriff's Office and Wheaton Police Department have selected ledsSuite by Zuercher Technologies as their new public safety software. The county will be using several of the system's integrated products to help streamline their communication and data collection processes in their office, jail and 9-1-1 dispatch center.
An 8-year-old student at Stratford Landing Elementary School is being hailed a hero after calling 9-1-1 when her mother fell down the stairs in the family's Fort Hunt home. "I heard a fall and I was like, 'Mommy, are you okay?' And she was like, 'I'm bleeding'" said Katie Lee, a second grader at Stratford Landing Elementary. "I just felt like I had to call 9-1-1 and then I did," said Katie. "I just wanted to save her life."
Cherokee County Sheriff's Office, SC, Selects Zuercher Technologies to Provide New Public Safety Software
After a lengthy review of vendors and proposals, the Cherokee County Sheriff's Office has selected ledsSuite by Zuercher Technologies as their new jail management and records management software... With the ledsSuite solution, key data will be entered into one, central system with a graphical user interface that is much easier to use.
New Mexico Police Department Deploys Columbitech Mobile VPN to Improve Officers' Safety and Connectivity in Remote Areas
Columbitech Inc., a leading mobile VPN security provider, has announced that the New Mexico State Police has deployed the FIPS 140-2 certified Columbitech Mobile VPN on laptops used in more than 500 police cars across the state. The Columbitech Mobile VPN improves officers' safety by providing secure, uninterrupted access to mission-critical applications such as vehicle registration and warrant databases as officers move in and out of coverage and connects via 3G, 4G, Wi-Fi and satellite.
The Howard County Department of Fire and Rescue Services (HCDFRS), a nationally accredited department located in Maryland, has implemented the CommandScope All Hazard Pre-Incident Plan program to help protect nearly 300,000 residents in 25 communities. CommandScope gives first responders access to critical pre-plan information, both on-site and en route on their Mobile Data Computers, which includes maps, photographs, utility shutoff locations, floor plans, fire protection systems, hazardous...
Cassidian Communications, an EADS North America company, has successfully upgraded the 9-1-1 call processing solution at the York-Poquoson-Williamsburg Emergency Communications Center (ECC) and the James City County ECC in Virginia. The upgrades at these PSAPs, together, are one of the first geo-diverse Sentinel Patriot call processing solution installations in the state.
EMT-Designed Glass Keeper Provides Glass-Free Access To Car Accident Victims In Less Than 45 Seconds
The Glass Keeper adhesive film designed by an Emergency Medical Technician, quickly attaches to the car window and secures the glass. After the window is "punched" by the rescuer, the Glass Keeper captures and removes 95% of the broken glass. In less than 45 seconds, and without the fear of further injury, the firefighter will have immediate "glass-free" access to the patient.
"Taking the Challenge" was the theme behind this year's Navigator conference, held last month at the Marriott Waterfront Hotel in Baltimore, MD. From a record number of pre-conference attendees (282), educational tracks (15), individual sessions (91), and formal conference attendees (1,247) from all over the globe (13 countries), the fourth decade of emergency dispatch appears ready to scale future challenges brought on by technology and inevitable chieftains of change. Challenge will stay...
LDV, leading manufacturer of specialty vehicles for law enforcement, emergency response and homeland security professionals, was tasked by Mutual Aid Box Alarm Systems with building multiple large mission support vehicles using an International cab and chassis for the Illinois Terrorism Task Force.
Western Pacific White Paper: Enhancing Mobility for Mission and Business Critical Mobile Radios Users
To date communication between operators in the field and control room operations have depended upon the use of high power base station networks combined with vehicle based mobile radios to provide these essential capabilities over long operating ranges. Consequently this network design remains the communication backbone of users under critical, emergency and high pressure circumstances.
TeleCommunication Systems, Inc. (TCS), a leader in highly reliable and secure mobile communication technology, has announced the availability of TCS VoLTE (Voice over LTE) 9-1-1, enabling carriers to reliably deliver emergency voice communication services as they transition to new 4G/LTE networks.
The King County Enhanced 9-1-1 (E9-1-1) Program Office and the Public Safety Answering Point (PSAP) Consolidation Steering Committee, which is comprised of local PSAP, police, fire, and emergency medical services representatives, have selected GeoComm Public Safety Consulting Services to provide a PSAP/9-1-1 dispatch center consolidation assessment of the King County E9-1-1 system
This eloquently powerful PSA was developed with the San Ramon Valley Fire District in California, about a new iPhone App, developed by PulsePoint, alerts CPR trained members of the community of a CPR need in their vicinity. Using Hollywood styledfilming techniques, no dialog and an absorbing musical score, the PSA poignantly demonstrates how CPR-trained citizens in the vicinity of a cardiac emergency can be notified of the need for CPR via their iPhone and can render aid while emergency...
Watertown, SD Consortium of Law Enforcement Agencies Select Zuercher Technologies to Provide Public Safety Software Upgrade
A group of law enforcement agencies in northeastern South Dakota have selected Zuercher Technologies to upgrade their public safety software system to ledsSuite. The agencies are all part of a regional law enforcement consortium and will have access to the new system and its benefits. These agencies include the Day County Sheriff's Office, Estelline Police Department, Hamlin County Sheriff's Office, Sisseton Police Department, Hayti Police Department, Webster Police Department, Codington...
Axell Wireless, a worldwide leader in public safety coverage solutions, has announced enhancements to its CSR438 - the market leading digital band selective TETRA (Terrestrial Trunked Radio) repeater. Based on Axell Wireless' SDR (software defined radio) and digital filtering technology, the CSR438 does not require hardware upgrades, and can be re-configured remotely using software updates.
SAP Situational Awareness Rapid-Deployment Solution Offers Real-Time Insights to Police & First Responders
SAP AG has announced the availability of the SAP Situation Awareness rapid-deployment solution for public sector with SAP HANA. Applying a combination of innovations, the new solution provides real-time situational awareness to operational public safety and security officials who are on the ground dealing with major incidents, serious crime and emergencies.
NICE invites you to nominate that individual for a PSAPs' Finest Award. Now in its seventh year, NICE's PSAPs' Finest Awards recognize individuals for their outstanding performance and contributions to the field of public safety communications. Nominations are accepted in four categories: Telecommunicator, Line Supervisor, Technician, and Communications Center Director.
Midian's VAE-1 and VAE-10 voice alarm encoders can send a pre-recorded voice message and an Emergency ANI when an event occurs at a repeater site. The event could be that the site is on backup power, equipment has failed or an intrusion has been detected. For example the unit can be set-up to send a recorded message of "Radio Tower 1 backup power is on."
The Firefighters Support Foundation's (FSF) newest free training program, Emergency Management for the Fire Service, is now available. As the role of the fire service expands, emergency management, rather than strict firefighting, will become an ever more important function that the fire service provides.
Officials for the National Telecommunications and Information Administration (NTIA) recently asked jurisdictions with plans to deploy public-safety LTE systems during the next year to stop their work to ensure that money is not wasted on equipment that will not integrate into the nationwide broadband network. .
InterAct, a leading provider of incident-response and management software, has announced the release of InterAct Online RMS version 10.12, introducing a variety of enhancements designed to support statewide and multi-agency workflows and business practices. These enhancements provide for increased functionality and flexibility within many core modules of the application, including Incident, Arrest, Evidence and Case Management.
Locution Systems, Inc., which offers an advanced fire station alerting and automated 9-1-1 dispatching system for fire and EMS departments, and Alert Public Safety Solutions, which offers Computer-Aided Dispatch, Mobile Dispatch, and Records Management for public safety departments, has completed a software interface between the Alert PSS RESPONDER CAD system and Locution Systems' fire station alerting and automated 9-1-1 dispatching system.
Across America, neighborhoods are turning to a new neighborhood social network to communicate with neighbors, trade goods, borrow gardening tools, find lost pets, cut back on crime and respond to emergencies. Nextdoor is a new, free and secure social network designed to connect neighbors with each other and build community.
April's annual state conference of the New Hampshire Emergency Dispatchers Association (NHEDA), voted unanimously to adopt a uniform standard of training for all state 9-1-1 call takers and dispatchers. The vote was taken after Denise Amber Lee Foundation President, Nathan Lee, spoke about the tragic story of his wife’s abduction and eventual murder due to mistakes made in his local 9-1-1 center the evening of January 17th, 2008.
Daniels Electronics recently announced the introduction of its new P25 multi-site trunking solution using the Inter Sub System Interface (ISSI) protocol. Building on our existing P25 trunked system, the multi-site capability now enables Daniels to build small multi-site networks for Public Safety agencies or provide an open ISSI interface for end of the network and dead zone infill for large agency and state wide networks
Texas' Harris County Takes Crime Fighting to Next Level with Expanded Public Safety LTE Comms System
Motorola Solutions, Inc. has been awarded a $4 million contract to expand the Harris County, Texas Public Safety LTE wide area broadband network. Seven LTE sites will be added to the network for a total of 13 LTE sites delivering enhanced video and data capabilities along with expanded interoperability with Harris County's existing ASTRO 25 Land Mobile Radio (LMR) system.
Emergent Communications & AGENT511 deliver NG9-1-1 PSAP solution for acquiring text and multimedia messages
Emergent Communications and AGENT511 announce that both companies successfully demonstrated Emergency Text Messaging to the Next Generation 9-1-1 PSAP at the Federal Communications Commission’s Exhibition Fair of Text to 9-1-1 Technologies and Applications on March 28 and 29th at the Commission’s Technology Experience Center in Washington, D.C
9-1-1 Magazine Writer to speak at Emergency Media & Public Affairs Conference in Melbourne, Australia
Long-time 9-1-1 Magazine writer Nancy J Rigg will be a keynote speaker on Monday, 7th May at the Emergency and Public Affairs (EMPA 2012) Conference in Melbourne, Australia. Nancy Rigg, based in Camarillo, California, is a writer and filmmaker, editor, public safety consultant, friend and champion for water rescue training for rescue professionals. She has been called "the mother of swiftwater rescue."
Today marks 20 years since the 1992 Los Angeles Civil Unrest, often referred to as the "L.A. Riots," where rampant arson, looting, assault and murder occurred over a six day period in the greater Los Angeles area. Approximately 3,600 fires were set, destroying over 1,000 structures and flooding 9-1-1 fire calls. Property damage reached roughly $1 billion, over 50 people died
The Steuben County 9-1-1 Department in New York has selected Tiburon to provide it with the company's DispatchNow product for computer-assisted dispatch and mobile communications. The County becomes part of the cloud computing trend in state and local government by selecting the cloud-based version of DispatchNow.
InterAct a leading provider of public safety solutions, has announced that its industry-leading PocketCop application is now available for qualified Android smartphones. PocketCop delivers real-time data to handheld devices, unleashing the power of situational awareness and total mobility to public safety. Federal, state, and local law enforcement agencies across the United States currently use PocketCop to give their officers, agents, and investigators wireless mobile access to critical...
Icom America addresses the Federal Communications Commission (FCC) narrowbanding mandate with its F50V series portable radio. The compact and robust radio operates at 12.5 kHz efficiency to comply with the FCC requirement effective January 1, 2013. Suitable for volunteer fire departments, EMS units and related agencies, the F50V can be programmed with the popular paging tone found in devices operating 25 kHz-wide channels.
Quintron Systems, Inc., a recognized leader in interoperable Enterprise-Class Systems for Security Command, Control & Communications, is pleased to announce the integration of its AccessNsite interoperable security management solution with the company's unique voice communications technology to form a new UC3 Unified Command, Control & Communications solution for Emergency, Safety, and Security Operations Centers
Galain Solutions, a leading consulting firm in alert and warning practices and technologies, has released a white paper that navigates the new Wireless Emergency Alerts (WEA) system, which will be operational beginning this spring.
Raytheon Company has completed ahead of schedule an important milestone in building Rock County, Wisconsin's first interoperable communications system. The successful System Acceptance Test, conducted with General Communications, is the initial step in creating this critical emergency network.
Beginning April 18th, Verizon Wireless customers can send a text message to 9-1-1 from locations in Vermont for emergency help as part of a six-month trial to test the potential of this technology. From now until October 15, 2012, the Williston Public Safety Answering Point (PSAP) will accept 9-1-1 text messages from Verizon Wireless customers as part of a collaboration among the Vermont Enhanced 9-1-1 Board, Verizon Wireless and Intrado
Saltus Technologies, a leading provider of eCitation systems for law enforcement, has announced today that digiTICKET will soon be available to all Kansas public safety agencies as part of the new KLER Justice Solution, created and sponsored by the Kansas Highway Patrol (KHP). According to Mark Thurman, KHP Information Technology Officer, this new solution will be fully integrated with the Kansas Law Enforcement Reporting (KLER) system and brings together four state-of-the-art software packages
The long-awaited nationwide public safety broadband network is moving closer to reality with the passage of legislation giving public safety both the spectrum and funding needed to build the network.
A U.S. Coast Guard HC-130J Super Hercules aircraft which was diverted from a Titanic ceremony successfully coordinated the rescue of three persons aboard a sailing vessel 1,300 miles east of Boston, Saturday... "It's amazing that three people were rescued using the AMVER system on the 100th anniversary of the Titanic sinking," said Petty Officer 3rd Class Luke Clayton. "AMVER was created in the wake of the Titanic disaster. Passing ships had unintentionally sailed passed Titanic unaware of...
In honor of National Telecommunicators Week, Smart911 along with our partner iCERT- the Industry Alliance, hosted the 2012 Smart Telecommunicator Awards to recognize 9-1-1 telecommunicators across the country for their leadership, performance and overall dedication to their public service answering point, or PSAP... We are proud to announce the National Winner as well as the 4 Regional Honorees.
The European Emergency Number Association (EENA) has released the first public version of the Next Generation 112 Long Term Definition standard (NG112 LTD). To ensure global interoperability, EENA has re-used existing standards as much as possible. In particular, the work from the National Emergency Number Association (NENA) has been adapted to European Public Safety Answering Points. The NG112 LTD document defines a long-term architecture for European Emergency Services and remains...
Pacific Interpreters Celebrates 20 Years of Improving Language Access for 9-1-1 & Healthcare Call Centers
Pacific Interpreters, Inc., a leading provider of over-the-phone interpreting for healthcare, 9-1-1 emergency services, government services, and other call centers, celebrates 20 years of providing high-quality language access services to eliminate communication barriers and connect its customers with the individuals they serve.
This White Paper/ebook provides PSAP Managers with the information needed to assure the availability of mission-critical applications and minimize the possibility of disruptions caused by server, operating system, or application failure. It describes the advantages and disadvantages of dedicated servers, cluster technology, virtualization and more in easy- to-understand terms.
The Wayne County, North Carolina Sheriff's Office (WCSO) recently presented their Esri based GIS tools at the Criminal Justice Information Network (CJIN) Board Meeting in Raleigh, North Carolina. WCSO was asked to present on the crime analysis and public crime mapping tools that they are utilizing. WCSO currently utilizes GeoBlade Crimes from Geographic Technologies Group (GTG) for internal crime analysis and MapNimbus for providing crime incident information to its citizens.
Cisco Updates Embedded Services Routers for Personnel Operating Beyond Reach of Traditional Fixed-Network Infrastructure
Cisco has announced enhancements to its 5900 Series Embedded Services Router (ESR) product line, including the 5940 ESR and 5915 ESR, to bring improved performance and added features to the ruggedized routers. The updates expand the capabilities of Cisco Mobile Ready Net solution architecture, establishing a scalable mobile network that connects organizational resources with a high degree of security to connect users how, when and where they need.
Spillman Technologies recently welcomed its 1,000th public safety software customer, the Taylor County Sheriff's Office in Wisconsin. Spillman President and CEO Lance Clark said that achieving 1,000 customers is a huge milestone for Spillman.
A Facebook page was created in 2010 in honor of National Public Safety Telecommunicator's Week, dedicated "to all of the men and women staffing our Nation's PSAPs." Facebook users can "like" the NPSTW page and keep up to date about press conferences, public announcements, banquets, and PSAP parties that 9-1-1 agencies across the country...
It's not the first time lightning has struck here, but this time, when a powerful bolt hit a radio tower at the Stewart County (TN) Sheriff's Office on April 5th, it shut down the 9-1-1 dispatch center.
Police in Denver (CO.) are investigating the handling of a 9-1-1 call from a road rage victim, during which a dispatcher told the man to return to the city for an officer to take a report, and which ended in the man’s death.
A new study by researchers at Northern Illinois University suggests that the on-the-job, indirect exposure to trauma puts dispatchers at risk for developing symptoms of post-traumatic stress disorder (PTSD). "We found that dispatchers report significant emotional distress related to handling duty-related calls, and this type of distress is associated with increased risk for developing PTSD or PTSD symptoms," said NIU Psychology Professor Michelle Lilly, one of the authors of the study...
InterAct, a leading provider of incident response and emergency management software and solutions, has successfully deployed a modern Installation Emergency Management (IEM) and Force Protection solution at the Presidio of Monterey (POM). The solution consists of Computer Aided Dispatch (CAD), Mapping and Mobile capabilities that modernize a series of previously manual systems.
Setcom Corporation, a leading manufacturer of intercom systems and headsets for fire apparatus, has released the latest innovation in public safety vehicle and fire ground communications. This advance allows the Liberator wireless headset to directly connect to most Bluetooth-enabled mobile phones.
Nokia's Location & Commerce unit's Enterprise reseller, WebMaps, is providing NAVTEQ Maps for a new real-time vehicle tracking system in Mexico. With this advanced technology solution, the NAVTEQ Map is used to provide geographical coordinates and enable satellite positioning of vehicles reported as stolen.
Colonial Williamsburg salutes first responders and their families with a very special offer: pay for a day and come back all year. From March 16 through June 10, any member of law enforcement, fire and rescue, EMS technicians, 9-1-1 dispatchers, emergency management employees, as well as active duty military, guard and reserve personnel and their families can purchase a single day ticket at $39.95 for an adult and $20.95 for youth ages six to 12 and visit the rest of the year through Dec. 31...
At last month's Canadian Association of Chiefs of Police Conference (Toronto, Ontario), the Microsoft Technology Innovation 2012 Award (MTIA) was presented the University of Windsor's Community Police for their work in incorporating technology into their organization allowing for the sharing of information in real-time between multiple organizations to increase interoperability among public safety departments - college and corresponding regional, provincial and federal first responders.
The Redwood City Police Department has announced it is now using Nixle to send important and timely public safety information to residents. Nixle Connect allows the department to communicate with the public via text/SMS, e-mail, and Internet posts at no cost. Nixle will be used as the primary resource for distributing secure information to residents over the department's web-based platforms.
Fairmont PD & PTS Solutions First In Country To Successfully Test New Secure Link To The National Data Exchange
The Fairmont, West Virginia Police Department is the first agency in the country to participate in the National Data Exchange (N-DEx) program through a new secure Information Exchange Data Package (IEDP). PTS Solutions, Inc. (PTS) provided the records management system software to enable the police department to participate in N-DEx.
Redline Communications Group Inc., a leading provider of specialized broadband wireless solutions for industrial machine-to-machine applications, has received a contract to expand a wireless video surveillance network in the City of Cancun, Mexico. Redline outdoor broadband wireless equipment will provide M2M connectivity between cameras located throughout the city and the central automated monitoring center.
"With a production team comprised solely of law enforcement professionals, I am producing a feature documentary on the rapidly growing line-of-duty death rate among US law enforcement... The victims of these murders are lucky to get so much as a headline before fading into obscurity. Our project aims to give these victims, their families and their partners a voice, and their sacrifice a place in history. We will be traveling to agencies across the US to tell these stories and we need help...
Locution Systems, Inc., a provider of the CADVoice fire station alerting and automated dispatching system for fire and EMS departments, has been commissioned to provide its CADVoice automated dispatching and fire station alerting system to the Loveland-Symmes Fire Department. Serving the City of Loveland and Symmes Township in southwest Ohio, the Loveland-Symmes Fire Department will implement the push-to-talk radio version of CADVoice automated dispatching & fire station alerting.
AmpliVox Sound Systems is proud to introduce the groundbreaking Radio Hailer communication system, the most powerful, cost-effective, and versatile emergency sound system available. The innovative Radio Hailer is a vital tool for first and post response teams, especially in large emergencies that demand quick, clear communication from emergency personnel to operation leaders, team members...
Cassidian Communications, an EADS North America company, together with channel partner Verizon Business Solutions, has successfully upgraded the 9-1-1 call processing solution at the Newport News, Va., Police Department Communications Division. The upgraded Sentinel Patriot 9-1-1 call processing system is the first geo-diverse emergency call processing solution in the Tidewater Region.
First responders in Miami-Dade County, Florida are on the air with 700 MHz Band 14 LTE and are poised to take advantage of the benefits of next generation wireless broadband technology. The program, one of the first of its kind, demonstrates the potential for real-time access to databases and video for the 35 municipalities of Miami-Dade - putting integrated, mission-specific information into the hands of Miami-Dade County police officers who respond, on average, to roughly 12 million calls...
Zetron, a leading provider of mission-critical communications solutions worldwide, has signed an agreement with GeoConex of Knoxville, Tennessee, that allows Zetron to label and distribute GeoConex's newly created Next-Generation 9-1-1(NG9-1-1) CAD suite and distribute this version through Zetron resellers and direct sales channels.
NPSTC's Broadband Working Group Publishes Local Control in the Nationwide Public Safety Broadband Network
As the long-awaited public safety broadband network moves closer to reality with the passage of legislation last month, NPSTC's Broadband Working Group (BBWG) has been working to identify public safety requirements for the nationwide public safety 700 MHz broadband network.
New Jersey residents will now be able to receive critical information from the New Jersey State Police (NJSP) and the New Jersey Office of Emergency Management (NJOEM) on their cell phones and PDAs with the use of a free, web-based service.
The Denise Amber Lee Foundation and President, Nathan Lee, has been asked to speak at the opening of the New Hampshire Emergency Dispatchers Association (NHEDA) annual conference in North Conway, New Hampshire. The conference is being held on April 11th with the focus on training and adoption of a voluntary, statewide, uniform training and certification standard for all 9-1-1 call takers and dispatchers in the state.
On June 18, 2011, the Sacramento Police Department Cycling Team was the first all law enforcement team to compete in the Race Across America. The race is an epic 3,000-mile bicycle race from California to Maryland. In June of 2012 Team Sac PD plans to take on that challenge again.
Gregory L. Rohde has announced his resignation as Executive Director of the NG 9-1-1 Institute. Rohde has served as the head of the non-profit organization since its formation in 2003. Rohde will continue to serve through a transition period until a replacement is identified.
Thales has launched its new end-to-end integrated and distributed Long Term Evolution (LTE) solution for the US public safety market. Thales's LTE solution is the only network with a corresponding push-to-talk smart phone that offers a fully distributed architecture for the public safety and first responder communities.
This year, National Telecommunicators Week is April 8 - 14, 2012. Smart911 is proud to recognize the professionals behind the 9-1-1 calls. 9-1-1 telecommunicators work tirelessly day in and day out to ensure that each emergency is responded to effectively and every caller receives the assistance they need.
Wireless backhaul specialist Ceragon Networks Ltd. has added 1024 QAM modulation to its Evolution IP Long-Haul, making it the first in the industry to offer this long-haul innovation. 1024 QAM is now the most advanced modulation technology for microwave communications and boosts capacity by as much as 25% over the widely implemented 256 QAM.
Aeroflex Incorporated has collaborated with EF Johnson Technologies, Inc. to provide automated test and alignment capabilities for EFJohnson P25 radios on the Aeroflex 3920 Digital Radio Test Set. Initial test capabilities will be focused on the 5100ES and 5300ES Series APCO Project 25 conventional radios.
The Aberdeen Police Department, Brown County Sheriff’s Department, and Brown County Communications will become the first agencies in South Dakota to use Spillman software to meet the challenges of their growing community
The City of Richardson, Texas, with a population of nearly 100,000 residents, has accepted the Avtec ScoutTM CSSI radio dispatch console for its state-of-the-art 9-1-1 Communications Center. It is the first multi-vendor trunked radio system deployed in North America utilizing the APCO Project 25 Console Sub-System Interface (P25 CSSI) standard, which connects Avtec’s Internet Protocol (IP)-based consoles to the city's Cassidian P25 radio system. The 10 Scout consoles are a critical component...
In Motion Technology, a leader in mobile networking systems, has announced that Tri-State Ambulance, sole 9-1-1 advanced life support provider for the Seven Rivers Region, is enhancing their overall strategic deployment of emergency medical services with the onBoard Mobile Gateway.
Sponsored by NICE, the PSAPs' Finest Awards recognize individuals for their contributions to public safety communications. Nominations are accepted in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the year. In the six years the awards program has been in existence, hundreds of nominations have been received and more than two dozen recipients have been recognized.
The TROOPER II is an upgraded and weatherized version of the TROOPER series speaker microphone, the PRYME's best-selling speaker microphone product. The TROOPER II is better sealed to prevent dust and moisture from entering the microphone.
Integrated Microwave Technologies, LLC (IMT) has unveiled its new Mobile Tactical Receiver. This product is a ruggedized COFDM (DVB-T-compliant) diversity vehicle-mounted downlink receiver, which offers exceptional RF performance and durability with H.264 MPEG-4 and MPEG-2 decoding
After attending a GIS seminar (10 Ways to Improve Your Public Safety with GIS) at a recent North Carolina joint NENA/APCO conference, Granville County 9-1-1 Manager, William Wheeler, realized that a ramped up GIS was critical for public safety. Under Mr. Wheeler's guidance, the county choose Geographic Technologies Group (GTG) to create the needed data sets and to create a vision for moving GIS to the enterprise at the County.
The NG9-1-1 Institute recently marked the 9th Anniversary of its NG9-1-1 Caucus. The NG9-1-1 Institute is a not for profit organization that supports the mission of the Congressional Next Generation 9-1-1 Caucus.
The Bermuda Police Service has long used the Memex intelligence platform for its Intelligence Unit. The BPS recently rebuilt its Custody facilities and environment as it furthers its PACE (Police and Criminal Evidence Act) compliance. BPS explored an enterprise solution for its entire booking and case management process, and selected SAS' Memex product line. BPS officials had a chance to observe a similar system being deployed at the Surrey (UK) Police Force before its decision.
Architects Design Group (ADG), headquartered in Winter Park, Florida announced the firm has completed the design of the $6.3 million, 26,200 square foot Lake County (FL) Emergency Operations Center (EOC) and Consolidated Dispatch Center. The structure is designed to withstand significant natural forces with redundant critical systems in order to ensure facility survivability.
On February 24, 2012, the National Public Safety Telecommunications Council (NPSTC) released a draft report that identifies the spectrum and technology required to meet public safety user requirements and to help drive policy on spectrum and funding; standards development; and the public safety vendor community. The Assessment of Future Spectrum and Technology Report reflects the spectrum and communications technology needs of public safety identified by the Working Group
Exalt Communications has announced that GovNET Inc., a specialized telecommunications carrier with significant expertise building broadband networks in the western U.S., is deploying Exalt ExploreAir LR microwave backhaul systems in Arizona as a part of the country's most advanced statewide multi-agency network, serving public safety, education, and healthcare.
Considerable attention has been paid in recent years to bullying in the workplace. These behaviors may start out as minor incivilities, but can escalate and spiral into chronic destructive behaviors that have profound effects on individuals and on organizational culture, leading to a toxic work environment that breeds hostility and underperformance. Join NENA for this one-hour webinar and thirty-minute Q&A session that will help you identify bullying behaviors; dissect their underlying...
Zetron announces that its MAX Dispatch system now includes two new interfaces. One connects MAX Dispatch to Harris M7300 radios, which in turn support EDACS and Project 25 (P25); the other connects to Motorola’s SMARTNET/SmartZone trunking system. The Harris interface is now shipping, and Zetron is currently taking orders for the Motorola interface.
The Counties of Southern Illinois (CSI) organization has submitted a petition for authorization to conduct a Regional Next Generation 9-1-1 Pilot Project to the Illinois Commerce Commission. The filing of the petition is the latest milestone toward implementing the vision for improved public safety shared by the citizens of the region.
National Crime Prevention Council Offers Tips on School Safety Following News of Ohio School Shooting
Tragedy struck an Ohio High School on Monday, Feb. 27th, where school violence left four students wounded and one deceased. Early accounts of the incident reported that some students say the gunman, a student himself, allegedly tweeted he would bring a gun to school, but no one took the threat seriously. This type of behavior demonstrates a warning that the National Crime Prevention Council (NCPC) says is a sign of potential trouble ahead.
A Missouri 911 dispatcher has devised a new way to alert people to diabetic drivers. Tanya Moder designed decals that say Diabetic on Board. The decals will alert emergency responders that a diabetic person could be in distress. It would also help responders distinguish between an intoxicated driver and symptoms of diabetes in a situation where the driver may be found unconscious.
Solacom Technologies announced they have commenced deploying their emergency services platform in a multi-site IP-based next generation 9-1-1 network that will serve all Islands and public safety answering points (PSAPs) in the state of Hawaii.
PSAPs everywhere are witnessing a fundamental shift in the communications patterns of their citizens. With the growing number of wireless households it is essential that our public safety networks accommodate our mobile citizens. Rave Mobile Safety's Smart911 service has created this free infographic showcasing the ever-changing 9-1-1 communications patterns of citizens. The graphic can be downloaded as a PDF file for display or use by 9-1-1 administrators...
CrimePush has launched an innovative new crime-reporting and personal safety app for the iPhone and Android marketplace. With a few intuitive clicks, community members can now report crimes, medical emergencies, or other threatening situations to their local authorities at the push of a button. Because of the smartphone's unique capabilities this app can discretely send alerts that include detailed GPS coordinates, photos, text, and even video.
ICMobil has come up with an innovative solution for improving the safety of the nation's officers on patrol, as well as any officer engaged in spot-checking a person's ID. Fugitive Finder is a hand-held device that allows police to perform an ID verification anytime, anywhere - including right outside a driver’s car window.
The LEX 700 Mission Critical Handheld by Motorola Solutions, Inc. offers first responders a virtual partner, helping them monitor the environment, gather information and be more aware. With a compact, rugged form factor and quick-response interface, the device brings robust management capabilities to ensure IT staff can easily deploy its new fleet of IP data devices with the confidence of full visibility and control.
The Wilson County, Tenn. Emergency Management Agency (WEMA) has implemented New World Systems' Aegis Computer Aided Dispatch (CAD) solution to replace a highly customized legacy system. The flawless implementation was completed in record time and provided WEMA with greatly improved reporting and handling of 9-1-1 call information...
The first 9-1-1 emergency telephone system in the USA went into service on this date in 1968 - in Haleyville, Alabama.
Today (fittingly, on the 44th anniversary of 9-1-1), Congress made a down-payment on the future of our nation's 9-1-1 system when it provided $115,000,000 in grant funding to state and local 9-1-1 authorities. The move comes as part of a major legislative push to extend payroll tax cuts that were set to expire at the end of February.
Zetron, a leading provider of mission-critical communications solutions worldwide, announced that it is now shipping a new version of its MAX Dispatch system that includes a direct IP connection to Kenwood's NEXEDGE digital trunking system.
BearCom Issues Reminder to Users of Two-Way Radios: FCC Narrowbanding Deadline Now Less Than a Year Away
BearCom, a nationwide provider of wireless communications equipment and solutions, today issued a reminder to users of two-way radios that they now have less than one year to ensure their equipment is in compliance with the narrowbanding mandate from the Federal Communications Commission (FCC).
A free CPR "citizen responder" mobile phone application will help save lives through a new partnership between the San Jose Fire Department and El Camino Hospital in California. The PulsePoint app enables members of the public to provide life-saving assistance to victims of sudden cardiac arrest, which causes nearly 1,000 deaths a day in the United States
The LDV S-Series Cab Chassis mobile command center is a strategically designed heavy duty command with one slide-out. Plenty of technology loaded in this unit with a forward conference room with seating for six and folding bench seat for another three. Two corner workstations in the front and four workstations in the rear, weatherproof exterior workstation and full galley and lavatory complete this unit.
Jackson County, MS Sheriff's Office Partners With PTS Solutions On Powerful New Information Sharing Initiative
Through an initiative led by Jackson County, MS Sheriff Mike Byrd, local law enforcement agencies using technologies provided by PTS Solutions and the Pegasus Program are being provided significant new law enforcement information sharing capabilities. This initiative provides law enforcement officers with better information to solve crimes and make communities safer.
Pryme Radio Products has entered into a non-exclusive agreement to license its extensive GPS technology portfolio to Midian Electronics, Inc. Midian is an Arizona corporation located in Tucson that produces a wide variety of advanced signaling/scrambling products for two-way radios. Midian will use its license to develop, manufacture, and market a Speaker Microphone with GPS and voice security capabilities. Pryme's GPS technology portfolio includes 30 Patents and Patent Applications in...
LuciadLightspeed provides software components and functionalities that enable data fusion, visualization and analysis of geospatial information. LuciadLightspeed enables the development of Sustainable Applications; Applications that are easier, and thus lower cost, to maintain, and applications that can be evolved in a cost effective manner.
New software and technology from New World Systems is providing the Sterling Heights, Mich. Police Department with easy access to critical information that is enhancing investigations. On January 18, 2012, a masked man entered a Sterling Heights pharmacy attempting to get narcotics. After a brief struggle with the pharmacist the man fled, leaving behind a prescription bottle with a partial name, and a witness able to provide a vehicle description...
Covia Labs, Inc. has announced the launch of Alert & Respond, a new software platform that offers a cost-effective way for public safety to integrate consumer smartphones and commercially available devices into their operations. Alert & Respond greatly expands the command & control and situational awareness capabilities available to public safety personnel beyond what is available with voice-only communication.
The Direct Connect 911 Smoke Detector from PlugNProtect, LLC is reported to be a first of its kind smoke detector that communicates over the cellular network in the event of a smoke or fire emergency at a home or business. The patent-pending Direct Connect 911 Smoke Detector is the only stand-alone, photo-electronic smoke detector on the market that will alert central station emergency operators [note: not a 9-1-1 Emergency Communications Center. - ed.] to a fire or smoke condition.
Fire Scene Communications is the newest free training program available from the Firefighters Support Foundation (FSF).
PTS Solutions, Inc and Saltus Technologies have formed a partnership to integrate Saltus' digiTICKET e-Citation Solution into PTS Solutions' Public Safety Software Suite. This partnership will enable law enforcement personnel to quickly create electronic citations in the field and upload the information directly to an agency's PTS Records Management System.
The new Battery Saver Low Ripple HO, Model 091-195-12, introduced by Kussmaul Electronics, is a 20 amp, Low Ripple power supply with a load transfer relay. The relay automatically switches the load from the battery to the power supply when the A.C. line is applied. This unit is ideal for powering a mobile computer or MDT. It provides a low ripple regulated output and an anti-glitch feature which protects from losing power and causing a computer or sensitive electronics to reboot.
Verizon Wireless and In Motion Technology have announced the first wireless mobile router system available for securely extending the enterprise network to the vehicle over the world's largest 4G LTE network. The In Motion Technology onBoard system includes a Mobile Gateway that transforms vehicles into secure, mobile hotspots; a network management system that monitors network health and communications; and a mobile-optimized VPN server providing end-to-end security
Fire departments are getting more involved in and affected by civil unrest events. We can expect more of these as we move through an election year, and all agencies should be preparing for them. The Firefighters Support Foundation's (FSF) training program, Fire/EMS Response to Civil Unrest, is a free downloadable training resource for individuals, agencies, and trainers on this subject.
In order to continue to gauge the effectiveness of the new "text-to-9-1-1" technology, the Durham Emergency Communications Center and Verizon Wireless are extending the trial period beyond the January 31st deadline to now end on April 30, 2012.
The brother of a man fatally shot by Manteca (CA) Police is reporting harassing members of the department including an officer and his 8-year-old son while they were out on a family outing to Great America in Santa Clara. Manteca Police officers hope a Superior Court temporary restraining order (TRO) will stop the alleged ongoing harassment of two patrolmen by Gabriel M. Duenez, brother of Ernest Duenez, Jr., a parolee killed in an officer-involved shooting last June.
Emergency Technologies, Inc. (ETI) has formed a strategic partnership with VisionAIR, Inc., a leading provider of public safety software solutions. Through this strategic partnership VisionAIR will provide ETI's Visual Fire and Visual EMS solutions, branded as VisionFIRE 5.0, an integral part of VisionAIR's Public Safety Suite to current and prospective public safety clients.
The Centers for Disease Control (CDC) has released the Morbidity and Mortality Weekly Report (MMWR): Recommendations and Reports on the 2011 Guidelines for Field Triage of Injured Patients. The 2011 Guidelines are an update of the guidance recommended in the 2006 Guidelines for Field Triage of Injured Patients, published as Reports and Recommendations of the Expert Panel in the MMWR in 2009.
On May 23, 1973, Oakland Police Officer Robert Blan was shot and killed during a traffic stop. He was 24 years old and left behind a wife and two young children. His daughter, Michelle, visited the Memorial for the first time in 2010 and had a life changing experience. She made it her goal to bring her mother with her to the Memorial in 2011 - and both graciously decided to share their inspiring experience with others...
Kolimat USA has released KEAS (Kolimat Event Analysis System) software created by Kolimat specifically for classification, scoring and proactive driving behavior modification and improvement, leading to fewer crashes and claims. The software, for use in conjunction with Kolimat's DTW1.0 Video Event Data Recorder, is already receiving excellent responses from EMS organizations who already have Kolimat's technology on board.
Motorola Solutions, Inc., a leader in the development of Public Safety Long Term Evolution (LTE) networks, devices, applications and services, has commended the Bay Area Regional Interoperable Communications System (BayRICS) Authority on the approval of the build, operate, own and maintain (BOOM) agreement to build a 700 MHz public safety long-term evolution (LTE) network in the San Francisco Bay Area.
Emerson Network Power Announces that Preventive and Emergency Maintenance are Now Available through GSA
In an effort to help U.S. government agencies maintain business continuity, Emerson Network Power, a business of Emerson and a global leader in maximizing availability, capacity and efficiency of critical infrastructure, today announced that Emerson Network Power service offerings can now be procured through a federal government contract offered by the General Services Administration (GSA)...
Tara Rolan, of Angleton, Texas, sees her recent win of the Hero Behind the Hero Scholarship presented by Columbia Southern University as a "life changer." The Hero Behind the Hero Scholarship, which honors the spouses and children of active-duty public safety personnel (firefighters, law enforcement officers, EMTs and dispatchers) and military men and women, covers tuition for up to 24 months for one specific degree program with CSU.
More people will survive sudden cardiac arrest when 9-1-1 dispatchers help bystanders assess victims and begin CPR immediately, according to a new American Heart Association scientific statement published in Circulation: Journal of the American Heart Association.
MTA New York City Transit (NYCT) and PowerTrunk, Inc. have successfully completed a TETRA land mobile radio (LMR) network pilot in New York City. The NYCT pilot demonstrates the multiple features and functionality of the TETRA digital technology.
Spectrum Aeromed has completed customizing a Pilatus PC-12 with a single system medical interior for Grand Forks, North Dakota based Valley Med Flight. The Air Ambulance equipped PC-12 has all the vital life-saving equipment needed to help transport critical patients to hospitals for treatment. The PC-12 will be able to serve a large footprint in the western part of North Dakota.
BearCom, a nationwide provider of wireless communications equipment and solutions, today made available a fun, animated video meant to remind users of two-way radios about serious changes coming from the Federal Communications Commission (FCC).
The City of Alexandria (VA) recently opened a new four-story police headquarters, designed to consolidate operations from three buildings into an efficient, centralized location. At the November dedication, the facility was called "an iconic building" by Mayor Bill Euille, and a "modern, world-class facility" by Acting City Manager Bruce Johnson. The headquarters was designed by Dewberry in association with architecture, engineering firm HDR.
The Pierce County (WA) Prosecutor's Office convicted two Spanaway men arrested for weapons and drug charges after an extensive investigation. The joint investigation by the Pierce County Sheriff's Department’s Special Investigations Unit (SIU) and the Bureau of Alcohol, Tobacco, Firearms and Explosives, was aided by the Law Enforcement Support Agency’s new real-time crime center, LARIAT (LESA Accelerated Response Using Integrated Analysis and Technology).
Due to the fluid nature of the disaster, the 189th Airlift Wing requested deployment of Region 6's Tactical Command Package (TAC-PAK) Ultra-Agile briefcase mobile command system, manufactured by 308 SYSTEMS. For 16 days, the briefcase sized command and communication system provided both operational and welfare/moral communications traffic linking the 150 person tent city with the trailer based MEOC, Joint Operations Center, and Unit Command Posts.
The Memex Solutions Team at SAS has integrated its Patriarch Intelligence Management Platform with the FBI's eGuardian system for automating the distribution of tips and leads, or Suspicious Activity Reports (SARs), related to counterterrorism. Memex Patriarch users can now submit SARs directly to eGuardian from the Patriarch platform without the need to re-enter information. This provides a more efficient process for the collection and evaluation of suspicious activities in support of...
The Millstadt (Illinois) Police Department encourages residents to sign up for Nixle notifications to receive important crime information and time sensitive alerts. With no cost to the department, taxpayers, or residents, the new Nixle Connect is a cost-effective solution for all public safety agencies throughout the country.
Atrus, Inc, and the Town of Palm Beach have announced a new partnership aimed at saving lives in the Town with the addition of Atrus’ AED Link system. This new information system will assist 9-1-1 dispatchers in helping callers locate life-saving automated external defibrillators (AEDs) available near sudden cardiac arrest victims.
On Wednesday December 7th, 2011 at 9 AM a water rescue was dispatched at Newton Creek in Collingswood. Marine units from Collingswood, Westmont and Pennsauken were dispatched. A call to 9-1-1 reported a vehicle in the water. Marine units from Collingswood and Westmont were deployed in the water to locate a vehicle submerged under water.
A carrier-grade Interactive Session Recorder (ISR), EvolutionISR is specifically designed to overcome the unique challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony environments. As NG9-1-1 brings broadband communications capabilities to 9-1-1 call centers, with video, text and other data delivered and utilized as part of the 9-1-1 call handling process, EvolutionISR will ensure that all these data are captured, recorded and...
Spillman’s Pictometry Interface allows users to view a structure from multiple angles and measure its dimensions on an electronic map. The images are captured using high-resolution aerial photography and can be viewed from five different perspectives: north, south, east, west, and from above. Personnel can also see all sides of a structure as well as measure its height, area, pitch, and distance from other objects.
Communications International Debuts Turnkey Construction Division with Public Safety Project in Ontario County, NY
Communications International, Inc. ("Ci") has assumed the role of General Contractor for the new Ontario County, New York P25 700MHz Trunked Simulcast Radio System. Ci is a leading systems integrator of wireless voice, data and network technologies, and this construction project showcases its ability to serve as a key integrator from start (construction) to finish (ongoing maintenance).
9-1-1 Magazine writer Nancy Rigg has been nominated for Eagle Rare Single Barrel Bourbon's Rare Life Award for her tireless work campaigning for the development of a federally sponsored network of trained flood rescue teams.
In competitive bidding, ARINC Incorporated has been awarded the contract to provide enhanced electronics for the Chester County, PA Public Safety Digital Radio Paging Network... Hundreds of fire and Emergency Medical Services personnel in the county rely on the paging system to support their mission-critical operations.
GeoComm Selected by Assn of Central Oklahoma Gvts to complete Feasibility Study for Regional 9-1-1 System
GeoComm has initiated a comprehensive study reviewing current 9-1-1 operations and systems to assess the feasibility for self-managing the Association of Central Oklahoma Governments (ACOG) Regional 9-1-1 System maintenance and network administration.
The Memex Solutions Team at SAS has integrated its Patriarch Intelligence Management Platform with the FBI’s eGuardian system for automating the distribution of tips and leads, or Suspicious Activity Reports (SARs), related to counterterrorism
GammaTech Computer Corp., offers the Durabook R13C, an upgraded version of model R13S perfectly suited for a variety of applications, including law enforcement, military, homeland security, and mobile workers in any type of outdoor environment.
Emergent Communications, Inc. recently completed interoperability testing at the National Emergency Number Association (NENA) 4th Industry Collaboration Event (ICE 4) held in Irving Texas. This was the largest event of its kind and featured some of the most complex test scenarios to date using Next Generation 9-1-1 components based on NENA 08-003, the core standard for NG9-1-1 services.
Franklin and Patrick counties have announced plans to deploy next-generation 9-1-1 networks in 2012. The two counties' new emergency communications systems will serve approximately 75,000 residents and join Pittsylvania County as the first next-generation 9-1-1 (NG9-1-1) networks in the Commonwealth of Virginia.
Tennessee Department of Safety and Homeland Security and Tennessee Highway Patrol have announced an agreement with Motorola Solutions, Inc., to begin implementing the first phase of a statewide radio system that will enhance the efficiency, safety and service of troopers across the state.
TriTech Software Systems, a leading provider of Public Safety and Medical Transportation software solutions, has signed a contract with the State of New Jersey to provide a software system that shares data electronically with more than 80 officers across 54 state parks, recreational centers and historic sites covering 422,000 acres.
When the Red Rock and Gray Hills fires combined to ravage 12,000 acres in the remote Gros Ventre Wilderness, Teton Interagency Fire responded. Due to the remote Fire Complex location, data and voice communication was limited to costly and inefficient hand delivered messages and radio connections made by sending trucks many miles down valley... In response, the Wyoming Department of Homeland Security deployed their TACPAK Briefcase Command Center, manufactured by 308 Systems, at the fire site.
Architects Design Group (ADG) was recently selected as the Architect of Record for the Needs Assessment and Conceptual Design of the new Brevard County Emergency Operations Center (EOC)... The new EOC will be a multi-agency coordination center including Emergency Operations, Sheriff's Dispatch and Fire Rescue Dispatch, and will help facilitate agency coordination and decision making during a natural or man-made disaster.
NENA held the Industry Collaboration Event #4 (ICE 4) in Irving, Texas at the AT&T Center for Learning the week of 11/14/11. The focus of the event was emergency call routing based on the LoST hierarchy. This is the core function required to assure reliable and predictable emergency call routing and location validation regardless of the media type or device being used to place a call
Fallsburg (NY) has fired its four civilian police dispatchers in a move that blindsided dispatchers and union representatives but which Supervisor Steve Vegliante said will save the town more than $300,000.
Zetron's new Series 6300 Radio-over-IP (RoIP) gateways provide more flexible, cost-effective, IP-based connections between a variety radio dispatch backroom equipment and remote wireline radio resources. The gateways ease the migration of circuits between radios and their control equipment from expensive legacy leased lines to cost-effective, modern IP networks.
Public Safety Answering Points (PSAPs) around the country received encouraging news on December 1, as a bipartisan group of Representatives in the House passed an amendment aimed at improving the capabilities of the nation's 9-1-1 centers.
Newark Police Department, the largest municipal police force in New Jersey, has signed an agreement with Nixle, LLC to use its free public notification services to deliver important and timely information to residents. With no cost to the department or taxpayers, Nixle Connect is a cost-effective solution for all levels of government agencies.
Solacom Technologies has begun deploying to the Counties of Southern Illinois what is likely to be the first Next Generation 9-1-1 public safety network in the USA to incorporate key functional elements as defined by the National Emergency Number Association (NENA) "i3" specifications.
Motorola Solutions, Inc. has announced a contract to integrate the City of Atlanta's disparate public and private surveillance camera systems into one common operational environment in the Video Integration Center. Motorola's Global Services organization leads a team including ADT Commercial Security to provide a comprehensive solution for the city.
Laird White Paper: Dedicated Short Range Communications antenna integration into existing automotive quad-band antennas
A technical paper, titled "Integrating V2V Functionality at 5.9 GHz Into an Existing Quad-Band Antenna for Automotive Applications," addresses how V2V (DSRC) functionality could be added to modern automotive wireless systems without affecting other wireless services that exist in that same vehicle.
The City of Vineland, New Jersey is now utilizing ProPhoenix Public Safety Software. With a population of over 60,000, this large jurisdiction needed public safety software that could help them achieve their maximum public safety potential.
Three public safety agencies in San Juan County are utilizing a shared Spillman software system in an effort to better patrol Utah's biggest county. Last month, the Monticello and Blanding police departments began sharing Spillman data on a server hosted by the San Juan County Sheriff's Office. The system enables all three agencies to exchange instant messages, images, and name, vehicle, and property records.
The city of Columbus, Ohio is quickly becoming a role model of municipality security with its ongoing unification of access control for city buildings into one centralized location and its use of a fiber-optic network that saves money and helps increase public safety.
United Public Safety, also known as UP Safety, was was formed for the sole purpose of providing an efficient and affordable solution to issuing parking tickets, citations, and permits. The solution options include ToCite Ticket and ForCite Citation software and ToCite Cloud and ForCite Cloud as well as an American-made ruggedized mobile ticket writer with integrated printer and various other hardware options.
LA County Sheriff Selects Panasonic Toughbook Mobile Computers For Countywide Patrol Vehicle Deployment
Panasonic Solutions Company, a provider of rugged mobile technology solutions for the Public Sector, has announced that the Los Angeles County Sheriff's Department (LASD), the largest Sheriff's department in the United States, has selected its Toughbook 31 and Toughbook CF-19 fully-rugged mobile computers for countywide vehicle deployment, as part of the LASD Mobile Digital Computer (MDC) project
Pryme's Turbo-Boost is a new transducer that is smaller yet more powerful than anything that's ever come before. It has a built-in frequency response curve optimized to the characteristics of narrow-banded analog or digital modulated radios. Now, even in extremely noisy environments, Pryme's Turbo-Boost speaker transducer delivers crystal clear audio to your ear.
Intrado's THOR Shield Mobile Emergency Communications Program Provides Operational Continuity for Public Safety Agencies
Intrado Inc.has launched THOR Shield, a first-of-its-kind mobile emergency communications program... Equipped with the most advanced public safety technologies available, THOR Shield offers strategic incident pre-planning, professional on-site deployment, technical expertise, logistics support and 9-1-1 communications technologies to agencies of any size and budget.
The Rocky Mount (NC) Police Department is quickly realizing key benefits in incorporating the gunfire alert and analysis technology provided by SST, Inc., with its strategic and tactical operations to combat crime in the city. In July 2011, the Rocky Mount Police Department implemented the ShotSpotter Flex solution in support of its ongoing commitment to rid the city of gun crime and gun violence and improve the quality of life for its residents.
RAM Mounts and GammaTech Computer Corp. have teamed up to provide vehicle mounts to securely hold a variety of Durabook units in patrol cars and other police vehicles. RAM's Tough-Tray universal laptop tray perfectly adapts to GammaTech Durabook's rugged convertible U12C models, rugged S15C and D14RM, and fully rugged convertible R13S.
The Memex Solutions Team at SAS, a leading provider of intelligence management, data integration, search and analysis solutions, has announced that the State of Nebraska's law enforcement fusion center, the Nebraska Information Analysis Center (NIAC), has unveiled a public-facing Web site for collection of Suspicious Activity Reports (SARs) from the general public. The automated Web site delivers these time-sensitive tips and leads to the Memex software platform to help law enforcement...
Earth Networks, the owner of and operator of the largest weather, lightning and climate observation networks, announces it is continuing to support the Maryland Emergency Management Agency (MEMA), the agency that is responsible for coordinating the response to any major emergency or disaster, through a new five-year contract with the State of Maryland.
CDW Government LLC (CDW-G), a leading provider of technology solutions to government, education and healthcare customers, today announced that it worked in partnership with Accelera Solutions to equip the Newport News Police Department (VA) with fully ruggedized mobile technology and enable anytime, anywhere access to essential data and applications for officers in the field.
Raytheon Company has announced that the Los Angeles County Sheriff's Department (LASD) vehicles equipped with new mobile data computer systems (MDCS) are now rolling out on the streets, protecting residents. LASD patrol cars, motorcycles, prisoner transport vehicles and SUVs outfitted with the Raytheon-integrated computer systems are now on patrol in L A County.
TriTech Software Systems and Medic, Mecklenburg County's Emergency Medical Service Agency, have partnered on important technology initiatives designed to improve emergency response. TriTech will provide its VisiNet Mobile data solution in Medic vehicles and install a VisiCAD Disaster Recovery solution for an off-site emergency backup dispatch center.
CODY Systems, a nationwide leader in public-safety software, has unveiled C.tac 5, the company’s latest cloud-ready addition to its market-proven C.O.B.R.A. real-time tactical information-sharing platform. C.tac 5 is a .NET, browser-based rich client that is already arming law enforcement agents with instant mobile and in-house access to real-time RMS information (including pictures) from across jurisdictions, regardless of RMS vendor.
Midian introduces the TS-120 and VAE-1 Lone Worker/Man-Down modules. Both units can send ANI and Emergency ANI in Motorola's MDC-1200, Kenwood's FleetSync, Harris' G-Star, DTMF and 5-Tone. The units also support the Lone Worker feature which requires user interaction with the radio otherwise it sends the Emergency ANI. Some versions of the TS-120 and VAE-1 also have an accelerometer for Man-Down applications
The Morgan County (AL) Emergency Management Communication District (MCEMCD) recently utilized the Aurora management information system (MIS) solution from emergency communications leader Cassidian Communications, an EADS North America company, to correctly identify the source of a series of prank 9-1-1 calls.
ReconRobotics, Inc., a leader in tactical micro-robot systems, has introduced the Recon Scout Throwbot LE, an affordable yet highly sophisticated micro-robot designed to help patrol officers assess potentially dangerous situations. Until now, use of robots by law enforcement has typically been restricted to tactical teams and bomb technicians, but the Throwbot LE is specifically designed to mitigate the everyday risks that patrol officers encounter during interrupted robberies
911 Enable, a leading provider of E9-1-1 solutions for IP telephony, reports that its Emergency Routing Service (ERS) has successfully completed interoperability testing with Acme Packet's Net-Net session border controllers (SBCs). This testing provides organizations with confidence that their critical 9-1-1 data will reach the ERS, without compromising the safety and integrity of their network.
C4i goes to great heights to test durability of its Radio Interface Unit (RIU), not only for military, but for an array of other fields as well - including public safety, government, transportation, and utilities. C4i demonstrated this extreme durability with the successful completion of Mil Std-810 Altitude qualification testing for its Radio Interface Unit.
On June 18, 2011, the Sacramento Police Department Cycling Team was the first all law enforcement team to compete in the Race Across America. The race is an epic 3,000-mile bicycle race from California to Maryland. In June of 2012 Team Sac PD plans to take on that challenge again.
Carlson's Trailblazer is the most reliable, simple-to-use and effective wireless solution for backhauling any public safety two-way voice system. This all-in-one solution provides the same interfaces and ease-of use of traditional leased lines - with the added benefits of being wireless.
The Texas Parks and Wildlife Department (TPWD) is live with InterAct Online RMS, a system implemented to improve the effectiveness of the agency by providing the wardens the ability to efficiently collect, evaluate, organize, analyze and share reliable incident related data.
I-CAT is a reliable and secure cloud-based service for partners in the Intrado A9-1-1 Alliance Member Program and companies focused on solutions for public safety agencies in the United States. I-CAT delivers co-location, hosting and secure, private network transport services in one affordable, convenient package designed specifically for the stringent requirements of public safety.
Four north-central Massachusetts communities - Devens, Harvard, Lancaster, and Lunenburg - have agreed to establish, operate, and maintain a consolidated emergency services communications and dispatch system. The system will serve these communities, operating as the Nashoba Valley Regional Dispatch District.
Havis latest innovation is the industry's first Toughbook Certified docking station for Panasonic's Semi-Rugged 53. In addition to keeping mobile workers safe, it provides intelligent port replication to reliably connect to peripherals, such as printers, keyboards and bar-code scanners, while minimizing the risk of accidental disconnects. An integrated power supply cord routed along the bottom prevents loss of power.
Invisio Communications has launched the Invisio S-Series, a new series of innovative communication solutions with hearing protection for use with two-way radios. The communication solutions complement Invisio's portfolio of products with hearing protection. The new Invisio S-Series was developed for SWAT teams, Public Safety Operatives and the military.
The city of New Bedford, MA, has partnered with ShotSpotter Inc., a world leader in wide-area acoustic surveillance and gunshot detection and location technology, in support of its efforts to fight gun and gang violence. The New Bedford Police Department will use the ShotSpotter Qualified Alerts Service for real-time validation of gunshot location data, enabling accurate decisions for faster emergency response, helping improve situational intelligence and elevating first responder safety.
The Shoshone County, Idaho, sheriff's office recently completed a successful installation of Zetron's highly touted MAX Dispatch system. From the accounts of those involved in the project, the system's streamlined design, reliability and ease of use are setting the standard for what a next-generation dispatch console should be.
On November 9th at 2:00pm Eastern Time (ET), the Federal Emergency Management Agency in coordination with the Federal Communications Commission and National Oceanic and Atmospheric Administration will conduct the first Nationwide Emergency Alert System (EAS) Test. FEMA, the FCC, and NOAA's vision for improving the EAS is incremental, which means testing the readiness and effectiveness of the EAS as it currently exists is the first step. A more effective and functional EAS requires continual...
In Motion Technology and Bradshaw Consulting Services, Inc. have announced that Sedgwick County Emergency Medical Service has deployed the onBoard Mobile Gateway and MARVLIS (Mobile Area Routing and Vehicle Location Information System) to improve communications and increase efficiency in its emergency dispatch, routing, and operations, improving response times and patient outcomes.
InterAct has published an in-depth White Paper that examines the company's core technology: "Cloud Computing and Public Safety Services" by Dr. Toufic Boubez. Dr. Boubez pioneered the field of SOA (Service Oriented Architecture) systems as the Chief Architect for Web Services at IBM's Software Group. While there, he drove IBM's web strategies and authored several key industry specifications. He is also the author of several major books on SOA.
Originally published in 2007, the author, retired fire department captain George R. Bradford, has thoroughly updated the book with additional tools and guidelines for the civilian "immediate responder" -ordinary citizens operating at their own homes or businesses who are willing and able to provide the most timely action during those critical first few moments following an emergency, before the availability of government public safety responders (which, during a major event, may be delayed).
Morphix Technologies, an innovator in the science of colorimetric detection devices for dangerous chemical gases, is on the forefront of preventing accidental exposure to first responders from these toxic chemicals. The Chameleon Chemical Suicide Detection Kit offers police, EMS and first responders a field-configurable, low-cost, easy-to-use, hands-free solution when encountering a chemical suicide.
Emergency communications leader Cassidian Communications, an EADS North America company, has released the latest version of its next generation (NG) 9-1-1 call processing solution, Sentinel Patriot. The Sentinel Patriot 3.1 service pack (SP) 1 solution provides twelve significant enhancements that improve the flexibility, usability, configuration and security of the product and increase interoperability with third-party systems.
The city of Houston has deployed Firetide's high-performance wireless mesh network as part of a Homeland Security-funded initiative to improve public safety in the downtown area. The network is a communications foundation that connects IP video cameras, located at 134 traffic intersections, allowing first responders in Houston to centrally monitor activity in the downtown area from a command center 24 x 7.
Pryme Radio, an industry leader in professional quality two-way radio accessories, is joining forces with Hearing Components to enhance the comfort and performance of its communication equipment with the addition of patented Comply Foam tips.
In May, the Federal Communications Commission (FCC) commissioned a study in conjunction with the Emergency Access Advisory Committee (EAAC) to determine how callers with disabilities interacted with 9-1-1. The report is now available for download, as is an analysis of it from Rave Mobile Safety.
The trade association originally founded as the 9-1-1 Industry Alliance (9IA) has announced its expanded role and new organizational name. The 9-1-1 Industry Alliance is now the Industry Council for Emergency Response Technologies, iCERT.
The Association of Public-Safety Communications Officials (APCO) International has announced the appointment of Derek K. Poarch as executive director. Poarch comes to APCO International with more than 30 years of public safety experience, and demonstrated leadership in law enforcement and federal telecommunications policy.
Until recently, access to database systems has been limited to mobile data terminals in officer’s cars. But now, officers are able to access information from anywhere in the field - either on their RIM BlackBerry smartphones with PocketCop or their laptops with InterAct Mobile. This eliminates the added time of going through a dispatcher from the car radio. PocketCop on a smartphone has the added advantage of being accessible when the officer is outside of the vehicle.
Application allows agencies to access critical data on a mobile device. Public safety personnel can access records, images, and dispatch information on a smartphone or iPad using a new software application from Spillman Technologies. The Spillman Touch application allows users to see critical alerts, outstanding warrants, and warnings in situations where desktop or laptop computers aren't accessible, such as on motorcycle patrol.
Alabama emergency management officials used the Incident Command System in responding to the April 27 outbreak of storms and tornadoes that devastated many communities. On that day, 62 tornadoes swept through the state. All 67 Alabama counties have participated in ICS training, according to the Alabama Emergency Management Agency. More than 70 emergency managers from Alabama have attended the ICS course at EMI in the last five years and many more have been trained in classes held in Mobile,...
The FireWhat Inc. and Pusher teams have launched the FireWhat iPhone app in the Apple App Store. The FireWhat App puts critical incident information into the palm of the wildland firefighter's hand. Today's firefighters receive little to no information prior to arriving at the scene of a wildland fire, but with the game-changing FireWhat App, fire information, maps, reference guides and calculators are at the first responder's fingertips.
The emergency communications network supporting more than 267,000 residents in the city and county of Durham, North Carolina is now one of the most technologically advanced and reliable in the United States. Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, and the City of Durham announced the deployment of North Carolina's first next-generation 9-1-1 (NG9-1-1) network. Activated in July, the new system provides the Durham Emergency...
General Dynamics C4 Systems' new Pathfinder handheld radio solves the global challenge of maintaining secure voice, data and video communications for first responders and military personnel working in areas where the local network infrastructure is destroyed, overloaded or nonexistent. The Pathfinder radio allows up to 32 radio users to communicate one-to-one or one-to-many as a single network, and individual networks can also link together for even greater coverage.
PowerPhone, Inc., a leading provider of 9-1-1 call handling systems, has been awarded a "gold" Connecticut Quality Improvement Award (CQIA) Innovation Prize for their flagship Total Response system, which combines 9-1-1 dispatcher training, tools and accreditation.
Nashville Emergency Communications Center enhances the call taking process with citizen medical, personal and operational data while reducing call times. Learn how the Nashville ECC does it with their Smart911 program. A tuition-free, 45 minute program is available online now.
TriTech Software Systems, a leading provider of Public Safety and Medical Transportation software solutions, has announced its acquisition of VisionAIR, a privately held company that specializes in providing mission-critical Computer-Aided Dispatch, Law and Fire-EMS Records Management, Mobile, Jail Management, Civil Processing and multi-agency data sharing solutions to public safety agencies primarily for the mid-tier market.
Grants Pass Department of Public Safety and Josephine County 9-1-1 Agency (OR) have partnered to replace antiquated dispatch and records management systems with modern technology and integrated solutions from a leader in public sector software. The partnering agencies signed a contract to license New World Systems' Aegis Suite of Public Safety software on the Microsoft platform. The new software will increase efficiency, improve communication and enhance the effectiveness of officers in the...
Immediately following the attacks of 9/11, nearly 100 trained search dogs and their handlers- enlisted from 18 U.S. states - were deployed by FEMA to join the rescue efforts at the World Trade Center in New York and the Pentagon in Washington, D.C. Alongside firemen and other teams sorting through the debris, the dogs worked tirelessly around the clock to locate survivors in the rubble - images of which deeply intrigued Dutch photographer Charlotte Dumas as the events unfolded in the news...
At the APCO conference in Philadelphia last month 2012, C4i launched another innovation in the dispatch communications field. SwitchplusIP Command-Center LT is exactly the same IP-based, feature rich, interoperable control console as the SwitchplusIP master system, but condensed in a small, ruggedized container to be easily transportable.
ESi Acquisition, Inc. and the Vox Generation Group are pleased to announce the launch of the first new software product of their joint venture company, Boards Talk, LLC. Boards Talk powered by WebEOC introduces a direct "voice-to-machine" interface between the award-winning Interactive Voice Response (IVR) technology of VoxGen and WebEOC Professional from ESi, the most widely used crisis information management software in the world.
In honor of the tenth anniversary of September 11th, 2001, 9-1-1 Magazine presents a number of new features and also archival stories from our original coverage in 2001 and subsequent years.
The former Chairman & Vice Chairman of the 9/11 Commission along with other members of the National Security Preparedness Group which includes Tom Ridge, Frances Townsend, and Edwin Meese III have issued a Tenth Anniversary Report Card on the 41 recommendations of the 9/11 Commission Report.
A group of national public safety associations has released the results of a national survey completed by more than 1,000 first responders, emergency managers, public health officials and others on the front lines of emergency preparedness and response.
Over the past few weeks I have had a number of requests for clarification of the 9/11 Memorial Message and for a potential script for local use. Here is some general information. Thanks for your interest and participation. Begin the memorial by the sound of a tone, or by whatever message protocol is used by your agency. Then broadcast the following: This is (fill in the blank) requesting a moment of radio silence in honor of those individuals, both sworn and civilian, who made the ultimate...
The Northern California city of Lincoln (pop. 42,819, in Placer County) only has a budget to staff a single on-duty dispatcher at all times. It was up to that dispatcher - veteran telecommunicator Teri Leedy - to handle a major emergency last month when a leaking propane railcar caught fire. In addition to handling all of the incoming 9-1-1 calls, Leedy quickly notified the city’s police and fire departments, coordinated the response of surrounding agencies, and sent EMS units to treat a...
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, has announced a strategic partnership with GuideSTAR Technologies, Inc., which uses new and advanced software and decision-making techniques to produce powerful, real-time threat detection for public safety, law enforcement and fraud investigations.
The city of St. Louis is launching a new initiative to make one of its most violent districts, the 21st Ward, a much safer place through a combination of initiatives. The goal is to bring the residents together to fight against crime and take back their neighborhoods. The city will be supporting these efforts by providing high-tech crime-fighting tools such as funding the installation of state-of-the-art surveillance cameras in key locations and working directly with the community to...
Hitech Systems, Inc., an end-to-end public safety solutions provider and reseller of Emergency CallWorx, Inc., a leading provider of NG9-1-1 and incident management software for the public safety industry, announced today that it has been selected to supply its Next Generation E9-1-1 Call Taking and Mapping solution to the East Texas Council of Governments (ETCOG). The integrated, multi-agency solution will be locally hosted with regional deployments serving ten counties, including eighteen...
The Ozaukee County (WI) Sheriff’s Department flipped the switch to release the live Phoenix software suite to fulfill their public safety needs. Home to a population of 87,000 residents and 215 sworn officers, Ozaukee County is now utilizing Phoenix Computer Aided Dispatch, Law Enforcement Records Management, WDA Mobile, Citizen Services Program (CSP), and soon, Corrections Management Software.
New from the Law Enforcement And Public Safety Network, the Suspicious Activity Reporting system is a tool in the fight against terrorism for all local, county, tribal, state, Federal and military law enforcement officers. A tuition-free, 19 minute, DOJ/BJA-sponsored program is available online now. At the end of the no cost program a test and certificate for 1/3 CEU are available...
Organizations with computer and telecommunication equipment may be exposing workers to risk if they don't have correctly specified, anti-static carpet that meets recent industry safety standards, according to Staticworx, the country's largest manufacturer of electrostatic discharge (ESD) flooring.
The Center for Domestic Preparedness (CDP) in Anniston, Alabama is known for its realistic, emergency response exercises. Responders attending the Hands-On Training for CBRNE Incidents (HOT-I) course will now have an added level of realism thanks to a school bus CDP recently added to the simulated mass casualty exercise for each class.
Cisco has made significant enhancements to its 5900 Series Embedded Services Router (ESR) product line, including the availability of the Cisco 5915 Embedded Services Router and updates to the Cisco 5940 Embedded Services Router. The 5900 ESR series of high-performance, ruggedized routers optimized for mobile and embedded networks expands the capabilities of the Cisco Mobile Ready Net solution architecture - the Cisco vision for the network of the future that continuously adapts to allow...
The Automatic Crash Notification (ACN) Protocol for the Medical Priority Dispatch System (MPDS) puts emergency medical dispatchers first in response for treating people injured in vehicular accidents. Released as Protocol 34 in ProQA for the MPDS, the protocol designed by the National Academies of Emergency Dispatch (NAED) handles two services that vehicle telematics systems typically offer: Automatic Crash Notifications and in-vehicle push-button calls (also called SOS or mayday push...
In Motion Technology, a leader in mobile networking technologies that efficiently connect and manage equipment, information and people in the field, has announced that El Paso County Enhanced 9-1-1 Emergency Communications District is deploying the onBoard Mobile Gateway as the single communications platform to support a county-wide initiative that will improve situational awareness.
New World Systems improves emergency response for large and multi-jurisdictional 9-1-1 Dispatch Centers
New World Systems, a leader in public sector software solutions, offers a new enterprise solution that enhances communication and provides more access to information. The solution, Aegis Computer Aided Dispatch (CAD) Enterprise.NET, is highly reliable, highly scalable and easy to use, enhancing dispatch for Law Enforcement, Fire and EMS.
Using iPad mobile devices, emergency preparedness officials and first responders participating last month in the Federal Emergency Management Agency’s National Level Exercise 2011 (NLE-11) were able, for the first time, to make use of a new, science-based software tool from Sandia that allows them to view and modify accurate models of building damage and other post-event disaster effects.
Harris Corporation, an international communications and information technology company, has announced that its BeOn has become the industry's first solution to enable public safety subscribers on a cellular or public safety LTE network to talk to each other, exchange text messages and pass real-time location information to connected team members and the dispatcher's computer-assisted dispatch (CAD) system.
This Fall, BBC AMERICA unveils a major new 14-part observational documentary capturing the daily life-or-death dramas that take place in one of London's busiest Emergency Rooms. Filmed by a BAFTA-winning team, around the clock over 28 days, with 70 specially rigged remote cameras, 24 Hours in the ER tells the intimate, emotional stories of the patients needing urgent medical attention and follows up with those lucky enough to recover to hear of life post-ER.
At the 2011 Association of Public Safety Communications Officials (APCO) conference in Philadelphia, Federal Communications Commission Chairman Julius Genachowski announced his five-step action plan to chart the transition to Next Generation 9-1-1 (NG911) services. Working with the public safety community, carriers, manufacturers and other service providers, Chairman Genachowski's goal is to ensure that effective emergency response is a critical element of the broadband environment.
Tiburon has announced its newest public safety software offering, IQResponse, a suite of components that were designed and built from the ground-up to be fully integrated... In parallel with Tiburon's IQResponse product announcement, the company has also announced its first IQResponse client, the Lubbock, Texas Police Department.
Zetron's Advanced Communication (Acom) EVO radio dispatch console system has successfully completed TIA P25-based testing with Raytheon's P25net land mobile radio system. This demonstrates both manufacturers' commitment to interoperability, customer choice and open standards. It also demonstrates Zetron's continuing leadership in providing P25-compliant console systems.
TeleCommunication Systems, Inc. (TCS), a leader in highly reliable and secure mobile communication technology, and the Maryland Information and Network Dynamics (MIND) Lab at the University of Maryland, have announced a joint effort to harness technology innovation and academic expertise to build new public safety applications. The two organizations will work together to explore Next Generation 9-1-1 (NG9-1-1) NENA (National Emergency Number Association) i3-compliant technologies for...
NICE Systems honored the winners of its 2011 PSAPs' Finest Awards in a special presentation at the 77th Annual APCO Conference and Expo in Philadelphia, PA. Now in its sixth year, NICE’s PSAPs' Finest Awards recognize individuals for their exceptional performance and contributions to public safety communications. Each year, winners are selected in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the Year.
Intermountain Healthcare in Salt Lake City, Utah recently received the first of five Grand New helicopters with a US-certified emergency medical service interior designed by Spectrum Aeromed. The customized EMS interior for IHC's Grand New helicopter features a state-of-the-art single-patient stretcher platform, a secondary foldable and stowable patient stretcher, as well as comprehensive advanced life support packages comprised of medical oxygen, suction, compressed air and an electric...
The city of Oxnard, California Fire Department will deploy Emergency Technologies, Inc. (ETI) Visual Fire, a Fire Records Management System (Fire RMS), which will provide responders with access to mission critical data that will help improve firefighter safety and increase efficiency and effectiveness in federal and state reporting requirements. ETI will begin implementing Visual Fire later this year as part of a comprehensive public safety software modernization effort. Visual Fire will...
PowerPhone, Inc., a leading provider of emergency communications training and technology solutions, has been awarded by the US Patent and Trademark Office patent number 7,978,826, entitled "Response Advisor for a Call Handling System." The embodiment of the patent, PowerPhone's Total Response Computer Aided Call Handling (CACH) software, is an application which provides a series of scripts for use by 9-1-1 dispatchers to standardize the emergency call intake process and compile, into one...
On June 9, 2011, Synergem Emergency Services successfully routed the Nation's first end-to-end call through an Emergency Services IP Network (ESInet). Synergem's ESInet meets the Detailed Functional and Interface Standards for the NENA i3 Solution recently approved by the National Emergency Number Association (NENA). The end-to-end call originated in Winston-Salem, NC on WindStream's Public Switched Telephone Network (PSTN), and was delivered through a Session Initiation Protocol (SIP) trunk...
Pepro LLC, a leading manufacturer of shielded enclosure systems for stationary and mobile applications, has announced its latest wireless controlled directional antenna mount. The lightweight all-aluminum Pan & Tilt design features a 60 degree of pan range and a 10 degree of tilt range completely operable through a rugged, watertight handheld wireless controller.
Communications International, Inc., a leading systems integrator of wireless voice, data and network technologies, has been awarded the contract for the city of New Bern's new Digital P25 Public Safety Radio Network. The new turnkey simulcast 700/800 MHz P25 radio system, slated for completion in mid-2012, will provide New Bern first responders with enhanced radio coverage, improved safety features and interoperable communications. Additionally, the new radios will operate with local and...
Will County 9-1-1 in Illinois has deployed Exalt microwave backhaul systems to connect its new Public Safety Answering Point/dispatch center in Bolingbrook, Illinois with a regional switching center approximately 13 miles away. Bolingbrook PSAP dispatches emergency police and fire calls supporting the community’s 73,000 residents.
Rapid Notify, Inc. has been selected by the Guernsey County Emergency Management Agency in Cambridge, Ohio to provide mass notification services. The Rapid Notify system enables Guernsey County public safety officials to contact over 40,000 area residents in the event of an extreme emergency situation.
As we approach the 10th anniversary of the attack on America, it occurred to me that some special remembrance was in order. I started the ball rolling on this in NC, but it's something that we can get going nationwide. At 0959 hours - the time most closely associated with the collapse of the first tower at the WTC - I am asking that all public safety agencies sound an alert tone and request a moment of silence in memory of the brave Americans who lost their lives that day.
Midian Electronics now offers voice scramblers compatible with Icom’s UT-109 and UT-110. Midian's VS-1100 (Icom UT-109 compatible) is capable of matching any of the 32 codes used by the Icom UT-109. Midian's VS-110 (Icom UT-110 compatible) matches the 1020 code combinations (4 groups and 255 codes). These scramblers are available as a wire-in module or as plug-in modules for Motorola, Kenwood, Vertex and Icom radios.
Cassidian Communications, the market leader in public safety communications solutions and an EADS North America company, and Avaya, a global leader in business communications and collaboration solutions, have entered into a strategic agreement to develop next generation (NG) National Emergency Number Association i3 (NENA i3) standards-based solutions focused on national public safety requirements.
The Police Department of the City of Maumelle, located in Central Arkansas and a neighboring town to Little Rock, has gone live with their new TriTech Software System's dispatch, records, and other applications.
CoreLogic Introduces Natural Hazard & Parcel Data Product to Improve Local Emergency Planning & Response Efforts
CoreLogic. a leading provider of information, analytics and business services, has introduced a new offering that will help emergency responders and local governments improve their emergency planning, preparedness and response efforts in the event of a natural hazard. The new offering from CoreLogic bundles the company's detailed natural hazard geospatial data, risk models and comprehensive parcel database to provide city and county officials a more accurate picture of potential hazard...
Officers at the Rosenberg Police Department in Texas will gain access to records and images and have the ability to search for data, view dispatched information, and receive call assignments from the field using the new Spillman Touch application.
Whether you call it upfitting, remanufacturing, retrofitting, upgrading, customization or re-purposing, Mobile Concepts has options to cost effectively enhance your current motorized vehicle, trailer, shipping container or tractor trailer. Such is the case with a 2005 LDV mobile command the company upgraded. By simply taking advantage of Mobile Concepts' upgrade services, Baltimore County Maryland will extend the life of their command, reduce downtime and significantly cut spending.
Intrado Inc. has announced a special next-generation 9-1-1 (NG9-1-1) services offer to help public safety answering points (PSAPs) respond to citizen expectations and better protect lives and property. Public safety agencies now have a flexible, fast and cost-effective solution to launch NG9-1-1 in their communities - the Intrado Advanced 9-1-1 JumpStart bundle. With the JumpStart bundle, PSAP directors can, for the first time, decide how and when to implement NG9-1-1 services that meet...
Cassidian Communications has announced the successful deployment of its Self-Registration Portal (SRP) by numerous U.S. public safety operations utilizing The Communicator! NXT, GeoCast Web and REVERSE 911 notification solutions. Use of the web-based SRP enables clients to gather contact information such as cell, VoIP and unpublished numbers from local residents, expanding the reach and effectiveness of these critical notification systems beyond existing 9-1-1 databases, which currently...
The Priority Dispatch Corp. (PDC) offers a new consulting service that can boost the quality of your center's emergency dispatch performance. National Q provides reliable and authoritative quality assurance case review for Medical Priority Dispatch System (MPDS) clients. The process is aligned with National and International Academies of Emergency Dispatch (NAED/IAED) emergency dispatch standards.
C4i has welcomed an upgrade of their interoperable communications system with the release of SwitchplusIP Version 9.0. As part of C4i's commitment to incorporate new technologies into our SwitchplusIP baseline, the engineering team has been working on further advancing and refining console interactions with digital radio networks. The real advancement of Release 9.0 stems from the introduction of the P25 interface for Command Center LT and Mobile-Dismount platforms.
Worcester Polytechnic Institute, a leader in the development of technology for safeguarding the lives and health of first responders, will host the sixth annual International Workshop on Precision Indoor Personnel Location and Tracking Technology Aug. 1-2, 2011. Sponsored by the Department of Homeland Security Science and Technology, the sixth annual workshop will feature live demonstrations of location and tracking technologies and keynote speakers from NASA and Qualcomm.
A new online resource site, Emergencymanagementdegree.com, was prepared by Audrey Banks in 2011 with the intent to help students who are interested in taking up a course in emergency management and disaster management. "One of my friends was looking on internet for information on the various courses available in emergency management," said Audrey. "While helping him, we collected a lot of info on the various types of courses in emergency management and the colleges and universities that...
VisionAIR, provider of the integrated Public Safety Suite of software, announces its newest client, Iowa County Sheriff's Office in Wisconsin. Located in Southwest Wisconsin, approximately 40 miles west of the capitol city of Madison, Iowa County covers 763 square miles. The integrated public safety system consists of products from VisionAIR's Public Safety Suite, including Computer-Aided Dispatch (VisionCAD), Records Management System (VisionRMS), Mobile Data application (VisionMOBILE) with...
In the tough economy, both the public and private sectors find themselves having to do more with less, without skimping on security. Fortunately, recent advances in physical security systems are helping to increase their safety and flexibility while decreasing cost. Take, for instance, the Garfield County Emergency Communications Authority which serves the emergency needs of 13 jurisdictions in the Colorado County, by supporting all types of citizen emergency 9-1-1 calls with dispatch...
When a disaster occurs, the government becomes quickly over-burdened with requests to handle simple emergencies - emergencies that every one of us should be able to handle on your own... Neighborhood Preparedness Solutions has launched a complete and thorough online source of information dedicated to the Immediate Responders' individual efforts. The goal is to encourage participation throughout community neighborhoods as well as to gain the cooperation within local government.
Intrado Inc., a leading provider of 9-1-1 technology solutions, has announced products designed to provide safe and stable transition to advanced next generation 9-1-1 functionality... Intrado's i3 product suite includes a broad range of premise-based and fully managed public safety solutions that align with most commonly used industry standards. New products include premise-based and hosted Positron VIPER call processing equipment and managed and secure emergency services IP network (ESINet)...
The 9-1-1 Industry Alliance (9IA) has joined with the IJIS Institute and an array of organizations involved in justice, public safety and homeland security to jointly harness the expertise of industry in working toward improved public safety and emergency services. As a member of the IJIS Institute's Alliance Partner Program, 9IA will collaborate with key practitioner organizations, national associations, other non-profit organizations, and universities.
TriTech Software Systems, a leading provider of public safety and medical transport solutions, announces that Dane County has signed a contract for its VisiCAD computer-aided dispatch (CAD) and VisiNet Mobile data solutions...
Herman Miller, Inc., along with Yves Behar and fuse Project, has been rewarded for challenging conventional work seating design by the 2011 International Design Excellence Awards (IDEA). Sponsored by the Industrial Designers Society of America and publicly announced on June 30, 2011, the program’s jury recognized the SAYL family of seating with a Silver IDEA award in the category of "Office & Productivity." The ergonomic, high performance, frameless seating solution is the first chair design...
Midian Electronics now offers the PR-10 and SVR-1 simplex repeater makers. The units record incoming audio based on COR or VOX detection and then retransmit the audio when COR or VOX drop. The PR-10 offers selective repeat in 2-Tone, DTMF, 5-Tone or Pulse Tone to only retransmit validated pages for applications such as rural fire departments receiving 2-Tone pages.
Public safety agencies in Tompkins County (NY) are using new Spillman software to access call information from the field and share critical law enforcement data with other local and state agencies. Using Spillman's Mobile software, field personnel have the ability to access dispatch information immediately without relying on radio communication. Spillman's Mobile Voiceless CAD module enables personnel to view updated call information on their laptops as it is entered by dispatchers, while...
The Firefighters Support Foundation’s newest free training program, Public Information Officer: Roles and Responsibilities, is now available. The program consists of a 35-minute video program and an accompanying 45-slide PowerPoint presentation about this not well-understood but vital function.
NICE Systems Ltd. has introduced NICE Situator for public safety. The solution builds on NICE's leading Situation Management capabilities in the security sector to help public safety operations enhance emergency preparedness, improve situational awareness and streamline incident response.
Magnatag's PlanView multiple track cabinets hold up to 10 sliding magnetic steel whiteboards, maps and bulletin panels, turning an ordinary wall into a flexible, easy to use visible Emergency Information Center.
A 15-year veteran Chicago police-fire dispatcher was killed early Sunday morning as she drove home from work, after her car was struck broadside by a vehicle being chased by Chicago police officers. Marciea Adkins, 42, died at a hospital shortly after the crash, according to Office of Emergency Communications executive director Gary Schenkel. He said comm center personnel were "shocked and deeply saddened" to hear of Adkins' death.
Creative agencies share some alternative strategies for immigration law enforcement in this LEAPS.TV program. A no cost, 57-minute web program, Immigration Law Enforcement: Beyond 287(g) and Secure Communities is now available on LEAPS.TV.
Raytheon Company RTN has been awarded the first competitive Public Safety Long Term Evolution (LTE) contract in the nation, as well as the first contract under the Broadband Technology Opportunities Program (BTOP), for recipients of the FCC 700 MHz Broadband Waiver.
SpectraRep LLC, an advanced solutions provider for emergency communications, announced that its IncidentOne technology was used to support video and file sharing among multiple agencies during the July 4th festivities in northern Virginia and on the National Mall. IncidentOne, a state-of-the-art, wireless emergency communications solution, delivered operational and crisis incident data to mobile emergency management command centers and police cruisers positioned around northern Virginia and...
Cassidian Communications has announced the successful use of its emergency notification technology, specifically The Communicator! NXT emergency notification system, during the Federal Emergency Management Agency's National Level Exercise the week of May 16-20. This high-level event, conducted in accordance with the National Exercise Program and Department of Homeland Security guidelines, simulated a catastrophic earthquake along the New Madrid Seismic Zone, validating the independent and...
The Highland Park (IL) Police Department is now offering residents a much more convenient and cost effective online alternative to filing a police report in person for minor offenses. Using solutions from New World Systems, the leader in public sector software, and Coplogic, Inc., the Police Department's Online Citizen Reporting System is improving the use of officer time and ensuring all stolen property is accurately reported and tracked.
Esri has launched a new enterprise licensing program designed to make acquiring Esri technology easy and affordable for small public safety agencies. The Small Public Safety (SPS) Enterprise License Agreement (ELA) gives fire, law enforcement, corrections, probation, and emergency management departments the same benefits that larger organizations have realized from traditional Esri ELA programs. Created for agencies in the United States serving populations of 100,000 or fewer, the SPS ELA...
Matrox Graphics Inc. has unveiled its Matrox Avio Series, a new line of fiber optic KVM extenders for graphics intensive design and visualization applications within the government, military, and other markets. The KVM extender transmitter/receiver pair enables users to secure the host computer in a call or operations center's climate-controlled machine room by capturing the system's I/O functionality and extending it up to 1000 meters over a single fiber optic cable.
A new group that has been created on Facebook to raise awareness of violent assaults in England hopes to gained attention in both political and public safety circles. The group, called ONE PUNCH CAN KILL, was created by British writer John Mansell, whose son died last April due after suffering brain damage when he was severely beaten in an unprovoked assault.
Surely an emergency dispatcher's worst nightmare is handling a call involving their own family. Illinois 9-1-1 Dispatcher Tracy Wilson experienced just this on June 17th when she took a call for a water rescue at the Rock Cut State Park after a canoe tipped over. After handling the call and getting rescuers on the way, Wilson received a cellphone call informing her that the victim was her son, 17-year old Mitchel Krause. He had been in the canoe when it tipped over on Pierce Lake and was...
The 9-1-1 Resource Center, sponsored by the United States Department of Transportation, National 9-1-1 Program has a project underway to develop consensus-based universal guidelines to serve as the basis for a 9-1-1 statewide program assessment process. The National 9-1-1 Assessment Guidelines are now available for public comment on the 9-1-1 Resource Center. Comments received will be considered prior to the release of the final guidelines.
Emergency communications leader Cassidian Communications and Greater Harris County 9-1-1 Emergency Network have announced the successful advanced text messaging trial using the company's next generation 9-1-1 emergency response call processing platform, VESTA. The trial involved the receipt and processing of text messages from within the Houston area. Although the general public believes the capability for short message service (SMS) also known as text messages to 9-1-1 should be available...
RadioMobile's turnkey installation of its newest offering IQ CAD Security dispatch software marks a new milestone in its quest to provide end-to-end dispatch and tracking solutions to public safety, security & fleet management operations. Providence Health & Services, Oregon region's Security services division uses "IQ Secur-CAD" towards dispatch, tracking and management of security personnel with affiliated hospitals and clinics. The software utilizes Microsoft SQL Server over a...
Pacific Interpreters Partners with First Contact 9-1-1 to Improve Language Access for 9-1-1 Call Centers
Pacific Interpreters, Inc., a leading provider of over-the-phone interpreting for Healthcare, Government, and Business Markets, has announced a strategic partnership with First Contact 9-1-1, a well-known supplier of high quality education and training programs to public service agencies, to improve language access for 9-1-1 Call Centers.
Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, has acquired Contact One, a leader in integrated 9-1-1 geographic information system (GIS) data management solutions for public safety.
The Association of Public Safety Communications Officials (APCO) International has awarded both Salt Lake Valley Emergency Communications Center (VECC) and City of San Luis Obispo Communications Center with the prestigious Horizon Award for their proactive technologic achievements within the communications center and the public safety industry. APCO's Horizon Award recognizes the technological advancements of communications centers across the nation with the enhancement of voice and data...
Rave Mobile Safety, a leading provider of safety software solutions including Smart911, has announced that the Nashville Emergency Communications Center is the recipient of The IACP/iXP Excellence in Technology Award, in the Excellence in Law Enforcement Communications and Interoperability category. The category recognizes implementations of technology that improve mission critical voice communications, interoperability, as well as information and data sharing solutions.
911-Inc., a leading provider of emergency call handling software and networking solutions has expanded its QuickResponse emergency call handling solution to include a Limited Edition version of the software for smaller PSAPs. New QuickResponse-LE provides affordable, IP based call handling solutions for small PSAPs
Cassidian Communications Provides Gaston County, N.C., 9-1-1 Center with Emergency Call Processing Solution
Cassidian Communications has implemented its next generation 9-1-1 (NG9-1-1) Sentinel Patriot call processing solution within the Gaston County, N.C., Police Department 9-1-1 Communications Center via communications solutions integrator, Wireless Communications. The cost-effective and proven NG9-1-1 call processing solution, Sentinel Patriot , now supports Gaston County 9-1-1. No single point of failure and redundant servers ensure 9-1-1 calls are answered efficiently.
Zetron, a leading provider of mission-critical communications solutions worldwide, is unveiling its new MAX Call-Taking system at the National Emergency Number Association (NENA) conference and trade show in Minneapolis, MN, June 18-23, 2011. MAX Call-Taking is one of Zetron’s MAX Solution family of products, which includes the recently released and well-received MAX Dispatch System.
The Association of Public Safety Communications Officials (APCO) International's popular call-taking software recently underwent a rebranding. Now known as 9-1-1Adviser; the easy-to-use software interfaces with agencies' current Computer Aided Dispatch systems or stands alone to provide practical instructions for public safety telecommunicators.
ProQA Paramount marks a significant point in the advance of PDC software. Released this year, ProQA Paramount is more than the next step up the mountain in a long line of Priority Dispatch Corporation software used in more than 1,500 control rooms worldwide.
CalAmp Corp., a leading provider of wireless products, services and solutions, has announced the availability of the Harrier-900 multimode wireless router, the first programmable digital communications device to combine both licensed and unlicensed 900-MHz-range radio spectrum capability. The Harrier-900 is ideally suited for mission-critical operations in public safety and other markets.
A no cost web program features a SWAT/Quick Response Team call-out for a barricaded gunman. The program covers snipers, negotiators, command post set-up, tactical communications, mapping, and video/photography. This program will be available at no charge for the next two weeks
The National Emergency Number Association (NENA) has praised Senator Amy Klobuchar, along with Senate Commerce Committee Chairman Jay Rockefeller and Ranking Member Kay-Bailey Hutchison for working together to include support for Next Generation 9-1-1 in the SPECTRUM Act
9-1-1 Reality Training Station was created by Sue Pivetta and a team of educators and simulation experts around the "realities" of lab and classroom training and learning. Following her passion for simulation as an effective adult learning experience, Sue and her team combined the ability to practice multitasking, call taking, radio dispatching with a wide array of learning and instructional tools.
The SAYL chair from Herman Miller, Inc. was recently named Product Design of the Year from the 2010 International Design Awards (IDA) jury... SAYL is the first chair with a 3D Intelligent suspension back. This full-suspension back is literally frameless, offering no hard edges; this lets the chair adapt to a person's unique shape and movements, giving proper support all the while.
The future has arrived at the Yurok Reservation in Northern California. Historically the entire reservation, including every public safety agency, were forced to share a single T1 line causing communications bottlenecks and slower than dial-up connections. Now, the Yurok community has a dedicated public safety line in order to access criminal databases and will soon have the ability to conduct live video training with their fire fighters, support clinics that can perform virtual...
The counties of Southern Illinois have selected NG-911, Inc. of Williamsburg, Iowa, as the integrator for the Next Generation 9-1-1 project. The Next Generation 9-1-1 project has been a long time coming as about 25% of homes no longer have landlines, they only have cell phones.
Early in 2008, Ventura County Health's emergency preparedness specialist Steve Johnston approached Information Station Specialists (ISS) with a set of needs that ultimately led to the birth of a new means of reaching the public with health and safety information during a crisis. The RadioSTAT Portable Emergency Advisory Radio Station was designed through this public/private collaboration to be used in conjunction with portable road signs that instruct motorists to tune to a special AM radio...
Send Word Now, a worldwide leader in emergency notification and incident management services, has become a member partner of City Security and Resilience Networks (CSARN), the award winning global business security advisory service. CSARN is a not-for-profit business membership group dedicated to promoting staff safety and organizational resilience. CSARN was recently awarded "Business Continuity Initiative of the Year" by its industry peers.
York County's mobile command and control system enhances situational awareness and operational efficiency while increasing officer safety. Off-the-shelf hardware, radio interoperability and GPS-enabled real time updates are only a few of the highlights. This program focuses on the operational and technical aspects of the Quick Response Team's use of advanced communications technology in their operations using a barricaded gunman scenario to demonstrate the capabilities of the system.
The Higgins & Langley Memorial and Education Fund Awards Committee is proud to announce the 2011 Higgins & Langley Memorial Awards in Swiftwater Rescue, which recognize excellence in the field of flood and swiftwater rescue. The awards will be presented on Friday, June 3, 2011, at 7:30 PM, at the annual National Association for Search and Rescue (NASAR) conference...
The Travis County Sheriff's Office has adopted the EmFinder's EmSeeQ wearable locator system that uses cellular technology to quickly locate individuals who are prone to wandering due to cognitive disorders, such as Alzheimer's disease or dementia. Travis County is the first Texas agency to adopt the EmSeeQ system to upgrade its search and rescue technology for locating wandering and lost persons
Don't miss out on an opportunity to nominate someone for a PSAPs' Finest Award. Nominations close on June 1st and can be submitted online... In its sixth year, PSAPs' Finest is an annual Public Safety awards program that recognizes individuals for their outstanding contributions to public safety communications. Awards are presented for Telecommunicator, Line Supervisor, Technician, and Communications Center Director of the Year.
911Lifeline, in partnership with Dr. Lora Reed, announces the first of a series of workshops on leadership and organizational behavior in the PSAP.
Earth Networks, the provider of WeatherBug products and services and operator of the largest weather observing and lightning network, announces that it will be presenting the Earth Networks-WeatherBug 2011 Atlantic Hurricane Season Forecast webinar. To help prepare for what the WeatherBug Meteorology Team expects will be an above-average hurricane season, this webinar offers the ability to learn more about weather predictions for the upcoming season and how the forecast may impact various...
Tripp Lite, a world-leading manufacturer of power protection and connectivity solutions, has introduced two new Cat6 Patch Panels with unique form factors. The addition of these models provides new durable, convenient, space-saving possibilities for cable management. Both of the new patch panels are TAA-compliant, meeting the requirements for GSA schedule purchases.
If you are an emergency Dispatcher, we know you've heard some crazy calls and we want to hear about them! WORLD'S MOST RIDICULOUS 911 CALLS is a new TV show that dissects one of a million crazy, non-emergency 9-1-1 every week and asks the question everyone wants the answer to: WHAT were these callers thinking?!
Eventide has announced that Avtec, Inc. has certified Eventide's communications logging recorders for integration with the Avtec Scout VoIP console system. Certification was achieved upon successful completion of interoperability testing at Avtec's product integration testing facility.
OEM Micro Solutions, a leader in mobile electronic systems for public safety agencies, has announced a new multi-year agreement with the Detroit Police Department for their Mobile Tactical Computer, the MTC-3+. The Detroit Police Department, which has begun phasing in the MTC-3+, adopted the technology as the standard computing platform for all of its patrol vehicles.
Hurricane Seminar Will Look at 2011 Season Predictions and Offer Enterprise-Level Preparedness Solutions
In advance of the 2011 hurricane season (which begins June 1) ImpactWeather, Inc., with sponsorship support from MIR3, will present The 22nd Annual Hurricane Seminar for Business and Industry: Innovation, New Techniques and What to Expect in 2011. Taking place Tuesday, May 24, at the Hilton Houston Hobby Airport from 7:45 a.m. until noon, this year’s lineup will educate business and industry leaders on how to get, and stay, prepared for the hurricane season.
PowerPhone, Inc., a leading provider of 9-1-1 emergency call handling systems, has announced the appointment of Gary S. Moore, Dr.P.H., as its Director of Training. Dr. Moore comes to PowerPhone from Judge Med, formerly the Training Education and Certification Centers for cardiovascular surgeons, where he served as the eLearning Director, delivering interactive, multimedia-rich online training programs to major pharmaceutical firms and medical manufacturers.
Xplore Technologies Corp., a respected leader and pioneer of next-generation rugged tablet PCs for domestic and global markets, has announced the launch of its new family of Xtreme Tablet computers. Representing the fifth generation of its iX104 line, the iX104C5s are believed to be the industry's most powerful, rugged, and sunlight-readable PCs ever developed.
Panasonic Solutions Company, provider of collaboration, information-sharing and decision-support solutions for government and commercial enterprises, announces the Toughbook 53, a 14" High Definition LED display, semi-rugged notebook. Starting at only 5.6 pounds and delivering up to 10 hours of battery life, the Toughbook 53 provides a highly reliable and versatile device that delivers high performance computing.
Founded by a deputy fire chief with 26 years of first responder experience, ELERTS is building a smartphone/tablet-based emergency alert system that turns citizens into assets for first responders - and gives first responders vastly better tools with which to communicate.
APCO's Women in Public Safety Communications Leadership Conference was held on April 13-14 in Orlando, Fl. The conference is an opportunity for women in public safety industry leadership positions to connect and become resources for each other. During the two-day event, speakers focused on career development and national public safety issues.
Sensear SM1x Ear Muff devices were used at the San Diego Chargers game to deliver a total communication solution for the senior police officers in charge. The devices were connected to their Motorola two way radios and synced to their Bluetooth cell phones and were worn throughout the game as an integral component of the police officers communication equipment.
In a time when 9-1-1 agencies are clamoring for more training with less money 9-1-1 Magazine is proud to announce that high quality 30 and 60 minute training programs produced by the Law Enforcement And Public Safety Network (LEAPS.TV) will be available without cost and without registration on the 9-1-1 Magazine video portal.
Intrado Inc., a leading provider of 9-1-1 technology solutions, has announced an agreement to provide emergency communications services to Atlanta-based regional wireless carrier SouthernLINC Wireless, a Southern Company. Under the terms of the agreement, Intrado is providing SouthernLINC Wireless with a broad suite of value-based solutions, including wireless Phase I and Phase II services that help 9-1-1 centers determine a caller's physical location.
L.R. Kimball, one of the nation's leading providers of architecture, engineering and communications technology services, is pleased to announce that Jeremy L. Smith has been promoted to Senior Consultant for Next Generation 9-1-1 (NG9-1-1) Networks and Security. Mr. Smith joined L.R. Kimball in 2009 as a Senior Cyber Security Consultant in charge of the company's cyber security offerings. He will continue to be based in San Diego, California.
The Colorado Springs (CO) Police Department has signed a contract to license New World Systems' Aegis Suite of Public Safety Software on the Microsoft platform to replace a legacy system that no longer meets the Department's needs. The new solution will help the Police Department increase efficiency by eliminating redundant data entry and improving information sharing capabilities.
Formal ratification of the NENA i3 standard is urged for optimum public safety communications performance and interoperability. 911 Datamaster, Avaya, Cassidian Communications, Digital Data Technologies (DDTI), GeoComm, RedSky Technologies, Solacom and TeleCommunication Systems demonstrate unprecedented collaboration in support of standards-based public safety technologies
Public safety emergency communications have never been on the threshold of greater change than they are today. PSAPs, both large and small, are now preparing for Next Generation 9-1-1 to keep up with the rapidly evolving world of mobile, multimedia and IP communications. This ground-breaking resource guide discusses what you need to look for in a new recording and quality assurance system to meet the challenges arising from Next Generation 9-1-1.
E TIP, Inc. announces the ET-850 Universal Locking Slide Mount for ICOM mobile radios (Made in the U.S.A.) E TIP says the ET850 assists organizations with the operation and maintenance of communications hardware. Mobile Radio Lock Security is of critical importance when deploying mobile radios and other mobile technology to the field and the three most important features to managers are...
Further extending the usefulness of the NEXEDGE brand, Kenwood has released a new 5 Watt UHF/VHF portable, the NX-220/320, that is a full ten percent smaller than prior models, retaining the ultra rugged features including compliance with MilStd 810 and IP54/55 protocols while offering the flexibility of a non-display model for those users who do not need to display talk groups or channels.
The Radio Waves IceGuard antenna heater system solves an issue that wireless operators and other microwave link users have been challenged with each winter. As challenging as it has been, until now any solutions where marginal at best. Radio Waves, The Leader in Microwave Antenna Innovation is delighted to offer a very innovative solution to this annual operator night mare. Imagine no more paths dropping in the middle of the night due to ice and snow accumulation on the antenna radome, no...
Matrox Graphics Inc. has announced a new software release for the Matrox Extio F2208 dual-monitor and Matrox Extio F2408 quad-monitor KVM extenders. The comprehensive package enables a variety of new multi-display configuration opportunities that includes support for two PCIe interface cards, main units and Extio F2408E Expander boxes to drive up to 16 displays - plus keyboard, mouse, audio and up to eight additional USB 2.0 ports - at a distance of up to 1 km from a single PC.
The Kenwood TK-5210G/5310G/5710G portables and TK-5810G mobile all feature dramatic memory expansion, making them ideal for larger systems, with up to 1,024 channels and 100 Zones and ensuring a fast 3 second micro boot time at power up. In addition to IP 65 and 67, these G-Model portables meet the IP 68 standard for maximum tightness against dust and water as well as water immersion for up to 2 hours.
Intrado Inc., a leading provider of 9---- technology solutions, has teamed with the Miami-Dade Police Department to begin the transition of one of the largest emergency communications centers in the United States to the next-generation of 9-1-1.
Verint Systems Inc. has announced a series of enhancements to its Impact 360 for Public Safety Powered by Audiolog software, the company's most robust workforce optimization solution specifically designed to enhance accuracy and performance in today's Next-Generation 9-1-1 emergency communications and public safety command and control environments. With these enhancements, the company is introducing robust incident reconstruction capabilities and support for a host of new requirements...
L.R. Kimball, one of the nation's leading providers of architecture, engineering and communications technology services, is pleased to announce that Sharon Counterman, former Deputy Director of the Greater Harris County (GHC) 9-1-1 Emergency Network, has joined its team as Delivery Manager, Texas. Ms. Counterman assumed her new responsibilities on March 28, 2011 and will be based out of L.R. Kimball's Southlake, Texas office.
"Today the National 9-1-1 Education Coalition announces a new resource for everyone across the nation," stated Gregory Rohde, Executive Director of the E9-1-1 Institute. "We encourage you to visit www.know 911.org for ideas on what you can do for National 9-1-1 Education Month."
The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA"), National Academies of Emergency Dispatch (NAED), 9-1-1 For Kids, and the Congressional NextGen 9-1-1 Caucus, will present the City of Aurora Public Safety Communications Department of Aurora, Colorado with the Outstanding 9-1-1 Call Center...
The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA"), National Academies of Emergency Dispatch (NAED), 9-1-1 For Kids, and the Congressional NextGen 9-1-1 Caucus, will present George Heinrichs of Longmont, Colorado with the Industry Professional Award as part of the 8th annual "9-1-1 Honors...
The City of Kennedale Texas is collaborating with Chamber of Commerce member FWT, LLC in the construction of its 9/11 Memorial to commemorate those who lost their lives during the World Trade Center events, and the subsequent search and rescue operations. When it became known the Port Authority of New York was accepting applications from communities across the United States for recovered portions of the WTC for use in memorials, Mayor Bryan Lankhorst and others within the city, contacted the...
Pryme Radio Products recently unveiled its arsenal of newest technologies at the IWCE Las Vegas earlier this month. All of the innovations introduced at the show are brand new this year, including two new additions to its award winning PRYMEBLU line, a wireless PTT adapter and a number of solutions for high-noise environments.
When Cherokee County (NC) 9-1-1 Communications needed a computer-aided dispatch (CAD) solution that was intuitive and easy to use, it turned to Spillman Technologies. "It is very conducive to how we dispatch, and it's user-friendly as far as running reports," said 9-1-1 Supervisor Janice Costello. "It uses very plain English so we don't have to try to interpret what the software is saying. The software speaks the dispatchers' language."
TeleCommunication Systems, Inc. (TCS), a leader in highly reliable and secure mobile communication technology, has been awarded a contract by the state of Tennessee to provide Next Generation 9-1-1 management and integration services. TCS is the first company in the nation to build a NG9-1-1 solution using a state's existing Internet Protocol network and to implement a flexible architecture that allows seamless interoperability with other vendors' products and services.
Los Angeles-based company, MobileTrec, has launched SafeKidZone, a mobile personal security network based on a mobile phone application that places a "Panic Button" on kids' cell phones which can rapidly connect to 9-1-1.
Want to Improve the Quality and Performance of Your Communications Center? The development of Next Generation 9-1-1 and soon-to-be introduced Quality Assurance (QA) -standards are raising the bar for the quality of service required from emergency communications centers. Download your complimentary handbook, authored by analyst Dick Bucci from Pelorus Associates, from VPI
The Lifeline Real Time System is the first and only software solution to date with the ability to integrate a modular, scalable and fully integrated Single Asset Management System for Federal, State and Local Government Agencies who desire 100% accountability.
The Albertville Police Department in Alabama will use new software from Spillman Technologies to share data with neighboring agencies and solve crimes that cross jurisdictional boundaries.
Thales Communications, Inc. announces that its Liberty Multiband Land Mobile Radio (LMR) has been certified to the Factory Mutual (FM) Approval Standard 3610:1988 for Intrinsic Safe equipment. Intrinsic Safe ensures that the radio can be operated in an explosive environment, that it will not trigger ignition in the presence of flammable or combustible material.
Harris Canada Systems, Inc., a wholly owned subsidiary of Harris Corporation, has been awarded a CA $289 million contract by the Government of Alberta, Canada to design and build the Alberta First Responders Radio Communications System (AFRRCS), which will provide public safety communications within the Province's 256,000 square-mile area (661,190 square-kilometer area). The overall project is expected to cost CA $370 million.
The Village of Oakwood Hills, Illinois was looking for an alternative to using standard personal notebooks to meet their needs, that wasn't as costly as some fully ruggedized laptops for law enforcement or military use. Police Commander Peter Goldman said, "In law enforcement, ruggedized laptops need to be the perfect blend of durability and meeting the budgetary constraints that this economy has put every village under." That is why they chose the Rugged Notebooks Eagle. It has the...
Cassidian Communications (formerly PlantCML), an EADS North America company and industry leader in mission critical communications, has announced the general availability of version 1.7 of its map-driven emergency notification solution, GeoCast Web. Feature-rich, this adaptation delivers new functionality and greater communications capacity, augmenting the crisis communications efforts of public- and private- sector organizations globally.
FEMA is closely monitoring the affects of the earthquake and subsequent tsunami that struck Japan early this morning, and as directed by the President, FEMA is in close contact and coordination with state and local officials and stands ready to support them in any way needed, through our regional offices in the West Coast and in the Pacific area. If you are looking for ways to help, you can donate to support Japan Tsunami Response by going to http://www.interaction.org/. For additional...
Raytheon Company has selected Downey, Calif., as the location for its new Public Safety Regional Technology Center. The company is planning to open the facility in the next three months.Occupying 27,000 square feet and employing up to 150 people, the new center will serve as the focus of Raytheon’s civil communications business in the western United States and provide test and research facilities, training, and maintenance and logistics, customer and systems support.
The Monmouth County Sheriff's Office field communications vehicle was a state-of-the-art vehicle with yesterday's technology... This setup did not allow for true networking and expandability, and thus did not allow communications staff to share resources when the communications vehicle was deployed... Monmouth County has now implemented a Cisco wireless network in its field communications vehicle with voice and data capabilities that support the Sheriff's department and local police stations...
PowerPhone, Inc., a leading provider of 9-1-1 call handling training and technology, has jumped in the ring with an exclusive partnership with the Verbal Judo Institute to deliver a groundbreaking new continuing education course - Dispatch Judo: Verbal Defense & Influence for Emergency Communications. For the first time ever, the concepts of Verbal Judo, an internationally recognized method of defusing potentially violent situations, will be brought to emergency communications.
On March 1, 2011 the National Public Safety Telecommunications Council (NPSTC) unanimously voted to support the concept of a single nationwide broadband network for public safety instead of the network of networks approach. At an ex parte discussion held by the Federal Communications Commission (FCC) for invited representatives of public safety, NPSTC made the strong case for a single flexible, reliable, and vibrant national broadband network, presenting high-level conceptual drawings to...
Plant Equipment Inc., dba PlantCML, an industry leader in mission critical communications, has announced its official name change to Cassidian Communications, Inc.,an EADS North America company. As the largest and most trusted source of mission critical communications in North America, Cassidian Communications is leading the way in standards-based 9-1-1 call center applications, notification solutions and services and P25 land mobile radio networks. Over the last several years, the company...
Motorola Solutions and Verizon Wireless Enter Alliance to Bring LTE Advantages to Public Safety Customers Across the United States
Motorola Solutions and Verizon Wireless have announced an alliance to bring all the advantages of an advanced wireless communication solution to public safety customers across the U.S. This first-of-its-kind solution combines a private public safety-controlled broadband network tailored for mission critical operations with the benefits of the most extensive and reliable commercial networks in the country.
The Morgan County (AL) Emergency Management Communication District (MCEMCD) 9-1-1 upgraded their existing 9-1-1 equipment with the next generation 9-1-1 (NG9-1-1) Sentinel Patriot call processing solution from emergency communications leader PlantCML, an EADS North America company, through Allcomm Wireless.
Zetron has launched Acom EVO, the new release of its Advanced Communication System. The new release retains the reliability, intuitive operation and flexible configuration for which Acom is known, but adds full IP-console capability that supports remote dispatch operations. It is also designed for use with emerging network technologies.
ASC, a leading global provider of innovative solutions to record, analyze and evaluate communications, has announced that its environmental management system was certified on February 9th. The certification documents the success of ASC's long-standing environmental commitment to recycling, waste management and lower consumption of paper, power and water. The company also limits travel activities in a way designed to preserve worldwide resources and reduce CO2 emissions.
Carlson Wireless's LongHaul ST Exceeds All Expectations during Field Tests for Municipal Traffic Monitoring
Monitoring traffic cameras from a single location in a busy urban environment requires fast, robust links that don't lose bandwidth over a "daisy chain" of microwave links. LongHaul ST, the new lightning-fast Ethernet bridge from Carlson Wireless, offers this kind of performance head and shoulders above the competitors, according to an independent field test.
Today's traffic-monitoring project and public safety agency demands higher data throughput and lower latency - at an affordable price. The LongHaul ST series is Carlson Wireless's answer to these requirements, with both an indoor rackmount version as well as an outdoor integrated antenna.
The Autauga County Sheriff's Office in Alabama is sharing dispatch and records information with the Prattville Police Department using software from Spillman Technologies. The sheriff's office has been using Spillman software to share jail data with Prattville since 2004. Using recently added Computer-Aided Dispatch and Records solutions from Spillman, the two agencies can now exchange dispatch information as well as data on suspects and incidents.
In a collaborative effort to provide a richer set of information - including voice, data and video - to the front lines, Verizon and Intrado are teaming to advance the state of 9-1-1 emergency services in the U.S. Under a strategic business agreement, the two companies later this year will roll out advanced capabilities that will be available to 9-1-1 centers nationwide to enable them to keep pace with today's rapidly changing telecommunications systems and the way people expect to...
The city of Fort Worth, Texas, the 17th largest city in the United States, purchased, configured, trained and successfully deployed WebEOC emergency management software from ESi in three-and-a-half months, just in time for the 2011 Super Bowl and an unexpected snow and ice storm in the days leading up to the big event. On January 30, only a week prior to "Super Week," the city also opened the doors to a brand-new emergency operations center.
Locution Systems, Inc., a provider of advanced, automated 911 dispatching, fire station alerting, and fire station control technology, today announced that it has been commissioned to provide its CADVoice automated 911 dispatching system to the City of Spokane, Wash. and 19 other public safety agencies in Spokane County, Wash. Locution Systems will be providing the radio version of the CADVoice fire and EMS automated dispatching system to the City of Spokane and other agencies that comprise...
The Muskogee City/County Enhanced 9-1-1 Trust Authority (OK) is implementing new technology that will enable information sharing and improve communication between all county public safety agencies. The Trust Authority recently signed a contract to license New World Systems' Aegis Suite of Public Safety software on the Microsoft platform to replace multiple disparate systems at public safety agencies throughout Muskogee County.
Beverly Hills Police Department Equips Mobile Command Center with Utility's Rocket During Golden Globe Awards
THE SOCIAL NETWORK wasn't the only big winner at the 68th Annual Golden Globe Awards last month. As part of its security detail, the Beverly Hills Police Department was able to successfully stream surveillance video from the event back to the station and out to other officers in the field via Utility, Inc.'s mobile communications gateway, The Rocket.
Rave Mobile Safety, a leading provider of software safety solutions, today announced that Smart911 is now available to nearly 4 million users, across multiple municipalities and states through their Public Safety Answering Points (PSAPs). In its first year of availability, Smart911 has been deployed in over a dozen states and is making communities safer. Smart911 allows citizens to enter personal information online, which is then automatically available to a 9-1-1 call taker, in the event...
The City of Artesia, New Mexico will soon open an $18.6 million Public Safety Complex. Located in the 3300 block of west Main Street (U.S. Hwy 82) in Artesia, the facility will provide 73,500 square feet of space in two stories, bringing together the Municipal Court, police station, main fire station, Eddy County Sheriff annex, NM Corrections Department Probation and Parole, and the New Mexico State Police field office. It's believed to be the only building of its kind in all of the...
A groundbreaking interface created by Spillman Technologies is helping Wisconsin public safety agencies submit law enforcement data to the Federal Bureau of Investigation. Spillman is the first vendor to create an interface that allows Wisconsin agencies to submit data to the Wisconsin Justice Information Sharing (WIJIS) program office in N-DEx format.
NICE Systems, a worldwide leader of intent-based solutions that extract insight to impact business performance, reduce financial risk and ensure safety and security, today announced that nominations are now open for the 2011 PSAPs' Finest Awards. Sponsored by NICE, the Awards recognize individuals for their exceptional performance and contributions to the field of Public Safety communications. Each year, winners are selected in four PSAP (Public Safety Answering Point) categories: Director,...
Law Enforcement Barcode Equipment & Inventory Manager Software. Dynamic Systems, Inc., a Redmond, Washington software developer specializing in data collection applications has announced a low cost equipment and inventory manager for law enforcement agencies based on bar code technology.
Zetron, a leading provider of mission-critical communications systems, announced that the new release of its DCS-5020 Digital Console System is able to support communications on iDEN networks through Motorola i365 portable radios. This strengthens the DCS-5020's position as a leading console system that supports interoperable communications among different networks.
RadioMobile has released its MCT8500 mobile computing terminal for vehicles with computing requirements. This processor is compatible with a variety of software systems and applications. It uses an industry standard high performance Intel processing and graphics chip set with a solid state hard drive. The use of commercial off-the-shelf components ensures easy upgrades and repair. Agencies can integrate the MCT8500 into their current mobile computing systems, allowing users to keep displays,...
New Multimedia Toolkit Helps Local Governments Integrate 3-1-1 Disaster Response and Recovery Systems
ICMA, the International City/County Management Association, and the 311 Synergy Group have announced release of a new multi-media DVD toolkit, "Integrating 311 into Disaster Response & Recovery." The kit is designed to assist local governments in better using their 311 or CRM (constituent relationship management) systems to share information with the public in the event of an emergency.
On November 23rd, 2010 the FCC Chairman, Julius Genachowski called for a change in 9-1-1 call handling; noting that, "More than two-thirds - almost 70% - of 9-1-1 calls are now made from mobile phones." Examining the rate of household "wireless substitution," The Center for Disease Control and The National Center for Health Statistics released their own study: Wireless Substitution: Early Release of Estimates From the National Health Interview Survey, January - June 2010.
The Association of Public-Safety Communications Officials (APCO) International has announced the formation of its new Broadband Committee. The committee's primary function will be to review public safety broadband applications in use today and make solid recommendations to meet the ever changing need for mobile data and the future need for mission-critical voice capabilities.
The leading global supplier of emergency response vehicles for more than 20 years, LDV has designed, engineered, and manufactured 20,000 special service vehicles for customers throughout the world—thousands more than any other company. LDV now announces Mobile Command Vehicle-Stock Unit As Built or with Additional Options
On Tuesday January 18, 2011 it was the end of a career for over 200 Police and Firefighters in Camden City, NJ. The nation's second-most dangerous city laid off 163 Police Officers, nearly 44% of its workforce, and 67 Firefighters, 1/3 of its workforce after voting unanimously by City Council in an attempt to close a $26.5 million budget gap.
Intrado Inc. a subsidiary of West Corporation and the leading provider of 9-1-1 technology solutions, has announced that ShotSpotter Inc. and its Gunshot Location System (GLS) have been certified to join the Intrado next-generation 9-1-1 data partner program. ShotSpotter is collaborating with Intrado using its patented acoustic surveillance and analytics technologies to send timely and precise geographically specific multimedia alerts with valuable situational intelligence directly to 9-1-1...
DRS Technologies, Inc., A Finmeccanica Company, announced today that its Tactical Systems Group has recently unveiled its newest ARMOR rugged mobile computer, the ARMOR X7 compact tablet. This all-new small mobile computer is specifically-designed for those mission-critical tasks that require connectivity, hand-held mobility, ease of use and the durability to support all-weather operations.
The 5th Annual Innovation Awards were recently held during the 117th International Association of Chiefs of Police Conference. Cygnus Business Media's Law Enforcement Group developed these awards to showcase cutting-edge products that were launched within the previous year. An independent panel of qualified, veteran law enforcement officials judges the entries. Products are judged on innovativeness, productivity, quality, contribution, ease-of-use, maintainability, cost effectiveness, and...
On December 30, 2010 Camden County (NJ) Communications Dispatcher Alex Hendry, dispatched his last call. After 35 years on radio, Alex who rose to the rank of Lt., announced his retirement. Alex began his career on March 10, 1975. Fire Companies from all around Camden County lined the parking to give him a proper send off, in the alarm room fashion.
Scotts Valley Police Department Becomes The First Law Enforcement Agency In California To Acquire A Zero Electric Motorcycle
The Scotts Valley Police Department became the first law enforcement agency in California to accept delivery of a Zero DS electric motorcycle to assist in local patrols and traffic enforcement. The acquisition serves as a benchmark for evaluating the performance capabilities of the Zero DS in law enforcement situations, such as responding through traffic and on local bike trails. Due to its remarkably quiet all-electric drivetrain, the Zero DS is the perfect motorcycle for patrolling in urban...
A Florida woman was jailed after she called 9-1-1 in Volusia County, Florida, four times after a fight with a nail salon over a bad manicure. Cynthia Colston told My Fox Orlando that she called after the nail technician became aggressive with her when she refused to pay as much as the store was charging for nails that she said were too short.
Known its full line of fire apparatus, mobile medical, broadcast communications, recovery, law enforcement and homeland security vehicles, the Oshkosh Corporation Fire & Emergency segment has designed a line of tactical response vehicles for law enforcement which provide self-contained operational, command, and communications systems. Both of these vehicles will be on display at the IACP Conference in Orlando Florida this coming week.
Interactive Defense, LLC, has announced that its online public-safety network is being launched by police in Clarkston, Georgia, building momentum as police departments and citizens begin sharing crucial crime information in multiple Atlanta-area communities.
The Marion County (FL) Sheriff's Office (MCSO) has launched a service that will enable citizens to text the agency for help in an emergency by texting their 9-1-1 center. The system, which was developed in house, enables urgent text messages to be received and handled by a system that is separate from the agency's 9-1-1 system. Messages are displayed on a dedicated screen.
Staticworx Launches GroundSafe Initiative: Performs ESD Flooring Audits and Certifies Facilities that Comply with Anti-Static Flooring Standards
In an effort to help facilities protect their employees and electronic equipment through flooring that meets electrical safety standards, Staticworx Inc., North America's largest manufacturer of static-control flooring products and services, has launched a GroundSafe Initiative. Professionals from Staticworx will present Certificates of Compliance to companies that demonstrate they are protecting their worksites on three levels: electrical safety, static control performance, and...
The E9-1-1 Institute, National Emergency Number Association (NENA), Association of Public-Safety Communications-Officials International (APCO), National Association of State 9-1-1 Administrators (NASNA), and 9-1-1 Industry Alliance (9IA) have announced the opening of nominations for the 2011 9-1-1 Honor Awards. The organizations, representing 25,000 emergency communications professionals nationwide, bestow the awards each year to honor heroes and leaders in 9-1-1. The 2011 awards ceremony...
Parkway School District, the third largest district in St. Louis County, has taken steps to ensure the safety of its students, staff and visitors. The district purchased nearly 100 standard size Med Sled® emergency evacuation sleds to begin to prepare all schools and administrative buildings in case of an emergency. Parkway is one of the first districts in the Midwest addressing a call to action from FEMA and its Ready initiative. The Med Sled® is a cost-effective emergency evacuation sled...
On nearly every I-280 overpass along the funeral procession's route from Milpitas to San Bruno, firefighters stood by to honor a young man they never knew. The touching display was orchestrated by San Jose Fire Department dispatcher Tracy Deitschman, a 27-year department veteran determined that even amid the holiday hustle and bustle, we not forget that young Americans are dying far away in Afghanistan and Ira
The Ogden City Fire Department, is very vigilant in evaluating departmental processes to ensure efficient operations while providing a high standard of service to their community... "We have reviewed FDM's RMS twice now and it continues to be the most flexible and well-rounded system that meets our realistic needs...
Klein Electronics, Inc. has introduced the New and Improved Blackbox+ Series Professional 2-Way Radio. This palm size, compact design with all metal chassis makes it great for Security, Public Safety and more. Now with louder sound and noise cancellation. Features: UHF/VHF, 16 channels with scan, priority scan, IP54 water resistant, 2-Tone Encode/Decode, VOX (software enabled), Voice Enunciation for each channel and a Lithium Ion battery.
Verint Receives Certification from Harris, Reinforcing Performance in the Public Safety IP Radio Systems Market
Verint Systems Inc. has announced that its Impact 360 for Public Safety Powered by Audiolog solution has passed interoperability testing with the OpenSky R7 and P25 R6 Trunked Radio Systems from Harris Corporation, a leading provider of advanced critical radio communication systems for government and industry.
C4i, Inc. recently debuted the sixth release of its award winning SwitchplusIP product, complete with newly upgraded features. C4i's SwitchplusIP family includes SwitchplusIP Command-Post, a communication system designed especially to cater for larger multiple or single agency emergency response applications in both fixed and transportable formats; SwitchplusIP Command-Center, which provides all the functionality required by a single or joint agency operations center to communicate with...
The Pasco County, Fla., Emergency Communications/9-1-1 Center recently upgraded its emergency call centers to the next generation 9-1-1 (NG9-1-1) call processing solution, Sentinel Patriot, and management information system (MIS) solution, Aurora, from emergency communications leader PlantCML, an EADS North America company, through communications system provider, AK Associates.
On January 10-12, 2011, Santa Monica Police Department (SMPD) will host the second Social Media the Internet and Law Enforcement (SMILE) Conference at the RAND Center in Santa Monica to discuss the use of social media to improve law enforcement, community engagement and crime prevention.
The North Tahoe Fire Protection District in California will soon begin speaking directly to the public during fire events in a most retro yet revolutionary way – using two portable broadcast radio transmitters. “We will deploy the transmitters to announce evacuation routes, shelter locations, or changes in those scenarios, as that kind of thing will change with the wind quite literally” states the District’s Chris Stulik.
Spacenet Inc., a wholly owned subsidiary of Gilat Satellite Networks Ltd. and a leading provider of broadband network solutions, announced that its Emergency Communications Services (ECS) and associated high performance equipment are being used to support the Los Angeles Police Department (LAPD).
Washington Department of Fish and Wildlife Police Mark First Year of Live Operation with Integrated Public Safety Software System from CODY Systems
CODY Systems, an industry leader in integrated software solutions for real-time collection, analysis and sharing of critical data for public safety, law enforcement, regulatory enforcement and intelligence agencies, reported that as of Oct. 15, 2010, the Washington Department of Fish and Wildlife Police (WDFW) has marked its first year of live operation with a full implementation of CODY's integrated software suite, including Desktop Records Management and Mobile Records Management and Field...
The fire department in Sugar Land, Texas, began to appreciate the benefits of IP-based communications with their recent installation of Zetron's IP Fire Station Alerting (IP FSA) system. Because the new system sends alerts over the city's fiber-optic IP network, an operator can dispatch a fire truck, an ambulance, and one or more fire stations almost simultaneously, with the press of just a few buttons. The system also provides automatic indications of alert success and failure, so operators...
LexisNexis Risk Solutions has announced an agreement to integrate eCrash, an electronic crash report management system, with CODY Systems' Records Anywhere Record Management System (RMS). With this announcement, CODY customers nationwide are now able to take advantage of this integrated solution.
We have received word that the last surviving 9/11 Search & Rescue Dog has died. Porkchop was only one year old when he heroically aided the search at Ground Zero. After the World Trade Center attacks, 13 Search Dog Foundation teams were deployed by the Federal Emergency Management Agency to help search for survivors. Over the intervening dozen years, the dogs have passed away from old age. Porkchop was the last.
Catch the Sky: The Adventures and Misadventures of a Police Helicopter Pilot, the first in-depth look at the life of a law enforcement officer who flies a helicopter, is now available on Amazon.com in paperback and Kindle formats, with 37 pages of photographs included.
The Dallas Fort Worth Metroplex and extended region is home to upwards up 8 million people. The 16-county region that comprises North Central Texas is both a thriving business and agriculture hub. 9-1-1 dispatchers are as likely to coordinate response to a police chase on a busy, multi-lane freeway as they are to a call about cattle blocking a two-lane road.
According to preliminary data compiled by the National Law Enforcement Officers Memorial Fund, 53 law enforcement officers were killed in the line of duty during the first half of 2012. This is a 44% decrease from the 94 fatalities that occurred in 2011 during the same time period.
The new ARMORT X10gx rugged tablet enhances the efficiency and productivity of an increasingly mobile workforce. It offers AT&T wireless certification and optional integrated GobiT 2000 mobile broadband to keep the user connected on multiple wireless networks. The ARMORT X10gx also is equipped with standard 802.11n Wireless LAN connectivity and BluetoothR v2.0 + EDR (Class 2), as well as integrated GPS. Standard routing of GPS and WLAN to two RF ports allows switching between internal...
Midian's RIC-8 is a tone remote adaptor and encoder that allows up to eight RIC-8 equipped repeaters connected by leased line or microwave to interoperate
The Arcata (CA) Fire District engines were dispatched to a barn fire at 1:18 AM on November 3, 2013. Engine 8217 responded out of the McKinleyville Fire Station and found the barn, located on Warner Avenue, fully involved with fire threatening to spread to other buildings. The crew of Engine 8217 established a water supply from the hydrant with a large diameter hose line and began controlling the fire. Firefighters from Fieldbrook Fire were also at scene and worked with the Arcata personnel...
As large parts of the nation battle storms of epic proportions, local, state and federal governments, emergency responders and businesses are moving into emergency response mode relying on some of the most powerful and reliable and proven technology available today. Allen Schaeffer, the Executive Director of the Diesel Technology Forum, issued the following statement on diesel's vital role in the United States' emergency preparedness for this storm system.
LASD Announces Innovative Eyewitness Video Platform to Revolutionize Responses to Terrorism, Large Scale Criminal Events & Disasters
SENDUS and the Los Angeles Sheriff’s Dept (LASD) have announced LEEDIR, a new technology platform that will change the way law enforcement agencies respond to large scale criminal events and terrorists events. This new technology would have been ideal during the kind of active-shooting event that happened at LAX on Nov 1st, to understand how the shooting happened through eyewitness videos and to expedite collaborative analysis of the situation.
The Santa Clara County (CA) EMS System has produced a Public Service Announcement that is intended to teach drivers and pedestrians what to do when they encounter an emergency vehicle operating with emergency lights and siren. The video was produced using active EMTs, paramedics, dispatchers, firefighters, and deputies from the Santa Clara County EMS System.
Tiburon, Inc., a leading provider of integrated Computer Aided Dispatch (CAD) and records management public safety software for on-premises and secure cloud solutions, has announced that the City of Fife, Washington Police Department selected Tiburon to upgrade their current Computer Aided Dispatch (CAD) and Records Management System (RMS) to the industry's fastest growing multi-agency, multi-jurisdictional, cloud-enabled platform - Tiburon's CAD and RMS.
Alameda County Sheriff's Office first in California to Partner with Public Safety Technology Company AlertID
AlertID and the Alameda County Sheriff's Office announced their partnership to make AlertID's free mobile app and online public safety information services available to all county residents beginning today. The Alameda County Sheriff's Office is the first agency in California to announce its partnership with AlertID, which will allow residents to receive the full range of AlertID apps and services at no cost to the public or the Sheriff’s office.
Security at the new Anzalduas International Bridge Facility to Mexico provides impetus for standardizing access control in McAllen's municipal buildings.
DeLorme Assisting in Development of Disaster Relief Mapping in Pacific Rim Region of Asia To Support Rapid Response Capabilities When Natural Disasters Strike
DeLorme is currently assisting the Government of Australia and the Association of Southeast Asian Nations (ASEAN) in the development of a disaster relief mapping service to enable rapid response capabilities in the event of a natural disaster in the Asia Pacific Rim.
The follow up film to the acclaimed documentary HEROES BEHIND THE BADGE is HEROES BEHIND THE BADGE: SACRIFICE & SURVIVAL and will be released in the Fall of 2013. This second full-length documentary film will not only tell the stories of brave officers who have laid down their lives in the line of duty. But also the stories of the countless officers each year who are physically disabled, many of them permanently, in violent confrontations.
Information is knowledge and knowledge can save lives in an emergency. The City of Sandy Springs will be the first city in Georgia to use a new 9-1-1 system that will provide first responders vital information instantly. They will also be the first city in the United States to allow 9-1-1 operators to be able to initiate texting with emergency callers.
After publishing the results of a landmark study of post traumatic stress disorder (PTSD) among public safety dispatchers, a university professor is now looking for additional participants for health and wellness research. Dr. Michelle Lilly, Ph.D. is looking for both dispatcher trainees in their first four months of work, and dispatchers with at least one year of experience.
The New Jersey Star-Ledger reported that a New Jersey state appeals court has ruled that 9-1-1 operators and dispatchers are not immune from being sued for failing to perform their duties.
BatteryJack has manufactured a replacement battery for the Midland SP-400 series and ALAN radio lines. The battery is a direct replacement for any of the following Midland radios: SP-400, SP-410, SP-420, SP-430, SP-440, also the 70-440BP.
Midian Electronics has added enhancements to its PC based CAD-500 MDC-1200 controller. In addition to decoding and displaying ANI (Automatic Number Identification) and Emergency ANI in Motorola's MDC-1200 it will decode status messages from field units.
EF Johnson Technologies, Inc. has announced that FP-EF Holding Company, Inc., an affiliate of Francisco Partners, a global technology-focused private equity fund, has completed its acquisition of EF Johnson Technologies, Inc. Under the terms of the merger agreement approved by stockholders, FP-EF Holding Company has acquired all of the outstanding shares of EF Johnson Technologies, based on a price of $1.50 per share in cash.
Marion County, Mississippi Turns to InterAct Public Safety Systems for State-of-the-Art Public Safety Response
InterAct's Computer Aided Dispatch, Geographic Information System and Law Records Management Solution Improve Officer, Firefighter, and Public Safety
It is a new social network that is using the latest mobile technology to provide an increased level of protection during school shootings as they unfold. The Hero911 Network is a voluntary, nonprofit group of federal, state and local law enforcement officers nationally dedicated to reducing response times to active school shooting incidents.
San Diego Police Department selects Dynamic Instruments for its next generation Dispatch Voice Recording System
San Diego Police Department selects Dynamic Instruments for its next generation Dispatch Voice Recording System
Emergency Technologies Deploys Multi-Department Fire Records System in San Antonio, Bexar County, and Schertz Fire Departments
Emergency Technologies, Inc. (ETI) proudly reports that that the Visual Fire system is live and operational within the city of San Antonio Fire Department, the city of Schertz Fire-Rescue, and throughout all of the Bexar County Fire Departments. ETI's Visual Fire solution allows these city and county fire departments to have an integrated public safety information system to help streamline information sharing between city and county agencies.
Harris Corporation, an international communications and information technology company, has received a $9 million contract from Franklin County, North Carolina, to upgrade its legacy analog emergency communications to a Harris P25(IP) (Project 25 to the power of Internet Protocol) solution.
Emerson Network Power Announces a New Data Center Solution to Deliver Secure and Remote Virtual Infrastructure Management
Emerson Network Power, a business of Emerson and the global leader in enabling Business-Critical Continuity, has introduced the Avocent Virtual Advanced Console Server 6000 (ACS v6000), a new tool for secure, remote data center and out-of-band management of virtual assets.
Verint Systems Introduces Forecasting and Scheduling Capabilities to Its Impact 360 for Public Safety Solution
Verint Systems Inc. has announced the availability of new forecasting and scheduling functionality to its Impact 360 for Public Safety Powered by Audiolog solution. The workforce optimization software is designed for today's public safety answering points (PSAPs), command and control, and emergency communications centers.
The Center for Domestic Preparedness (CDP) recently passed a stringent year-long reaccreditation process that allows its emergency responder students to earn continuing education credits for most of the courses they take at the CDP.
Welcome to the home page of the California MCC Rally - web page provided and sponsored by 9-1-1magazine.com. The annual California Mobile Command Center Rally demonstrates the interactive capabilities of public safety mobile command and communications units throughout the state. Held each May, the Rally allows emergency managers and public safety professionals to see up-close the capabilities of the command and communications resources in the region while exchanging ideas for developing or...
Magnatag's new PlanView sliding magnetic whiteboard multiple-track system turns an ordinary wall into a flexible, easy to use visible Emergency Information/Command Center.
Memoirs from Heaven was conceived to address the large and growing need for posthumous communication services, with a focus toward public safety and the US military. The Company's goal is to create the first and only web-based bereavement letter, pre-conceived and highly customized in the principal’s first person words...
Cassidian Communications Installs VESTA/Sentinel 4 Emergency Call Taking System for Eight Indiana Counties
Cassidian Communications, an EADS North America company, has completed the installation of its VESTA/Sentinel 4 Next Generation 9-1-1 (NG9-1-1) call taking system for eight counties surrounding the Indianapolis, Ind. metropolitan area. The new IP-based system streamlines emergency and administrative communications for the 13 Public Safety Answering Points (PSAPs) that serve the region, which is commonly referred to as the "Indy Donut."
Every year in California thousands of wildfires start throughout the state. In most cases, the dispatch center sending the initial resources to a wildland fire will designate a name for the fire, but the first on scene engine or fire official can also name the incident. Fires are usually named for the area in which they start...