Editor's Desk
Training Through Intimidation
by Randall D. Larson
COMMUNICATING
Dispatchers Who Make a Difference
by Barry Furey
POLICE CHIEF'S PERSPECTIVE
Telecommunications Training, Delcom Style
by John M. Eller
EMS REPORT
Community-Oriented EMS
by Gary Ludwig
FIRE CHIEF'S COMMENTARY
Accountability Simplified: The Dispatcher's Role (Part I)
by Frank C. Schaper
TRAINING TACTICS
Standardized Telecommunicator Training in Illinois
by Michael Moos
INTERNET WATCH
Push Me Pull You
by Art Botterell