Product Profiles

January/February 1998

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   Older (Nov/Dec 97)

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PRODUCT of NOTE

CML'S WORKSTATION A TRUE SENTINEL
Bringing the power of the PC and the functionality of the telephone together in a Windows NT platform, CML's SeNTinel 9-1-1 is a 9-1-1 environment on a true 32-bit application. Under the stressful conditions of an emergency communications center, SeNTinel 9-1-1's intuitive interface visually presents all the features in clearly defined windows. Buttons, toolbar and the multiple page format continue the easy-to-use flow of this workstation. Due to the flexible open architecture design, configuration of features to your unique requirements is easier than ever before. The workstation includes built-in Instant Recall Recording with 10 to 500 hours of recording at each position, integrated TDD access, customizable toolbars, and an Application Programming Interface. SeNTinel 9-1-1 allows integration to third party systems and applications such as CAD, EMD, and department SOPs.  http://www.cmltech.com

FUNNY MEETING BREAKS FROM VIDEO ARTS
Opening a training course or meeting with Public Service From Hell! is guaranteed to warm up audiences to the more serious messages of any gathering of public service professionals. The 9-minute video delivers a barrage of wrong-way public service vignettes that ignite communal laughter, breaking the ice at the beginning of a meeting or bringing it to a memorable close. Any employee in the public sector will laugh and learn when Video Arts favorites like Dawn French, Hugh Laurie, Jennifer Saunders, and company co-founder John Cleese portray the problem people of today's public service organizations: an irritable customer service rep, a disgruntled back office employee, an overbearing manager. By demonstrating the most monstrous public service behavior, Public Service From Hell! reminds employees to be on their best behavior when they're back on the job.  http://www.video-arts.com

REAL NICE DIGITAL LOGGER
NICE Systems has introduced NiceLog 7, a new version of its digital voice logger which offers a new compression algorithm - the first in the market to offer such low compression rates - that enhances storage and audio quality. NiceLog7 allows up to 8,760 channel hours of on-line recordings for instant retrieval and 21,000 hours of unattended archiving of audio, and a remote archiving facility. These capabilities provide PSAPs with increased storage, improved audio quality and reliability, and support for recovery sites. NiceLog 7 is also the first digital logger to offer a Remote Tape Server, which enables secured remote archiving and retrieval of audio over a LAN using a private network segment, ensuring that audio, recorded at the main site, is also stored at a back-up recovery site. In addition, NICE Systems' Fast Ethernet LAN interface allows customers to install NiceLog on their Fast Ethernet LAN or backbone if required.

MULTI-FUNCTION MDT FROM MENTOR
The integrated design of Mentor Engineering's new Mobile Data Computer combines the functionality of multiple devices, offering two-way messaging, internal GPS, eight-line transflective graphics-capable display, PCMCIA slot, multiple I/O and internal smart card/credit card reader in one compact unit. It is compatible with a wide variety of communication networks and integrates to your dispatch software through Mentor's XGate software module.   http://www.mentoreng.com

A SYMPHONY FROM DICTAPHONE
Dictaphone's Symphony CTI uses real-time data from a PBX or an ANI/ALI controller to facilitate finding logged calls. Its Advanced Call Retrieval System (ACRS) is capable of capturing a variety of data, including but not limited to ANI, ALI, called party, extension, and station ID. The system's open architecture allows it to be customized to capture other data - for example, an incident number or dispatcher ID from a CAD system. This information is stored in a centralized ODBC call records database and can be used to access calls a day, a month, even a year or more after they happen.
     For public safety operations with trunking radio systems, retrieving and playing back recorded radio communications can be difficult since communications associated with a single incident can be recorded across many virtual channels. Symphony CTI can integrate with trunking radio systems to capture talk group data allowing any sequence of conversations to be accurately reconstructed, from beginning to end, even if they've been recorded on many different channels. http://www.dictaphone.com

EDACS WIRELESS SCADA
Zetron's ULTRAc Wireless Monitoring and Control System is now available for operation over customers' EDACS® networks. ULTRAc RTUs include digital and analog inputs and outputs for economical data acquisition, remote control and alarm monitoring. EDACS networks enable ULTRAc systems to operate over wide areas with multiple radio site coverage. Communications can be initiated by alarm conditions at the RTU, by regular polling from the central station, and on demand by the operator. Processing of the data at the control site is done with ULTRAc+ software on a PC or via MODBUS interface to the customer's SCADA system. Alarm conditions can trigger telephone autodialers and direct or paging terminal broadcast of voice messages or alphanumeric messages. Control actions can be sent to the remote sites by portables, telephone access and PC commands. http://www.zetron.com

MDT Visible in Bright Sunlight
The SunView MDS2000, from Data911, is the first sunlight viewable PC-based computer that is built specifically for the vehicle. SunView MDS2000 consists of four components: display, processor, keyboard, and power supply. Separation of the system allows for more flexible mounting, and compliance with manufacturer's airbag restrictions. The display is 18 bit active matrix color, viewable in all lighting conditions including direct sunlight. It utilizes a touch screen for keyboard-less operation while driving. The processor provides speeds up to Pentium 200 and RAM up to 128 MB. The power supply is designed to keep the power constant even when cranking the vehicle engine, eliminating restarts of the computer and loss of data. The keyboard is detached and can be utilized when entering large amounts of data or for report writing and is illuminated for nighttime use.

INVESTIGATIVE SOFTWARE FROM HARLEQUIN
Harlequin Intelligence from The Harlequin Group is a fully integrated suite of investigative case management and intelligence analysis software. This software suite can be configured to meet the varying demands of a wide variety of criminal and other investigations. The foundation of the suite is "Watson" which enables investigators to rapidly import, track and then interpret data from a wide range of sources. Watson provides a querying facility to support the effective analysis of that data. It can identify links between contacts and reveal associations that are not immediately apparent to an investigator or analyst. Another key component of the suite is PowerCase, a case and information management system for the support of criminal and other investigations. It can be integrated with Watson to support intelligence-led investigations. http://www.harlequin.com/

BEST GLOVE TO AVOID LATEX ALLERGY DANGER
Did you read the latex-allergy report in last issue's EMS Report (page 98, Nov-Dec issue)? The Sterile N-DEX from Best Manufacturing helps eliminate risks of allergic reaction posed by latex proteins found in latex gloves commonly used in medical facilities. The first company to offer the industry a non-latex, nitrile glove with the introduction of N-DEX, Best continues the tradition with the Sterile N-DEX. Sterile N-DEX safely addresses the most common route of latex allergy exposure: latex gloves. http://www.bestglove.com

WAVESOFT-FIRE VERSION 2
Motorola has announced WaveSoft®-Fire 2.0, an enhancement to its existing WaveSoft-Fire software solution that provides firefighters in-vehicle electronic access to vital information within seconds. The Windows-based software solution can run on Windows 3.1, Windows NT, or Windows `95. WaveSoft-Fire consists of three integrated modules: a Strategy Module, an in-vehicle graphical database that can contain pre-incident surveys, Material Safety Data Sheets, map pages, photographs and data for any given location; a Mapping Module; and a Dispatch Link Module which allows a dispatch message to be sent over the radio network to the vehicle. Major enhancements available with version 2.0 include: Data Manager Tool which enables firefighters to index their scanned or electronic documents to build a relational database and maintain it internally, Color Raster Viewer which provides the ability to view documents and photographs in color, and WaveSoft-Link, which enables dispatch messages to be shared with a data terminal emulator program, allowing WaveSoft-Link and WaveSoft-Fire to run simultaneously and receive dispatch messages. http://www.mot.com/LMPS

HIGH PERFORMANCE RECEIVER FROM RF NEULINK
Now available from Neulink is the DCL-VHF-RX and DCL-UHF-RX high performance, synthesized digital receivers operating in the 153MHz and 450-470MHz bands respectively. They are currently being used in the National Emergency Alert Systems and law enforcement applications. The receivers support digital data, and have excellent audio output. The band spread is 10MHz in the 153/174MHz, and the receivers can be tuned to any frequency in the selected band. The receivers are 3.5"x7.5"x10" high.

TRAFFIC WARNING DETECTOR
Cobra Electronics, creator of the Safety Alert® Traffic Warning System, has developed a "safety-only" detector designed to warn motorists of emergency vehicles, roadside hazards and approaching trains. Unlike a radar detector, the SA-1000 is being marketed to give motorists advanced warning for frequent roadside hazards. The unit works in conjunction with the Safety Alert transmitter, which is installed in many emergency vehicles. The Traffic Warning System transmitter is linked to the emergency light control; when the emergency lights are on, the transmitter automatically sends out a Safety Alert Signal, which will trigger both Traffic Warning and radar detectors up to a mile away. http://www.cobraelec.com

ACCESS LOCKED GATES WITH FIRESTROBE
From Access Products, the FIRESTROBE 2000 opens motorized gates when activated by an emergency vehicle equipped with a standard operational strobe. The FIRESTROBE 2000 signal is received optically by line of sight. The range varies with ambient light and intensity of the strobe emitter (a typical range varies from 150 ft to 500 ft.) The detector will not allow false operation with unwanted signals such as flashing headlights or loud sounds. The FIRESTROBE can be used for security/electric gate access, firehouse garage doors, and other related access/egress needed by emergency vehicles. This strobe detector also provides rapid access to any gated community that has been serviced by fire and emergency equipment from the OPTICOMSTROBE SYSTEM. The acquisition time from the emitter light source to the discriminate module is approximately .5 seconds.

AIT DATA RECORDER
Advanced Information Technologies Corporation (AIT) offers recording from PSTN and PBX telephone lines with the Comfile 1000. The Comfile 1000 provides up to 550 channel hours of unattended recording. Record and replay options are available from 4 to 16 channels. Its digital compression technology allows up to 240 channel hours of storage on a hard drive, and 550 additional channel hours stored on the online Digital Audio Tape. The recorder can be driven from the front panel as a stand-alone system or from the customer's own PC. Retrieval of information by time, date, line or dialed number are all executed instantly using a simple point and click operation. Recording and replay can be achieved simultaneously with no loss of data.

©1998 Official Publications, Inc. All rights reserved. HOME | CONTACT | SUBSCRIBE | BUYER'S GUIDE | ARTICLES

	FUNNY MEETING BREAKS FROM VIDEO ARTS Opening a training course or meeting with Public Service From Hell! is guaranteed to warm up audiences to the more serious messages of any gathering of public service professionals. The 9-minute video delivers a barrage of wrong-way public service vignettes that ignite communal laughter, breaking the ice at the beginning of a meeting or bringing it to a memorable close. Any employee in the public sector will laugh and learn when Video Arts favorites like Dawn French, Hugh Laurie, Jennifer Saunders, and company co-founder John Cleese portray the problem people of today's public service organizations: an irritable customer service rep, a disgruntled back office employee, an overbearing manager. By demonstrating the most monstrous public service behavior, Public Service From Hell! reminds employees to be on their best behavior when they're back on the job. http://www.video-arts.com
	REAL NICE DIGITAL LOGGER NICE Systems has introduced NiceLog 7, a new version of its digital voice logger which offers a new compression algorithm - the first in the market to offer such low compression rates - that enhances storage and audio quality. NiceLog7 allows up to 8,760 channel hours of on-line recordings for instant retrieval and 21,000 hours of unattended archiving of audio, and a remote archiving facility. These capabilities provide PSAPs with increased storage, improved audio quality and reliability, and support for recovery sites. NiceLog 7 is also the first digital logger to offer a Remote Tape Server, which enables secured remote archiving and retrieval of audio over a LAN using a private network segment, ensuring that audio, recorded at the main site, is also stored at a back-up recovery site. In addition, NICE Systems' Fast Ethernet LAN interface allows customers to install NiceLog on their Fast Ethernet LAN or backbone if required.
	MULTI-FUNCTION MDT FROM MENTOR The integrated design of Mentor Engineering's new Mobile Data Computer combines the functionality of multiple devices, offering two-way messaging, internal GPS, eight-line transflective graphics-capable display, PCMCIA slot, multiple I/O and internal smart card/credit card reader in one compact unit. It is compatible with a wide variety of communication networks and integrates to your dispatch software through Mentor's XGate software module. http://www.mentoreng.com
	A SYMPHONY FROM DICTAPHONE Dictaphone's Symphony CTI uses real-time data from a PBX or an ANI/ALI controller to facilitate finding logged calls. Its Advanced Call Retrieval System (ACRS) is capable of capturing a variety of data, including but not limited to ANI, ALI, called party, extension, and station ID. The system's open architecture allows it to be customized to capture other data - for example, an incident number or dispatcher ID from a CAD system. This information is stored in a centralized ODBC call records database and can be used to access calls a day, a month, even a year or more after they happen. For public safety operations with trunking radio systems, retrieving and playing back recorded radio communications can be difficult since communications associated with a single incident can be recorded across many virtual channels. Symphony CTI can integrate with trunking radio systems to capture talk group data allowing any sequence of conversations to be accurately reconstructed, from beginning to end, even if they've been recorded on many different channels. http://www.dictaphone.com
	EDACS WIRELESS SCADA Zetron's ULTRAc Wireless Monitoring and Control System is now available for operation over customers' EDACS® networks. ULTRAc RTUs include digital and analog inputs and outputs for economical data acquisition, remote control and alarm monitoring. EDACS networks enable ULTRAc systems to operate over wide areas with multiple radio site coverage. Communications can be initiated by alarm conditions at the RTU, by regular polling from the central station, and on demand by the operator. Processing of the data at the control site is done with ULTRAc+ software on a PC or via MODBUS interface to the customer's SCADA system. Alarm conditions can trigger telephone autodialers and direct or paging terminal broadcast of voice messages or alphanumeric messages. Control actions can be sent to the remote sites by portables, telephone access and PC commands. http://www.zetron.com
	MDT Visible in Bright Sunlight The SunView MDS2000, from Data911, is the first sunlight viewable PC-based computer that is built specifically for the vehicle. SunView MDS2000 consists of four components: display, processor, keyboard, and power supply. Separation of the system allows for more flexible mounting, and compliance with manufacturer's airbag restrictions. The display is 18 bit active matrix color, viewable in all lighting conditions including direct sunlight. It utilizes a touch screen for keyboard-less operation while driving. The processor provides speeds up to Pentium 200 and RAM up to 128 MB. The power supply is designed to keep the power constant even when cranking the vehicle engine, eliminating restarts of the computer and loss of data. The keyboard is detached and can be utilized when entering large amounts of data or for report writing and is illuminated for nighttime use.
	INVESTIGATIVE SOFTWARE FROM HARLEQUIN Harlequin Intelligence from The Harlequin Group is a fully integrated suite of investigative case management and intelligence analysis software. This software suite can be configured to meet the varying demands of a wide variety of criminal and other investigations. The foundation of the suite is "Watson" which enables investigators to rapidly import, track and then interpret data from a wide range of sources. Watson provides a querying facility to support the effective analysis of that data. It can identify links between contacts and reveal associations that are not immediately apparent to an investigator or analyst. Another key component of the suite is PowerCase, a case and information management system for the support of criminal and other investigations. It can be integrated with Watson to support intelligence-led investigations. http://www.harlequin.com/
	BEST GLOVE TO AVOID LATEX ALLERGY DANGER Did you read the latex-allergy report in last issue's EMS Report (page 98, Nov-Dec issue)? The Sterile N-DEX from Best Manufacturing helps eliminate risks of allergic reaction posed by latex proteins found in latex gloves commonly used in medical facilities. The first company to offer the industry a non-latex, nitrile glove with the introduction of N-DEX, Best continues the tradition with the Sterile N-DEX. Sterile N-DEX safely addresses the most common route of latex allergy exposure: latex gloves. http://www.bestglove.com
	WAVESOFT-FIRE VERSION 2 Motorola has announced WaveSoft®-Fire 2.0, an enhancement to its existing WaveSoft-Fire software solution that provides firefighters in-vehicle electronic access to vital information within seconds. The Windows-based software solution can run on Windows 3.1, Windows NT, or Windows `95. WaveSoft-Fire consists of three integrated modules: a Strategy Module, an in-vehicle graphical database that can contain pre-incident surveys, Material Safety Data Sheets, map pages, photographs and data for any given location; a Mapping Module; and a Dispatch Link Module which allows a dispatch message to be sent over the radio network to the vehicle. Major enhancements available with version 2.0 include: Data Manager Tool which enables firefighters to index their scanned or electronic documents to build a relational database and maintain it internally, Color Raster Viewer which provides the ability to view documents and photographs in color, and WaveSoft-Link, which enables dispatch messages to be shared with a data terminal emulator program, allowing WaveSoft-Link and WaveSoft-Fire to run simultaneously and receive dispatch messages. http://www.mot.com/LMPS
	HIGH PERFORMANCE RECEIVER FROM RF NEULINK Now available from Neulink is the DCL-VHF-RX and DCL-UHF-RX high performance, synthesized digital receivers operating in the 153MHz and 450-470MHz bands respectively. They are currently being used in the National Emergency Alert Systems and law enforcement applications. The receivers support digital data, and have excellent audio output. The band spread is 10MHz in the 153/174MHz, and the receivers can be tuned to any frequency in the selected band. The receivers are 3.5"x7.5"x10" high.
	TRAFFIC WARNING DETECTOR Cobra Electronics, creator of the Safety Alert® Traffic Warning System, has developed a "safety-only" detector designed to warn motorists of emergency vehicles, roadside hazards and approaching trains. Unlike a radar detector, the SA-1000 is being marketed to give motorists advanced warning for frequent roadside hazards. The unit works in conjunction with the Safety Alert transmitter, which is installed in many emergency vehicles. The Traffic Warning System transmitter is linked to the emergency light control; when the emergency lights are on, the transmitter automatically sends out a Safety Alert Signal, which will trigger both Traffic Warning and radar detectors up to a mile away. http://www.cobraelec.com
	ACCESS LOCKED GATES WITH FIRESTROBE From Access Products, the FIRESTROBE 2000 opens motorized gates when activated by an emergency vehicle equipped with a standard operational strobe. The FIRESTROBE 2000 signal is received optically by line of sight. The range varies with ambient light and intensity of the strobe emitter (a typical range varies from 150 ft to 500 ft.) The detector will not allow false operation with unwanted signals such as flashing headlights or loud sounds. The FIRESTROBE can be used for security/electric gate access, firehouse garage doors, and other related access/egress needed by emergency vehicles. This strobe detector also provides rapid access to any gated community that has been serviced by fire and emergency equipment from the OPTICOMSTROBE SYSTEM. The acquisition time from the emitter light source to the discriminate module is approximately .5 seconds.
	AIT DATA RECORDER Advanced Information Technologies Corporation (AIT) offers recording from PSTN and PBX telephone lines with the Comfile 1000. The Comfile 1000 provides up to 550 channel hours of unattended recording. Record and replay options are available from 4 to 16 channels. Its digital compression technology allows up to 240 channel hours of storage on a hard drive, and 550 additional channel hours stored on the online Digital Audio Tape. The recorder can be driven from the front panel as a stand-alone system or from the customer's own PC. Retrieval of information by time, date, line or dialed number are all executed instantly using a simple point and click operation. Recording and replay can be achieved simultaneously with no loss of data.