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PowerPhone Training in Vermont
PowerPhone, Inc. has been chosen by the State of Vermont Enhanced 9-1-1 Board to conduct integrated crisis communications training for its emergency communications personnel. More than 140 state telecommunicators, representing eight PSAPs, will receive intensive training in law enforcement, fire service and emergency medical dispatch pre-arrival instructions in addition to crisis intervention, domestic violence and suicide calls, liability issues and stress management techniques.
"We're extremely proud to have received this contract," said Chris Salafia, Marketing Director for PowerPhone. "Vermont's training requirements were very comprehensive...Our integrated approach ensures Vermont's citizens receive a consistently high level of service no matter where they are located or what type of emergency they face."
TCI in Louisiana
Tel Control Inc. (TCI) reports their Enhanced Digital PSAP (EDP) System is being installed in a new state-of-the-art facility in Shreveport, Louisiana. The Caddo Parish PSAP has a total of 28 calltaker positions, processing emergency calls for Shreveport Fire, Police, EMS and Caddo Parish Sheriff's Office. The EDP Intelligent Workstation application software will be installed on an International Public Safety Pentium based Personal Computer running the Microsoft Windows NT Operating system. The call taker positions are connected to the EDP Network Server System for administrative, reporting and database functions. Each calltaker position will be equipped with a TCI Digital Centrex Interface Board that will provide voice and data connectivity to the BellSouth DMS tandem for network interface, and will have integrated TDD and Instant Playback Recording capability.
TCI has also announced EDP installations at the Los Angeles County Fire Department and in the City of Thunder Bay, Ontario, Canada.
Ericsson in Albuquerque
Ericsson will provide citywide and county-wide communications for the police and fire departments of the City of Albuquerque and Bernalillo County, Arizona. Albuquerque will receive a five site, 15 channel simulcast system and Bernalillo County will receive a three site, seven channel simulcast network. There is only one contract for the two systems but the city and county will operate independently of one another, with roaming capabilities and interoperability for emergency situations.
American TriTech to Canada
NovaStar, the ambulance dispatch center servicing Nova Scotia, Canada, has selected American TriTech's "VisiCADTM for Ambulance" system. The installation of the VisiCad system makes it the first high performance ambulance system to service an entire Canadian province.
NovaStar provides ambulance dispatching services for a population of approximately 1,00,000 people over more than 44,000 square miles of rough coastal area.
American TriTech is also installing VisiCAD for Ambulance system to service the city of Toronto, Ontario. Serving a population of 3,000,000, Metro Toronto dispatches its 85-unit ambulance fleet to approximately 250,000 emergency and non-emergency calls per year over a 250 square mile area.
GeoResearch Goes to Idaho
Two GPS/GIS mapping and rural addressing services contracts were awarded to GeoResearch, Inc. Kootenai County, Idaho, awarded GeoResearch a full-service E9-1-1 implementation project which includes the mapping of approximately 17,000 building structures.
GeoResearch staff will perform consulting, project management, addressing and database development services to improve Kootenai's existing E9-1-1 dispatching capabilities. The 12,000 square mile county is currently served by two PSAPs. County 9-1-1 Central Dispatch initiates the response activities of four law enforcement agencies, ten fire service agencies, a county-wide paramedic program and eight emergency medical services entities, handling 65,000 incidents annually. All public and private roadways in the county will be named and mapped, habitable structures will be addressed and a Master Street Address Guide will be created to enable proper routing of 9-1-1calls and improve emergency response times.
GeoResearch will also be working with Nez Perce County to perform GPS/GIS mapping, rural addressing and photograph logging of 2,500 building structures as part of a county-wide GIS development effort that will ultimately be used to support E9-1-1. |