Results - Topic: CAD Systems

911 Operations Continue Despite Lightning Strike to Lapeer County's Lifeline Dispatch Center

Electrical storms always cause an increase in emergency calls to 911 as trees are brought down, localized flooding occurs and buildings are hit. Nationwide these calls come in to dispatch centers where trained public safety specialists mobilize emergency services to protect lives and property. Lapeer County is no different. If dispatchers become disconnected from emergency systems it impairs their ability to make vital and timely life and death decisions: when a disaster or emergency strikes,...

A Different Kind of CAD System Security Update: Best Practices in Legacy Migration

Call it ironic - but it wasn't funny. It was 2009, and a simple operating system security update took down the 9-1-1 call system we spent the past 19 months trying to migrate. Had this been in production, it would have put our city's 110,000 citizens at risk. Eight hours went by before we were able to roll back the update and get the code functioning again. Clearly this wasn't going to cut it.

Arkansas' Maumelle Police Department Goes Live with TriTech Software

The Police Department of the City of Maumelle, located in Central Arkansas and a neighboring town to Little Rock, has gone live with their new TriTech Software System's dispatch, records, and other applications.

Autauga County Sheriff, Prattville PD share data using Spillman Software

The Autauga County Sheriff's Office in Alabama is sharing dispatch and records information with the Prattville Police Department using software from Spillman Technologies. The sheriff's office has been using Spillman software to share jail data with Prattville since 2004. Using recently added Computer-Aided Dispatch and Records solutions from Spillman, the two agencies can now exchange dispatch information as well as data on suspects and incidents.

Behind IQResponse: A Q&A with Tiburon

At last week's National APCO Conference in Philadelphia, Tiburon introduced their new product, IQ Response, a next-generation product suite that integrates CAD, mobile data, fire and law records and jail management systems into a single interoperable software package. 9-1-1 Magazine spoke to Tiburon's Chief Marketing Officer, Ian Archbell, about the significance of the company's new offering.

Benefits of Integrating CAD and RMS

A clear sign showing how dispatchers can support law enforcement more directly than before, and even help influence a safe outcome for police incidents, is the move to integrate CAD and RMS systems. Fueling this integration trend is a wide range of software offerings that simplify data entry, retrieval and storage between dispatchers and law enforcement officers.

Breaking Into Technology

University Medical Center Hospital of Southern Nevada (UMC)'s Public Safety is a diverse department with three divisions: Public Safety (security), Safety, and Patient Transportation. Public Safety and Transportation each have their own separate radio channels and dispatchers, located in different areas of the hospital. This article is about the Public Safety division.

Cherokee County agency increases dispatch efficiency with Spillman

When Cherokee County (NC) 9-1-1 Communications needed a computer-aided dispatch (CAD) solution that was intuitive and easy to use, it turned to Spillman Technologies. "It is very conducive to how we dispatch, and it's user-friendly as far as running reports," said 9-1-1 Supervisor Janice Costello. "It uses very plain English so we don’t have to try to interpret what the software is saying. The software speaks the dispatchers’ language."

Colorado Springs PD selects New World Systems' public safety solutions

The Colorado Springs (CO) Police Department has signed a contract to license New World Systems' Aegis Suite of Public Safety Software on the Microsoft platform to replace a legacy system that no longer meets the Department’s needs. The new solution will help the Police Department increase efficiency by eliminating redundant data entry and improving information sharing capabilities.

Empowering First Responders with Real-Time, Life Saving Information

In emergencies, time is critical. Ineffective or limited communication of information to first responders can be the difference between safety and disaster, life or death. To ensure a quick and safe response, responders need more visibility in to what is happening at the scene, prior to arrival.

Enhanced MDC-1200 Controller

Midian Electronics has added enhancements to its PC based CAD-500 MDC-1200 controller. In addition to decoding and displaying ANI (Automatic Number Identification) and Emergency ANI in Motorola's MDC-1200 it will decode status messages from field units.

How 9/11 Has Changed Law Enforcement Intelligence Analysis

As the nation struggled to understand how something like 9/11 could occur on American soil, information came to light about breakdowns in information sharing between law enforcement agencies that might have helped prevent it. Predictably, there was a heated outcry to fix those breakdowns in order to protect our citizens from similar threats in the future... So, what has been done since those dark days to improve information sharing and law enforcement intelligence analysis? Actually, quite a...

Information Overload and the 9-1-1 Dispatcher

February, 2008 marked the 40th anniversary of the initiation of 9-1-1 service in the United States. In the four decades since that first call was made in Halleyville, Alabama much has changed.

Iowa County, WI Selects VisionAIR to Enhance Service and Regional Initiatives

VisionAIR, provider of the integrated Public Safety Suite of software, announces its newest client, Iowa County Sheriff's Office in Wisconsin. Located in Southwest Wisconsin, approximately 40 miles west of the capitol city of Madison, Iowa County covers 763 square miles. The integrated public safety system consists of products from VisionAIR's Public Safety Suite, including Computer-Aided Dispatch (VisionCAD), Records Management System (VisionRMS), Mobile Data application (VisionMOBILE) with...

Marion County, Mississippi Turns to InterAct Public Safety Systems for State-of-the-Art Public Safety Response

InterAct’s Computer Aided Dispatch, Geographic Information System and Law Records Management Solution Improve Officer, Firefighter, and Public Safety

Mobile Data Information Management

In a crisis, coordinated communication is critical to establishing command and control, maintaining situational awareness and coordinating response efforts across agencies and jurisdictions. When an emergency of any kind strikes, first responders must have immediate access to real-time, situational information.

New 9-1-1 Consortium in Muskogee County, OK implements New World's Public Safety Software

The Muskogee City/County Enhanced 9-1-1 Trust Authority (OK) is implementing new technology that will enable information sharing and improve communication between all county public safety agencies. The Trust Authority recently signed a contract to license New World Systems' Aegis Suite of Public Safety software on the Microsoft platform to replace multiple disparate systems at public safety agencies throughout Muskogee County.

New World Systems improves emergency response for large and multi-jurisdictional 9-1-1 Dispatch Centers

New World Systems, a leader in public sector software solutions, offers a new enterprise solution that enhances communication and provides more access to information. The solution, Aegis Computer Aided Dispatch (CAD) Enterprise.NET, is highly reliable, highly scalable and easy to use, enhancing dispatch for Law Enforcement, Fire and EMS.

New World Systems Selected for Grants Pass DPS & Josephine County 9-1-1

Grants Pass Department of Public Safety and Josephine County 9-1-1 Agency (OR) have partnered to replace antiquated dispatch and records management systems with modern technology and integrated solutions from a leader in public sector software. The partnering agencies signed a contract to license New World Systems' Aegis Suite of Public Safety software on the Microsoft platform. The new software will increase efficiency, improve communication and enhance the effectiveness of officers in the...

PlantCML changes name to Cassidian Communications, Inc.

Plant Equipment Inc., dba PlantCML, an industry leader in mission critical communications, has announced its official name change to Cassidian Communications, Inc.,an EADS North America company. As the largest and most trusted source of mission critical communications in North America, Cassidian Communications is leading the way in standards-based 9-1-1 call center applications, notification solutions and services and P25 land mobile radio networks. Over the last several years, the company...

Police Collisions

Imagine you are home alone when you hear a very heated argument from the couple who live next door. You become very concerned when you start to hear items breaking; and then, the wife starts screaming. You make the 9-1-1 call to the police, hoping that within minutes, she will be safe.

ProPhoenix is the Next Generation Public Safety Software for Vineland PD, New Jersey

The City of Vineland, New Jersey is now utilizing ProPhoenix Public Safety Software. With a population of over 60,000, this large jurisdiction needed public safety software that could help them achieve their maximum public safety potential.

Providence Health & Services, Oregon Region, Deploys RadioMobile Software

RadioMobile's turnkey installation of its newest offering IQ CAD Security dispatch software marks a new milestone in its quest to provide end-to-end dispatch and tracking solutions to public safety, security & fleet management operations. Providence Health & Services, Oregon region’s Security services division uses "IQ Secur-CAD" towards dispatch, tracking and management of security personnel with affiliated hospitals and clinics. The software utilizes Microsoft SQL Server over a...

Spillman softare chosen for Albertville (AL) PD

The Albertville Police Department in Alabama will use new software from Spillman Technologies to share data with neighboring agencies and solve crimes that cross jurisdictional boundaries.

Tiburon Announces New Public Safety Software Suite: IQResponse

Tiburon has announced its newest public safety software offering – IQResponse, a suite of components that were designed and built from the ground-up to be fully integrated... In parallel with Tiburon’s IQResponse product announcement, the company has also announced its first IQResponse client, the Lubbock, Texas Police Department.

TriTech and Medic Partner on Technology Initiatives to Improve Emergency Response

TriTech Software Systems and Medic, Mecklenburg County's Emergency Medical Service Agency, have partnered on important technology initiatives designed to improve emergency response. TriTech will provide its VisiNet Mobile data solution in Medic vehicles and install a VisiCAD Disaster Recovery solution for an off-site emergency backup dispatch center.

TriTech Partners with Dane County for New Computer-Aided Dispatch

Tritech Software Systems Announces Acquisition Of VisionAIR Inc.

TriTech Software Systems, a leading provider of Public Safety and Medical Transportation software solutions, has announced its acquisition of VisionAIR, a privately held company that specializes in providing mission-critical Computer-Aided Dispatch, Law and Fire-EMS Records Management, Mobile, Jail Management, Civil Processing and multi-agency data sharing solutions to public safety agencies primarily for the mid-tier market.