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The flood of new technology makes it easier than ever to reach out and communicate with someone, right? Think again. While it's true that communicating with "someone" may indeed be easier, achieving dependable communications with "everyone" on a moment's notice and in an emergency crisis is at least as much of a challenge as ever. So why is that?
Alameda County Sheriff's Office first in California to Partner with Public Safety Technology Company AlertID
AlertID and the Alameda County Sheriff's Office announced their partnership to make AlertID's free mobile app and online public safety information services available to all county residents beginning today. The Alameda County Sheriff's Office is the first agency in California to announce its partnership with AlertID, which will allow residents to receive the full range of AlertID apps and services at no cost to the public or the Sheriff’s office.
AmpliVox Sound Systems is proud to introduce the groundbreaking Radio Hailer communication system, the most powerful, cost-effective, and versatile emergency sound system available. The innovative Radio Hailer is a vital tool for first and post response teams, especially in large emergencies that demand quick, clear communication from emergency personnel to operation leaders, team members...
In competitive bidding, ARINC Incorporated has been awarded the contract to provide enhanced electronics for the Chester County, PA Public Safety Digital Radio Paging Network... Hundreds of fire and Emergency Medical Services personnel in the county rely on the paging system to support their mission-critical operations.
On Monday, June 4th, 2012, Arkansas State Senator Gilbert Baker (R) announced that Arkansas has become the first in the nation to launch Smart911 statewide, ushering in a new era of public safety for all of its citizens. In an initiative marked by bipartisan leadership, and the overwhelming support of public safety officials and public service groups, the Smart911 deployment will give 9-1-1 telecommunicators, police, fire and emergency medical services (EMS) more detailed information,...
Every day, law enforcement officials across the nation work to locate missing persons, and the more resources available, the better. Police departments, local government and schools across the nation have adopted mass notification technology, helping them to enlist the eyes and ears of an entire community. By sending an alert, by phone call, text, email, social media channels such as Facebook and Twitter, and TTY/TDD devices for people who are hearing impaired, officials can instantly expand...
Emergency communications leader Cassidian Communications and Greater Harris County 9-1-1 Emergency Network have announced the successful advanced text messaging trial using the company's next generation 9-1-1 emergency response call processing platform, VESTA. The trial involved the receipt and processing of text messages from within the Houston area. Although the general public believes the capability for short message service (SMS) also known as text messages to 9-1-1 should be available...
Cassidian Communications (formerly PlantCML), an EADS North America company and industry leader in mission critical communications, has announced the general availability of version 1.7 of its map-driven emergency notification solution, GeoCast Web. Feature-rich, this adaptation delivers new functionality and greater communications capacity, augmenting the crisis communications efforts of public- and private- sector organizations globally.
Cassidian Communications has announced the successful deployment of its Self-Registration Portal (SRP) by numerous U.S. public safety operations utilizing The Communicator! NXT, GeoCast Web and REVERSE 911 notification solutions. Use of the web-based SRP enables clients to gather contact information such as cell, VoIP and unpublished numbers from local residents, expanding the reach and effectiveness of these critical notification systems beyond existing 9-1-1 databases, which currently...
As technology continues to evolve, especially in the emergency communication industry, new technologies are replacing, or being integrated with, traditional communication and notification tools to enhance overall systems. Learning from real-life examples, including an emergency such as Hurricane Sandy and the major transformation of Hawaii's in-progress communication infrastructure project, emergency managers can continue to learn and better navigate through the evolving landscape.
Galain Solutions, a leading consulting firm in alert and warning practices and technologies, has released a white paper that navigates the new Wireless Emergency Alerts (WEA) system, which will be operational beginning this spring.
Though 2011 represented a record-breaking year with regard to the number of disasters, the American public remains largely unaware of both their local alerting processes and their community's emergency notification capabilities. Even more alarming, many citizens approach the subject of disaster warnings and personal emergency preparedness with attitudes that reflect unacceptable levels of complacency, indifference and, in far too many cases, what can only be described as outright apathy.
During large scale emergencies where community members are displaced from homes or schools, StatusNet911 Community Contact provides an easy to navigate web-based registration system. Authorized personnel at emergency shelters, schools, houses of worship, hospitals, police stations and other locations, which are commonly used as shelter sites during an emergency, will be able to quickly identify and register displaced families and individuals.
Element Mobile is teaming up with Intrado, to bring the Cellular Mobile Alert System (CMAS) to Central Wisconsin. CMAS is a location-based message system that alerts customers of fema alerts and other governmental updates, including Amber Alerts, severe weather alerts, and presidential alerts. When activated, CMAS sends a 90-character message alert to CMAS compatible devices.
Founded by a deputy fire chief with 26 years of first responder experience, ELERTS is building a smartphone/tablet-based emergency alert system that turns citizens into assets for first responders - and gives first responders vastly better tools with which to communicate.
EmergencyLink, the free emergency ID network, has announced its first government partnership to provide an entire U.S. county with state-of-the-art emergency medical services. Butler County Emergency Medical Service (EMS) in Kansas has implemented EmergencyLink to improve the quality of information first responders have and better prepare its 65,000 residents for emergency situations.
The popularity of SMS, social media and other internet messaging mediums have substantially expanded opportunities to manage emergency events. This is evident in the rapid development of interoperable, network-based, multi-device communications systems... Though new technologies and messaging formats broaden the overall reach of crisis communications in both natural and man-made disasters, they also present inherent challenges...
Federal Signal: Survey Finds Personal Alerts Help Mobile Phone Owners Feel Safer During an Emergency
Four-out-of-five Americans (81 percent) who own a mobile phone would feel safer in an emergency situation if they received an emergency notification on their phone informing them of what was going on, according to a recent Federal Signal survey conducted online in June by Harris Poll.
The Federal Emergency Management Agency (FEMA) has approved Omnilert's products as IPAWS alert originators. FEMA-approved organizations can now access the Integrated Public Alert & Warning System (IPAWS) through Omnilert's products e2Campus and Amerilert to broadcast alerts over the Emergency Alert System (EAS), Wireless Emergency Alert (WEA), and other systems, in addition to the client's own subscriber base and endpoints within their Omnilert account.
Rave Mobile Safety, a trusted software partner for campus and public safety, has announced the first statewide deployment of SmartPrepare in Arkansas. The rapidly growing service allows citizens to create free, secure Safety Profiles online that contain vital details about their household. Public safety officials can quickly leverage the data in SmartPrepare to gain greater insight into their communities and identify potential challenges...
The Marion County (FL) Sheriff's Office (MCSO) has launched a service that will enable citizens to text the agency for help in an emergency by texting their 9-1-1 center. The system, which was developed in house, enables urgent text messages to be received and handled by a system that is separate from the agency's 9-1-1 system. Messages are displayed on a dedicated screen.
ReGroup has developed the 2014 Emergency Notification System Checklist to provide you with a baseline for the standards and capabilities of a truly robust, capable Emergency Notification platform. After reading this White Paper, available free for download, you will be able to gauge if your current ENS provider is the best fit for your organization in lieu of the past year's trends in criminal behavior and advancements in technology.
New Hampshire's Hampton Beach Casino Ballroom has funded the Hampton Police Department’s deployment of Ping4 Inc.'s Hyperlocal Citizens Alerts, an app that instantly notifies people of dangers and emergencies wherever they are in the world. Upon deployment, citizens can download this free app on their Apple or Android smartphones and iPads to be instantly notified about natural disasters, dangerous storm situations, missing persons, traffic situations, terrorist attacks, and local crimes in...
Hyper-Reach Announces Event Alert Initiative - Program Donates Emergency Alert Services for Event Participants and Spectators
Emergency alert systems are not geared to send alerts to out-of-town visitors to events such as marathons, community festivals and other large group gatherings. Now Hyper-Reach is offering a program that provides free emergency alerts for attendees at these types of events.
There are three areas of emergency communications that have seen progress, but need continued improvement: interoperability between responding agencies and other municipalities; incoming information to Public Safety Answering Points (PSAPs) and 9-1-1 dispatch centers; and delivering information to an engaged and connected public, given the rise in popularity of social networking sites like Twitter and Facebook.
Finding a solution to an ongoing problem about reporting malfunctioning audio/visual equipment at the University of North Carolina at Charlotte unexpectedly resulted in a solution that would eventually be used for emergency communications on campus.
In an emergency, seconds count. Making sure 9-1-1 call-takers and emergency responders have all the information they need can mean the difference between life and death. To assist in this critical task, King County is launching "Smart911," a supplemental data service that allows residents to create a personal safety profile in a secure database. That information can then be used to assist 9-1-1 call-takers and responders in the field.
The Dallas Fort Worth Metroplex and extended region is home to upwards up 8 million people. The 16-county region that comprises North Central Texas is both a thriving business and agriculture hub. 9-1-1 dispatchers are as likely to coordinate response to a police chase on a busy, multi-lane freeway as they are to a call about cattle blocking a two-lane road.
LASD Announces Innovative Eyewitness Video Platform to Revolutionize Responses to Terrorism, Large Scale Criminal Events & Disasters
SENDUS and the Los Angeles Sheriff’s Dept (LASD) have announced LEEDIR, a new technology platform that will change the way law enforcement agencies respond to large scale criminal events and terrorists events. This new technology would have been ideal during the kind of active-shooting event that happened at LAX on Nov 1st, to understand how the shooting happened through eyewitness videos and to expedite collaborative analysis of the situation.
According to preliminary data compiled by the National Law Enforcement Officers Memorial Fund, 53 law enforcement officers were killed in the line of duty during the first half of 2012. This is a 44% decrease from the 94 fatalities that occurred in 2011 during the same time period.
LexisNexis Acquisition Enhances Law Enforcement's Ability to Streamline Crash Reporting, Reduce Accidents
LexisNexis Risk Solutions has acquired iyeTek, an innovative software development company that creates mobile and handheld software solutions...Together, the companies can help law enforcement agencies fully automate their accident reporting process from beginning to end, resulting in cost savings, more effective information sharing and enhanced investigative capabilities.
LexisNexis Risk Solutions has implemented an electronic crash reporting system that will drive internal efficiencies and improve citizen services for the Woodstock Police Department in Illinois. The new system deployment enables the department to fully automate its accident reporting process from beginning to end, resulting in time and cost savings, significant reduction in risk of errors, more effective information sharing and delivery to citizens, as well as the ability to reallocate...
The Littleton Police Department (LPD) is the first law enforcement agency in Colorado to deploy ping4alerts!, an app that instantly notifies subscribers of dangers and emergencies in Littleton. Citizens can download the free app on their Apple or Android smartphones to be alerted to natural disasters, dangerous weather, missing persons, traffic situations, and local crimes in progress.
As the president of Blackboard Transact, I often speak with safety officials on campuses about how they can improve their approaches to reduce campus safety risks and institution liability, a high priority for universities in light of high-profile security issues on college campuses in recent years. While a unified approach takes commitment, time and resources, the end result could help save lives.
Massachusetts EMA Unveils Renovated State EOC & Introduces First-In-The-Nation Emergency Alerting App
On Oct 5th, Massachusetts Governor Deval Patrick held his weekly cabinet meeting at the Massachusetts Emergency Management Agency (MEMA) Headquarters in Framingham, where he joined Lieutenant Governor Timothy Murray and members of his cabinet to tour the newly renovated State Emergency Operations Center and received a demonstration of Ping4alerts!, a new public alerting technology for smartphone users.
The basic desire to leverage the technology of the mobile phone for emergency alert systems, in its simplest form seems blatantly obvious, until, upon further exploration, a plethora of complexities arise.
Los Angeles-based company, MobileTrec, has launched SafeKidZone, a mobile personal security network based on a mobile phone application that places a "Panic Button" on kids' cell phones which can rapidly connect to 9-1-1.
It is a new social network that is using the latest mobile technology to provide an increased level of protection during school shootings as they unfold. The Hero911 Network is a voluntary, nonprofit group of federal, state and local law enforcement officers nationally dedicated to reducing response times to active school shooting incidents.
New Everbridge System Harnesses the Power of the Social Universe to Help Organizations Gather Intelligence & Manage Mass Communications
Everbridge has announced that it has launched a first of its kind social and critical communications solutions suite that enables organizations with the ability to gather and evaluate real-time intelligence from social media as part of its communications strategy. The new solution provides organizations with a single, interactive communications console to not only monitor a situation and gather external intelligence using real-time social media, data feeds and updates from the field...
New Jersey residents will now be able to receive critical information from the New Jersey State Police (NJSP) and the New Jersey Office of Emergency Management (NJOEM) on their cell phones and PDAs with the use of a free, web-based service.
This eloquently powerful PSA was developed with the San Ramon Valley Fire District in California, about a new iPhone App, developed by PulsePoint, alerts CPR trained members of the community of a CPR need in their vicinity. Using Hollywood styledfilming techniques, no dialog and an absorbing musical score, the PSA poignantly demonstrates how CPR-trained citizens in the vicinity of a cardiac emergency can be notified of the need for CPR via their iPhone and can render aid while emergency...
Newark Police Department, the largest municipal police force in New Jersey, has signed an agreement with Nixle, LLC to use its free public notification services to deliver important and timely information to residents. With no cost to the department or taxpayers, Nixle Connect is a cost-effective solution for all levels of government agencies.
The Millstadt (Illinois) Police Department encourages residents to sign up for Nixle notifications to receive important crime information and time sensitive alerts. With no cost to the department, taxpayers, or residents, the new Nixle Connect is a cost-effective solution for all public safety agencies throughout the country.
In another of the growing examples of local public safety agencies providing smart phone applications with which to contact law enforcement and/or emergency services, Sheriff Shaun Golden of Monmouth County (NJ) wants residents of his County to have emergency notifications and public safety information at their fingertips. The Monmouth County Sheriff's Office Application (app) is designed for Android and iOS platforms and can be downloaded for free.
The North Tahoe Fire Protection District in California will soon begin speaking directly to the public during fire events in a most retro yet revolutionary way – using two portable broadcast radio transmitters. “We will deploy the transmitters to announce evacuation routes, shelter locations, or changes in those scenarios, as that kind of thing will change with the wind quite literally” states the District’s Chris Stulik.
As campuses nationwide openup their classrooms for the new school year, MIR3, Inc., an innovator of real-time Intelligent Notification and response technology, is urging school administrators to review their current campus alerting plans to keep students and staff safe and operations running smoothly in case of disaster.
The Federal Emergency Management Agency (FEMA) recently completed a nationwide test of the Emergency Alert System (EAS) targeted for the radio, television, cable and satellite broadcast communities... The audience for the nationwide EAS test was composed of viewers and listeners of radio and TV programming. However, with today's increasingly mobile society, many users have come to rely on their mobile device as a primary means of communication during an emergency event. So, what about...
Omnilert, LLC has announced the release of a major breakthrough in interactive mass communications. "SMS Inbox" is a revolutionary new feature that organizes incoming responses to emergency alerts in a way that helps administrators gain better situational awareness to manage an incident. Additionally, system administrators can respond back to individual recipients via SMS text messages from the SMS Inbox cloud-based interface. The new feature is available to all e2Campus and Amerilert...
The Blackstone, MA Police Department has deployed Ping4 Inc's Hyperlocal Citizens Alerts app, Ping4Safety, which instantly notifies people of dangers and emergencies wherever they are in the world. Users can download this free app on their Apple or Android smartphones to receive immediate notification about natural disasters, dangerous storm situations, missing persons, traffic situations, terrorist attacks, and local crimes in progress.
Personal Alerts: What Should Mobile Subscribers Expect Now that CMAS Implementation is Moving Forward?
CMAS is a new public safety system that allows people who own an enabled mobile device to receive geographically targeted, text-like messages alerting them of imminent threats to safety in their area. This alerting follows you wherever you go and does not require previous knowledge of zip codes or advance registration.
Rapid Notify, Inc. has been selected by the Guernsey County Emergency Management Agency in Cambridge, Ohio to provide mass notification services. The Rapid Notify system enables Guernsey County public safety officials to contact over 40,000 area residents in the event of an extreme emergency situation.
Emergency Notification Systems: Public Safety's Regional Intercom
How Communication Helped Safeguard Southern California Residents during the Wildfires
Following the 2007 San Diego wildfires, the San Diego/Imperial Counties Chapter of the American Red Cross knew it was time to update their notification facilities. Using private and public funding, the Red Cross created a state-of-the-art, video-based information management system to facilitate information flow, so that Chapter personnel could communicate more effectively with each other, the public and the media.
Across America, neighborhoods are turning to a new neighborhood social network to communicate with neighbors, trade goods, borrow gardening tools, find lost pets, cut back on crime and respond to emergencies. Nextdoor is a new, free and secure social network designed to connect neighbors with each other and build community.
The Redwood City Police Department has announced it is now using Nixle to send important and timely public safety information to residents. Nixle Connect allows the department to communicate with the public via text/SMS, e-mail, and Internet posts at no cost. Nixle will be used as the primary resource for distributing secure information to residents over the department's web-based platforms.
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Fire and Emergency Medical Services, has enhanced its Enterprise Version 4.0 platform with automated case flow notification and assignment capabilities. These new features will expedite certain administrative procedures and empower personnel to focus more on patients and less on paperwork.
Send Word Now, a worldwide leader in emergency notification and incident management services, has become a member partner of City Security and Resilience Networks (CSARN), the award winning global business security advisory service. CSARN is a not-for-profit business membership group dedicated to promoting staff safety and organizational resilience. CSARN was recently awarded "Business Continuity Initiative of the Year" by its industry peers.
Most people would agree that communications within a Police Department is critical to the daily and safe operation of any community. An unfortunate trend has caught on, though, perhaps in response to tight municipal budgets and officer layoffs... Recognizing that a more effective and safe solution would significantly increase the speed and accuracy of communications from the field, PDV took the lead by creating an application called SkyMail, which allows police officers to quickly and...
SST, Inc., has announced the launch of ShotSpotter SiteSecure, a first-of-its-kind indoor gunfire detection, location and alert system that detects and locates gunfire and automatically alerts first responders within seconds. ShotSpotter SiteSecure integrates existing or new outdoor installations of the industry-leading ShotSpotter gunfire location and alert solutions to provide a complete indoor/outdoor "bubble" of protection around any facility.
SST, Inc., has launched ShotSpotter SiteSecure, a first-of-its-kind indoor gunfire detection, location and alert system that detects and locates gunfire and automatically alerts first responders within seconds. ShotSpotter SiteSecure integrates existing or new outdoor installations of the industry-leading ShotSpotter gunfire location and alert solutions to provide a complete indoor/outdoor "bubble" of protection around any facility.
As much of the country continues cleanup from tornadoes, hurricanes and ongoing severe summer storms, findings from a new study released by CallFire and conducted online by Harris Poll among 2,100 U.S. adults 18 and older show that three in five Americans (59%) say they are more likely to pay attention to emergency alerts, from hurricane warnings to Amber alerts, sent to their phone as opposed to other methods such as roadside signs or TV...
TCS' SMS 9-1-1 Offers New Lifeline for Hearing-Impaired & People at Risk in Noise-Sensitive Situations
The TCS SMS 9-1-1 product suite provides a day-to-day reliable and cost-effective solution that meets Public Safety Answering Point (PSAP) requirements, while providing the public with a mainstream communication channel to contact emergency services rapidly via text messaging.
In the past, emergency alerts and notifications were largely dependent on outdoor sirens, radio broadcasts and television alerts. Yet, the 2012 Federal Signal Public Safety survey found that 36% of Americans would be motivated to take action in an emergency based on ANS alerts, including call, text and email notifications, over any other form of communication... Though a variety of human factors such as age, physical disabilities and cultural differences have always been a concern in planning...
Digital Alert Systems, a division of Monroe Electronics and Texas-based systems integrator Consolidated Telecom Services (CTS), announced that the Texas Department of Public Safety (DPS) has deployed a major upgrade in the state's ability to keep its citizens warned and informed, with the Digital Alert Systems DASDEC-II Emergency Operations Center (DASEOC) integrated public alert and warning solution.
After tornadoes left over 300 dead in just a 24 hour period those in the across the country are now aware that technology, email, text alerts, and weather radios prevented an astronomical death toll. Some of the supercell storms from Wednesday were so extreme that if anyone in their path didn’t adequately seek shelter they would not survive. By a miracle, highly visible tornadoes during the day Wednesday combined with media coverage saved many whom are counting their blessings today. Had the...
At last month's Canadian Association of Chiefs of Police Conference (Toronto, Ontario), the Microsoft Technology Innovation 2012 Award (MTIA) was presented the University of Windsor's Community Police for their work in incorporating technology into their organization allowing for the sharing of information in real-time between multiple organizations to increase interoperability among public safety departments - college and corresponding regional, provincial and federal first responders.
USA Mobility, Inc., including Amcom Software and USA Mobility Wireless, has announced a new corporate name, Spok (pronounced "spoke"), launching a new era in critical communications with an innovative and combined identity - and providing more than 125,000 organizations worldwide with effective solutions for workflow improvement, secure texting, paging services, call center optimization, and public safety response.
Early in 2008, Ventura County Health's emergency preparedness specialist Steve Johnston approached Information Station Specialists (ISS) with a set of needs that ultimately led to the birth of a new means of reaching the public with health and safety information during a crisis. The RadioSTAT Portable Emergency Advisory Radio Station was designed through this public/private collaboration to be used in conjunction with portable road signs that instruct motorists to tune to a special AM radio...
Midian's VAE-1 and VAE-10 voice alarm encoders can send a pre-recorded voice message and an Emergency ANI when an event occurs at a repeater site. The event could be that the site is on backup power, equipment has failed or an intrusion has been detected. For example the unit can be set-up to send a recorded message of "Radio Tower 1 backup power is on."
Due to the escalating gravity of crisis situations such as active shooters events and natural disasters, emergency professionals constantly have to find ways to evolve their existing emergency notification strategy in order to effectively adapt to current trends and better ensure the safety of their members. Regroup's free white paper entitled "7 Best Practices in Emergency Notifications," will give you food for thought when contemplating how to improve your emergency notification strategy.
No Emergency Notification System can be an effective tool during a campus crisis if you're unable to reach members because either they're not participating in the campus emergency notification program or their contact information is outdated. An informative white paper from Regroup, a Emergency Notification and Mass Messaging System, entitled "How to Increase Enrollment in Campus Emergency Notification Programs" includes...
The fire department in Sugar Land, Texas, began to appreciate the benefits of IP-based communications with their recent installation of Zetron's IP Fire Station Alerting (IP FSA) system. Because the new system sends alerts over the city's fiber-optic IP network, an operator can dispatch a fire truck, an ambulance, and one or more fire stations almost simultaneously, with the press of just a few buttons. The system also provides automatic indications of alert success and failure, so operators...