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22 public safety agencies purchased software from Spillman Technologies for the first time during the second quarter of 2013, joining the more than 1,000 public safety agencies in 37 states nationwide already using Spillman software. In addition to the new agencies, 62 agencies expanded their existing Spillman systems.
Tiburon, Inc., has announced the successful go-live and completion of a major law enforcement system upgrade project at Harris County, Texas.
The city of Addison, Texas has selected Tiburon's integrated Tiburon CAD, Mobile, and Law RMS for its next generation solution. The deployment project includes 7 CAD licenses for the dispatch center, 26 mobile licenses for vehicles in the field, WebCAD and 75 law records system positions.
Locution Systems, Inc., which offers an advanced fire station alerting and automated 9-1-1 dispatching system for fire and EMS departments, and Alert Public Safety Solutions, which offers Computer-Aided Dispatch, Mobile Dispatch, and Records Management for public safety departments, has completed a software interface between the Alert PSS RESPONDER CAD system and Locution Systems' fire station alerting and automated 9-1-1 dispatching system.
The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA"), National Academies of Emergency Dispatch (NAED), 9-1-1 For Kids, and the Congressional NextGen 9-1-1 Caucus, will present the City of Aurora Public Safety Communications Department of Aurora, Colorado with the Outstanding 9-1-1 Call Center...
The Autauga County Sheriff's Office in Alabama is sharing dispatch and records information with the Prattville Police Department using software from Spillman Technologies. The sheriff's office has been using Spillman software to share jail data with Prattville since 2004. Using recently added Computer-Aided Dispatch and Records solutions from Spillman, the two agencies can now exchange dispatch information as well as data on suspects and incidents.
At last week's National APCO Conference in Philadelphia, Tiburon introduced their new product, IQ Response, a next-generation product suite that integrates CAD, mobile data, fire and law records and jail management systems into a single interoperable software package. 9-1-1 Magazine spoke to Tiburon's Chief Marketing Officer, Ian Archbell, about the significance of the company's new offering.
A clear sign showing how dispatchers can support law enforcement more directly than before, and even help influence a safe outcome for police incidents, is the move to integrate CAD and RMS systems. Fueling this integration trend is a wide range of software offerings that simplify data entry, retrieval and storage between dispatchers and law enforcement officers.
OPEN Incorporated, makers of the SafetyPAD suite of technology products for Emergency Medical Services, provided Boston EMS its new Web Services API (Application Programming Interface). Using the SafetyPAD API, Boston EMS is now automatically importing data for all patients transported to Beth Israel Deaconess Medical Center (BIDMC) directly into their industry-leading electronic hospital management system.
The unfortunate reality for public safety organizations that house confidential and sensitive data, including the personal information of employees and citizens, is that there is no end to cybersecurity threats such as botnets, worms, and hacking.
Broward County Sheriff's Office (BCSO) of Florida has selected BidSync to maximize the agency's solicitation, bid management, awarding and contract management. Using BidSync, the BCSO will be able to streamline solicitations and oversee the bid process through award. BidSync Source's powerful tools will save valuable employee time and will make managing bids and related documentation less cumbersome.
Cherokee County Sheriff's Office, SC, Selects Zuercher Technologies to Provide New Public Safety Software
After a lengthy review of vendors and proposals, the Cherokee County Sheriff's Office has selected ledsSuite by Zuercher Technologies as their new jail management and records management software... With the ledsSuite solution, key data will be entered into one, central system with a graphical user interface that is much easier to use.
Tiburon, Inc., a leading provider of integrated Computer Aided Dispatch (CAD) and records management public safety software for on-premises and secure cloud solutions, has announced that the City of Fife, Washington Police Department selected Tiburon to upgrade their current Computer Aided Dispatch (CAD) and Records Management System (RMS) to the industry's fastest growing multi-agency, multi-jurisdictional, cloud-enabled platform - Tiburon's CAD and RMS.
The Colorado Springs (CO) Police Department has signed a contract to license New World Systems' Aegis Suite of Public Safety Software on the Microsoft platform to replace a legacy system that no longer meets the Department's needs. The new solution will help the Police Department increase efficiency by eliminating redundant data entry and improving information sharing capabilities.
In the aftermath of 9/11, many law enforcement agencies sought to establish new data repositories to capture information, such as Suspicious Activity Reporting (SAR, also known as Tips & Leads), Organized Crime Intelligence, Counter-terrorism Intelligence, and even Web-based and electronic document open-source data. Quite a few agencies, perhaps a result of the growth of Fusion Centers, are now interested in setting up information management systems that can mine existing data repositories...
Emergency Technologies Deploys Multi-Department Fire Records System in San Antonio, Bexar County, and Schertz Fire Departments
Emergency Technologies, Inc. (ETI) proudly reports that that the Visual Fire system is live and operational within the city of San Antonio Fire Department, the city of Schertz Fire-Rescue, and throughout all of the Bexar County Fire Departments. ETI's Visual Fire solution allows these city and county fire departments to have an integrated public safety information system to help streamline information sharing between city and county agencies.
Emergency Technologies, Inc. (ETI) has formed a strategic partnership with VisionAIR, Inc., a leading provider of public safety software solutions. Through this strategic partnership VisionAIR will provide ETI's Visual Fire and Visual EMS solutions, branded as VisionFIRE 5.0, an integral part of VisionAIR's Public Safety Suite to current and prospective public safety clients.
Digital dictation and transcription are some of the most rapidly adopted technologies by emergency medical service (EMS) professionals, and for good reason. Voice technology allows emergency workers to capture crucial patient care details faster and more efficiently than typing, and it helps EMS companies submit cleaner, more accurate claims and bills. The results are safer handoffs at the hospital, higher quality patient care and faster reimbursement.
Fairmont PD & PTS Solutions First In Country To Successfully Test New Secure Link To The National Data Exchange
The Fairmont, West Virginia Police Department is the first agency in the country to participate in the National Data Exchange (N-DEx) program through a new secure Information Exchange Data Package (IEDP). PTS Solutions, Inc. (PTS) provided the records management system software to enable the police department to participate in N-DEx.
Firefighters heading to a blaze in Anoka County, Minnesota will soon know if they will be walking into a drug house, thanks to a new Public Safety Data System initiative to integrate fire and law enforcement information. The County is setting a public safety standard for communities nationwide with the 26-agency system, which will improve the safety of responders and citizens by enabling fire and law enforcement agencies to share crucial emergency during a response.
The Ogden City Fire Department, is very vigilant in evaluating departmental processes to ensure efficient operations while providing a high standard of service to their community... "We have reviewed FDM's RMS twice now and it continues to be the most flexible and well-rounded system that meets our realistic needs...
The Floyd County 9-1-1 Communication Center in Rome, Georgia, is implementing the Zuercher Technologies ledsCAD and ledsMapping solutions to upgrade their call taking and dispatching processes. The solutions will seamlessly integrate with existing ledsSuite records and jail management software that was recently purchased for the Floyd County Sheriff’s Office and Police Department.
Getting to Go: The untold story of all the work and hand-shake partnerships leading up to an information-sharing project
How a driven law enforcement leader and an equally committed public safety software vendor created a blueprint for success for RMS-vendor neutral information sharing projects, with officer safety as the cornerstone.
After a thorough evaluation process, Harris County, Texas has signed a contract with Tiburon to provide an enhancement to their law enforcement agencies' mission critical computer systems including the County's Computer Aided Dispatch (CAD), Mobile Data and Records Management System (RMS) solutions.
Suspicious Activity Reports (SARs) could be one of the most promising data sources for effective threat analysis in the coming years, and under the NSI program (National SAR Initiative), law enforcement agencies can submit local reports for analysis by participating agencies as well as compare their local reports to the broader database to find matches and vet threats for their regions. This kind of reporting and analysis is key to identifying people like those who, prior to 9/11, were...
ImageTrend, Inc. has announced it will soon launch a statewide fire incident reporting system for the State of Mississippi. The company's powerful Fire Bridge software will be used to collect data on incidents submitted by its fire departments. The data collected will be available for the type of in-depth analysis that can be used to improve fire safety and reduce fire suppression costs.
InterAct, a leading provider of incident-response and management software, has announced the release of InterAct Online RMS version 10.12, introducing a variety of enhancements designed to support statewide and multi-agency workflows and business practices. These enhancements provide for increased functionality and flexibility within many core modules of the application, including Incident, Arrest, Evidence and Case Management.
VisionAIR, provider of the integrated Public Safety Suite of software, announces its newest client, Iowa County Sheriff's Office in Wisconsin. Located in Southwest Wisconsin, approximately 40 miles west of the capitol city of Madison, Iowa County covers 763 square miles. The integrated public safety system consists of products from VisionAIR's Public Safety Suite, including Computer-Aided Dispatch (VisionCAD), Records Management System (VisionRMS), Mobile Data application (VisionMOBILE) with...
eCrash Simplifies Accident Reporting at No Charge to Law Enforcement Agencies. LexisNexis Risk Solutions has reached an agreement to integrate eCrash, an electronic crash report management system, with InterAct RMS. The combined solution is available now to all InterAct law enforcement customers.
LexisNexis Risk Solutions has announced an agreement to integrate eCrash, an electronic crash report management system, with CODY Systems' Records Anywhere Record Management System (RMS). With this announcement, CODY customers nationwide are now able to take advantage of this integrated solution.
The Lifeline Real Time System is the first and only software solution to date with the ability to integrate a modular, scalable and fully integrated Single Asset Management System for Federal, State and Local Government Agencies who desire 100% accountability.
The Lumpkin County Sheriff's Office E9-1-1 Communications Center has been using the ledsSuite computer-aided dispatch, mapping, and mobile products, from Zuercher Technologies, LLC, for less than a year. With the many successes they have recognized using these products, they have decided to expand the software installation to include several more ledsSuite products.
Marion County, Mississippi Turns to InterAct Public Safety Systems for State-of-the-Art Public Safety Response
InterAct's Computer Aided Dispatch, Geographic Information System and Law Records Management Solution Improve Officer, Firefighter, and Public Safety
In a crisis, coordinated communication is critical to establishing command and control, maintaining situational awareness and coordinating response efforts across agencies and jurisdictions. When an emergency of any kind strikes, first responders must have immediate access to real-time, situational information.
New World Systems Helps Kansas City (KC) Public Safety Agencies Increase Availability and Efficiency
Public safety personnel in Kansas City, Kansas soon will provide residents with greater availability by using New World Systems Aegis Public Safety Software Solutions. The Unified Government of Wyandotte County in Kansas City, KS will implement Aegis solutions including CAD for Law Enforcement, Fire & EMS, Mobile Enterprise with mobile messaging, field reporting, AVL, and Records Management.
The city of Oxnard, California Fire Department will deploy Emergency Technologies, Inc. (ETI) Visual Fire, a Fire Records Management System (Fire RMS), which will provide responders with access to mission critical data that will help improve firefighter safety and increase efficiency and effectiveness in federal and state reporting requirements. ETI will begin implementing Visual Fire later this year as part of a comprehensive public safety software modernization effort. Visual Fire will...
Plant Equipment Inc., dba PlantCML, an industry leader in mission critical communications, has announced its official name change to Cassidian Communications, Inc.,an EADS North America company. As the largest and most trusted source of mission critical communications in North America, Cassidian Communications is leading the way in standards-based 9-1-1 call center applications, notification solutions and services and P25 land mobile radio networks. Over the last several years, the company...
The Portland (Texas) Police Department has chosen Spillman Technologies as its new public safety software provider. The department selected Spillman after searching for a stable, responsible software provider that treats customers with integrity, said Terrell Elliott, manager of information technology for Portland PD.
Hamilton Township Police Department (NJ) has gone "live" with ProPhoenix Computer Aided Dispatch, Wireless Digital Assistant Mobile, and Records Management solutions. With a population of 26,500 and a yearly call volume of 61,000, Hamilton Township wanted an integrated solution that would solve their data sharing needs. ProPhoenix was selected because of their ability to provide a modern cost effective solution while providing high customer satisfaction.
Officers at the Rosenberg Police Department in Texas will gain access to records and images and have the ability to search for data, view dispatched information, and receive call assignments from the field using the new Spillman Touch application.
The Bermuda Police Service has long used the Memex intelligence platform for its Intelligence Unit. The BPS recently rebuilt its Custody facilities and environment as it furthers its PACE (Police and Criminal Evidence Act) compliance. BPS explored an enterprise solution for its entire booking and case management process, and selected SAS' Memex product line. BPS officials had a chance to observe a similar system being deployed at the Surrey (UK) Police Force before its decision.
To ensure that police, fire and emergency medical services in Snohomish County have their fingers on the pulse of the community, the SNOPAC 9-1-1 has deployed FirstWatch to monitor in real-time the roughly 1,500 calls they dispatch each day (more than 600,000 calls in 2013).
The Albertville Police Department in Alabama will use new software from Spillman Technologies to share data with neighboring agencies and solve crimes that cross jurisdictional boundaries.
Spillman Technologies is marking 30 years of providing industry-leading public safety software to agencies across the nation. The company was founded in August of 1982, and serves more than 1,000 agencies in 37 states.
Spokane County, Washington, licensed New World SystemsÂ® AegisEnterprise CAD, Mobile Messaging, and Field Reporting, along with Records and Decision Support software solutions. The new integrated system will serve the public safety needs of the county and several partner law enforcement agencies.
St. Clair County, Illinois has successfully upgraded to and deployed Tiburon CAD in the Company's secure-cloud computing environment. The success of the solution's deployment provided St. Clair County with confidence to add Tiburon Law RMS into the mix.
Over the last 15 years, 9-1-1 reporting systems have been evolving and dramatic improvements have been made with the advancement of technology. Direct Technology, a leading custom software development firm, has witnessed and contributed to this progression. The Roseville, California based group has developed a deep understanding of how to deploy and manage an extremely successful and dependable 9-1-1 reporting system.
Three public safety agencies in San Juan County are utilizing a shared Spillman software system in an effort to better patrol Utah's biggest county. Last month, the Monticello and Blanding police departments began sharing Spillman data on a server hosted by the San Juan County Sheriff's Office. The system enables all three agencies to exchange instant messages, images, and name, vehicle, and property records.
The Aberdeen Police Department, Brown County Sheriff’s Department, and Brown County Communications will become the first agencies in South Dakota to use Spillman software to meet the challenges of their growing community
Three agencies in Texas have purchased Spillman for its tight integration and searching capabilities. The Lampasas Sheriff’s Office, the New Braunfels Police Department, and the Greenville Police Department have each purchased Spillman systems for their Computer-Aided Dispatch (CAD), Records Management (RMS), and mobile public safety software systems.
Tiburon has announced its newest public safety software offering, IQResponse, a suite of components that were designed and built from the ground-up to be fully integrated... In parallel with Tiburon's IQResponse product announcement, the company has also announced its first IQResponse client, the Lubbock, Texas Police Department.
Tiburon, Inc. has launched a new mobility solution that delivers real-time dispatch and CJIS data to low-cost iPad devices. For the first time the power of situational awareness and total mobility is available to all public safety professionals in the field.
Tiburon, Inc., the industry-leading provider of public safety software solutions, and a portfolio company of The Gores Group, has acquired the Total Enforcement (TE) technology suite from its parent company Total Computer Software. Terms of the transaction were not disclosed.
The Traverse County Sheriff's Office and Wheaton Police Department have selected ledsSuite by Zuercher Technologies as their new public safety software. The county will be using several of the system's integrated products to help streamline their communication and data collection processes in their office, jail and 9-1-1 dispatch center.
Two agencies in Davis County, Utah, have purchased a public safety software system from Spillman for its tight integration and data sharing capabilities. The Woods Cross Police Department and the North Salt Lake Police Department have each purchased Spillman for Records Management (RMS) and mobile public safety software systems.
Washington Department of Fish and Wildlife Police Mark First Year of Live Operation with Integrated Public Safety Software System from CODY Systems
CODY Systems, an industry leader in integrated software solutions for real-time collection, analysis and sharing of critical data for public safety, law enforcement, regulatory enforcement and intelligence agencies, reported that as of Oct. 15, 2010, the Washington Department of Fish and Wildlife Police (WDFW) has marked its first year of live operation with a full implementation of CODY's integrated software suite, including Desktop Records Management and Mobile Records Management and Field...
Watertown, SD Consortium of Law Enforcement Agencies Select Zuercher Technologies to Provide Public Safety Software Upgrade
A group of law enforcement agencies in northeastern South Dakota have selected Zuercher Technologies to upgrade their public safety software system to ledsSuite. The agencies are all part of a regional law enforcement consortium and will have access to the new system and its benefits. These agencies include the Day County Sheriff's Office, Estelline Police Department, Hamlin County Sheriff's Office, Sisseton Police Department, Hayti Police Department, Webster Police Department, Codington...
After a competitive Request for Proposal (RFP) process, the Weber Area Dispatch 9-1-1 and Emergency Services District (Weber Area 9-1-1) in Utah has chosen Spillman Technologies for their Computer-Aided Dispatch (CAD), Records Management System (RMS), Jail Management Systems and mobile software. Weber Area 9-1-1 is a regional Public Safety Answering Point (PSAP) for Weber and Morgan counties and will host a shared system for 23 of the Weber and Morgan County public safety agencies that it...