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9-1-1 Magazine: Managing Emergency Communications

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Results - Topic: PSAP Consolidations & Upgrades

Ada County 9-1-1 Center Plans for the Future

There's hardly a person today who doesn't have a smartphone. At the touch of a screen, the world is in the palm of our hand, but 9-1-1 centers have unfortunately fallen behind in most technology advancements... With training advancements, new training methods and different skill sets must be utilized to succeed in this new advanced environment.

Broward County Sheriff's Office (BCSO) Selects BidSync for Bid & Contract Management

Broward County Sheriff's Office (BCSO) of Florida has selected BidSync to maximize the agency's solicitation, bid management, awarding and contract management. Using BidSync, the BCSO will be able to streamline solicitations and oversee the bid process through award. BidSync Source's powerful tools will save valuable employee time and will make managing bids and related documentation less cumbersome.

Case Study: Upgrades in Allegheny County for Continued Uptime Performance

We subjected a number of suppliers and their products to exhaustive and thorough analyses, one of which was a 99.99% uptime requirement as a minimum standard for the total solution. The new industry-standard hardware and software products from the County's current vendors ultimately prevailed in the RFP process, with the added feature of virtualization. The Windows-based CAD system would run in virtual machines on fully redundant ftServer hardware from Stratus Technologies. The software...

Consolidated Dispatch: Embraced or Feared?

Consolidated Dispatch Centers are not a new concept: some have operated successfully for more than 40 years. With this history of success, why does the idea of consolidation strike fear in the hearts of some police and fire chiefs but garner praise from others? This article focuses on misconceptions that create barriers to consolidating dispatch/communication center operations.

Design completed for new Lake County EOC & Consolidated Dispatch Center

Architects Design Group (ADG), headquartered in Winter Park, Florida announced the firm has completed the design of the $6.3 million, 26,200 square foot Lake County (FL) Emergency Operations Center (EOC) and Consolidated Dispatch Center. The structure is designed to withstand significant natural forces with redundant critical systems in order to ensure facility survivability.

Dispatchers In The Clouds: Cloud Computing and the Modern PSAP

The future model of law enforcement communications centers is on the verge of a paradigm shift, one which will vastly change the way dispatching services are provided. In the near future, your communications center will likely integrate cloud-based technology. To take advantage of the cloud for emergency communications, though, we must first understand the long-term benefits of cloud-based communications centers, have clarity regarding options for deployment, and work to obtain the tools...

Five Principles for Successful 9-1-1 Consolidations

Many American communities are facing unprecedented revenue losses and bleak economic futures. Communities across the country are searching for ways to save money while preserving and protecting services critical to the community - particularly the services provided by first responders. In the public safety arena, one option that is frequently discussed is the consolidation of 9-1-1 services. For the past 40 years, the consolidation of public safety 9-1-1 dispatching centers has been an...

Intrado Teams with Miami-Dade PD to Upgrade one of the Nation's Busiest 9-1-1 Centers

Intrado Inc., a leading provider of 9---- technology solutions, has teamed with the Miami-Dade Police Department to begin the transition of one of the largest emergency communications centers in the United States to the next-generation of 9-1-1.

King County (WA) Partners With Geocomm For 9-1-1 Dispatch Center Consolidation Feasibility Study

The King County Enhanced 9-1-1 (E9-1-1) Program Office and the Public Safety Answering Point (PSAP) Consolidation Steering Committee, which is comprised of local PSAP, police, fire, and emergency medical services representatives, have selected GeoComm Public Safety Consulting Services to provide a PSAP/9-1-1 dispatch center consolidation assessment of the King County E9-1-1 system

Macomb County, Mich. selects New World Systems' software for public safety consolidation

A new public safety software system will be the key component to a cost-saving public safety consolidation project for Macomb County, Michigan. The Macomb County Sheriff’s Office has selected New World Systems to implement Aegis Public Safety software and bring the Sheriff's Office, Clinton Township Police and Sterling Heights Police together on the same system at the new Macomb County Operations Center.

New 9-1-1 Unified ECC for Anderson County SC

In August 2012, the Anderson County Emergency Services Division deployed Avtec's Scout radio dispatch consoles to control emergency communications across 780 square miles of mountainous terrain in the upstate region of South Carolina. Its service area includes more than 300 square miles of shoreline on Lake Hartwell and supports the region's nearly 200,000 residents.

New World Systems' integrated solutions will help consolidating police agencies share information

Kenton County Police and Covington Police Departments are consolidating emergency response operations with the help of New World Systems' integrated suite of Aegis Public Safety solutions. The shared software will help the Kentucky agencies improve multi-agency information sharing, enhance first responder safety and better serve county residents.

One Year Later in Pennsylvania

What has changed since that ill-fated day around the 9-1-1 Center? The 9-1-1 Center has relocated; it is no longer in the basement of the County Courthouse. It moved across the street to a newly renovated, modern, three story 10,000 square foot facility, that was already county property.

Pike County PSAP moves to new Solacom equipped facility days before Sandy hit

After moving into a new public safety complex in Lords Valley PA just 18 days before Hurricane Sandy struck, Pike County 9-1-1 had to hunker down and trust the recently installed Solacom next generation 9-1-1 system to function flawlessly as they responded to a month's worth of 9-1-1 calls in the two and a half days that the superstorm raged over the county.

Portland public safety agencies partner with GeoComm for Interoperable Communications Planning

The City of Portland and the Portland Dispatch Center Consortium (PDCC) have initiated a project with GeoComm Consulting Services to work on Portland area's Interoperable Communications Strategic Plans Update and Public Safety Answering Point Feasibility Study Project. The PDCC will receive the assistance from GeoComm to update the region's Interoperable Communications Strategic Plan (ICSP), developing regional standard operating procedures (SOPs), and determining the feasibility of...

Secure your PSAP with Avigilon Access Control Manager (ACM) 5.0

Avigilon has just added Access Control Manager (ACM) 5.0 to its product portfolio, providing users worldwide with comprehensive security solutions that combine high-definition video surveillance and access control.

Staticworx Launches First Anti-Static Carpet to Meet Safety Standards for Use Around Electricity

Organizations with computer and telecommunication equipment may be exposing workers to risk if they don't have correctly specified, anti-static carpet that meets recent industry safety standards, according to Staticworx, the country's largest manufacturer of electrostatic discharge (ESD) flooring.

Staticworx Launches GroundSafe Initiative: Performs ESD Flooring Audits and Certifies Facilities that Comply with Anti-Static Flooring Standards

In an effort to help facilities protect their employees and electronic equipment through flooring that meets electrical safety standards, Staticworx Inc., North America's largest manufacturer of static-control flooring products and services, has launched a GroundSafe Initiative. Professionals from Staticworx will present Certificates of Compliance to companies that demonstrate they are protecting their worksites on three levels: electrical safety, static control performance, and...

System Security in Garfield County, CO: PSAP Guards Against Unauthorized Access

In the tough economy, both the public and private sectors find themselves having to do more with less, without skimping on security. Fortunately, recent advances in physical security systems are helping to increase their safety and flexibility while decreasing cost. Take, for instance, the Garfield County Emergency Communications Authority which serves the emergency needs of 13 jurisdictions in the Colorado County, by supporting all types of citizen emergency 9-1-1 calls with dispatch...

Upgrades to City of Columbus Create Municipal Security Role Model

The city of Columbus, Ohio is quickly becoming a role model of municipality security with its ongoing unification of access control for city buildings into one centralized location and its use of a fiber-optic network that saves money and helps increase public safety.

 
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